Splitting Multiple orders Simultaneously
It would be nice if we could split multiple orders simultaneously. We usually deal with 10k + orders that we have to split. It takes up a lot of time to split these orders especially since my team is small. This would speed up our process.
josesepulveda
shared this idea
Hey @josesepulveda! Thanks so much for taking the time to bring this up! Can you tell me more about the orders you’re splitting? For example, are you always splitting off one particular product because it may be too large to fit into one box?
28 comments
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StephConrad
commented
All of our products need a separate box, so if someone orders QTY 1+ we need multiple labels created. Right now this process is 100% manual entry. I should be able to tell the system that one SKU weighs 25lbs and has to be packed 1 per carton. If a customer orders more than 1, multiple labels will automatically be created.
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Laura Avakian La Bella Shop
commented
Has this been solved yet?
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Alan Moore Clever Kombucha
commented
This is the feature we would most like to see implemented in ShipStation.
We don't need to split orders in to seperate shipments but we do need to split ordered in to numerous packages.
Every order that is placed on our website ships in it's own package. Any time a customer orders more than 1 item in an order we need to manually split the order in to that number of packages. This prevents us from being able to auto print orders etc.
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Adam Rasmussen Hyperthreads
commented
It would be so nice to be able to split shipments in bulk. We often will need to ship a few hundred orders that are all missing one or two products. Manually doing this is pretty ridiculous IMO.
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Donna Mitchell Bestswimwear
commented
We really need split orders based on automation rules.
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Shipper
commented
I voted on the other thread but why not throw some votes at this one also. Need rules to split orders magically, what a waste of time, the whole idea of shipstation is to let us automate our shipping workflows. Come on guys!
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Rick Reynolds Hollywood Steals
commented
Please provide a way to split the contents of several (Multiple) SKU orders at once. We need to send items inside orders to separate fulfillment centers. The Split Orders operation works for this, but doing it one order at a time is ridiculous. If the Automation Rules could actually see the SKUs inside the order instead of seeing (Multiples) in the orders grid then automation rules could work. You can see all the contents inside the orders using the dropdown > at the top of the page, but there's no way to keep this view open by default.
So, would there be a way to keep this view open by default so Automation Rules could sort by all SKUs? -
joymorgan
commented
For example, we sold 12 packs of Toilet paper and would like for each order that has multiple skus (including TP12PACK) to be split so that the 12 pack will be a separate order. We want to do this because the size of the 12 pack requires its own box and shipping label, separate from the other products. To do this manually for 100s of orders is inefficient when we could instead have this feature on the app, for the purpose of bulky items that require their own box.
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annfox
commented
This functionality would be amazing!
We have clients that sell combo packs containing a CD, a t-shirt, and a poster. If I could split just the CD or just the poster from the approx 300 identical orders by isolating an individual SKU, it would save me an incredible amount of time.
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Mac3
commented
We would love the ability to auto-split orders of certain products to more easily comply with hazmat rules.
There is also a more recently suggested duplicate of this feature request that has more than 150+ votes: http://feedback.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/33548551-automatically-split-items-into-shipments-based-on
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Amy
commented
I am also interested in this feature, or at least make it so if we receive an order with multiple items, we can have it automatically split based on AUTOMATION RULES. Thanks!
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mwlbrands
commented
Like someone said, if you have Print on Demand and in stock items, this is a must have.
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Cindy Sorley Stitchery X-Press
commented
I would love to see this feature.. we do a lot of series (one a month) and we bill ahead and them split out the order of the monthly item each month and have to do it manually .. I would love to be able to search "hot Cocoa pattern"I see 87 with it and would love to be able to pull that out of all of them.. doing 87 each month and sometimes more on different designers is time consuming..
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Evan Doherty Arcane Bullshit
commented
I'd love to see this feature, or something like it. I just had a batch of orders come in which all contained an oversized item that had to be separated. Splitting out each order one at a time was pretty time consuming.
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Brennan Cassidy Eliel Cycling
commented
Please jump on this!
Bulk Split based off a SKU would be so helpful within Shipstation. Currently you are required to manually split an item off every order which is time consuming to say the least, especially since the split order does not show up immediately within the system.
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Arjun Ohri Fanrock
commented
Let's make this happen!
Manual order splitting is such a pain when I know that I'm splitting based off SKU rules that I already use for tagging.
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Doug Johnson Year
commented
This would save us a substantial amount of time.
We do a lot of print on demand products that fulfill by the print on demand company - we also have multiple products that ship from a couple different warehouses - none of these are drop ship products.
While splitting them manually works perfectly fine - it's definitely a time sink and there leaves room for human error in terms of accidentally marking a product that is fulfilled from the wrong location which ends up with the customer not receiving their product and us not being completely aware of it until they let us know.
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David Canul
commented
Shipstation needs this feature. It can take hours to split orders for high volume shippers.
We mostly ship 1 item per box and 1 customer may order 2-6 different items. The boxes will have different weights and dimensions and shipstation does not have a way to automate the process of applying presets for multiple item orders of varying weight and size. As a work around, I split these orders 1 by 1 and apply automation rules with the correct weight and dimension for each package by sku. Splitting 100s of orders takes a long time but it is still faster than opening orders one by one to add multiple packages.The current system of adding multiple packages to one order takes a long time and there is no way to lock in a set number of boxes to avoid accidentally shipping the wrong quantity. Example would be a 3 item order from one customer that will need to be shipped in 3 separate packages of varying weights and dimensions. There is no safeguard in place to prevent a user from accidentally entering 2, 5, or 10 extra packages. If you are dealing with a large number of multiple item orders, this leaves a lot of room for potential errors.
I know there is a way to apply a package set for multiple items but this does not work for us. The item combination a customer purchases changes all the time. Also, there is no way to see the numbers of packages added in the awaiting shipment screen as a way to verify that they were added at all. You have to manually open each order to view the number of packages added and / or weight & dimensions. There are just too many steps involved and I think there is definitely a lot of room for improvement here.
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Robyn Kitson WisconsinMade
commented
We are looking to use ShipStation and also have multiple dropshippers for some orders based on product SKU. Does each order need to be manually split? Is this the only way to handle this scenario in ShipStation?
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James Lee Elim A Dent LLC
commented
I want the ability to have the orders auto split based upon items marked as dropshipping. This can be done by a using product sku, product tag, product vendor ect.... We will get orders that has items we carry on hand and items we have drop shipped directly from manufacturer. We currently only use 2 drop shipers but would save a step if we could have the order divide on hand items and drop ship items. So if we had 5 items ordered and 3 of those were carried on hand, 1 was dropshipper A and 1 Dropshipper B it would split into 3 separate invoices. A step further would be to have it send email to the dropshipper after the invoice is split. Final step further to have full automation would be to have a static web link for each dropshipper that they can log into and enter the tracking number when they ship the order. This would allow them to track open orders and update it as shipped when they enter tracking which also saves you a step because when they send tracking it should update on your end and update ecommerce platform. Having the ability to add notes within that portal would be good as well. For example if there is going to be a delay on the shipment the dropshipper can add a note to one of the orders in the vendor portal that would notify you so you can then notify customer.