print customs forms automatically
Need a way to automatically print the commercial invoices (customs forms) when an international label is printed. This only currently affects UPS and FedEx since USPS is consolidated into the shipping label itself. However, having to leave the shipping area to go to shipped items and find the order then click the paper icon... employees sometimes forget this step which then creates an exercise in time management and phone calls to UPS/FedEx to fax the documents.
If we could have a setting on the labels like we do with "print label with packing slip" but print labels with customs forms" and be able to choose the 8.5x11 printer it would be perfect.
Hey @YFinder! Thank you for taking the time to post your idea. We’ll keep your idea in mind when updating our printing workflow, but for now we’d like to hear what users have to say about customs forms.
In the meantime, there are two ways you can print these forms without leaving the Orders page:
1. If you are shipping from the Order Details window, there is a paper icon next to the tracking number you can click to print.
2, If you’re using batches and the Label Batch Status window pops up, you can access “Other Forms” by selecting the “Other Documents” menu located under "Packing Slips.
Lastly, we are able to send this data electronically to UPS and FedEx, read this for more info: https://help.shipstation.com/hc/en-us/articles/206640437
This is still an issue today. With the app and using tablets, there is no way to print these sheets at all. This really needs to happen ASAP. It only makes sense.
I'm not sure if this will help, but our FedEx account is set up so the international commercial invoices are emailed directly to the border authorities as soon as a label is created. This is for items going from Canada to the US, but I don't see it being that hard to set up for other instances. This saves a lot of hassle - if only Canada Post would do the same :P