Splitting Multiple orders Simultaneously
It would be nice if we could split multiple orders simultaneously. We usually deal with 10k + orders that we have to split. It takes up a lot of time to split these orders especially since my team is small. This would speed up our process.
josesepulveda
shared this idea
Hey @josesepulveda! Thanks so much for taking the time to bring this up! Can you tell me more about the orders you’re splitting? For example, are you always splitting off one particular product because it may be too large to fit into one box?
22 comments
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Donna Mitchell Bestswimwear
commented
We really need split orders based on automation rules.
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Shipper
commented
I voted on the other thread but why not throw some votes at this one also. Need rules to split orders magically, what a waste of time, the whole idea of shipstation is to let us automate our shipping workflows. Come on guys!
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annfox
commented
This functionality would be amazing!
We have clients that sell combo packs containing a CD, a t-shirt, and a poster. If I could split just the CD or just the poster from the approx 300 identical orders by isolating an individual SKU, it would save me an incredible amount of time.
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Mac3
commented
We would love the ability to auto-split orders of certain products to more easily comply with hazmat rules.
There is also a more recently suggested duplicate of this feature request that has more than 150+ votes: http://feedback.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/33548551-automatically-split-items-into-shipments-based-on
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Amy
commented
I am also interested in this feature, or at least make it so if we receive an order with multiple items, we can have it automatically split based on AUTOMATION RULES. Thanks!
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mwlbrands
commented
Like someone said, if you have Print on Demand and in stock items, this is a must have.
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Cindy Sorley Stitchery X-Press
commented
I would love to see this feature.. we do a lot of series (one a month) and we bill ahead and them split out the order of the monthly item each month and have to do it manually .. I would love to be able to search "hot Cocoa pattern"I see 87 with it and would love to be able to pull that out of all of them.. doing 87 each month and sometimes more on different designers is time consuming..
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Evan Doherty Arcane Bullshit
commented
I'd love to see this feature, or something like it. I just had a batch of orders come in which all contained an oversized item that had to be separated. Splitting out each order one at a time was pretty time consuming.
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Brennan Cassidy Eliel Cycling
commented
Please jump on this!
Bulk Split based off a SKU would be so helpful within Shipstation. Currently you are required to manually split an item off every order which is time consuming to say the least, especially since the split order does not show up immediately within the system.
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Arjun Ohri Fanrock
commented
Let's make this happen!
Manual order splitting is such a pain when I know that I'm splitting based off SKU rules that I already use for tagging.
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Doug Johnson Year
commented
This would save us a substantial amount of time.
We do a lot of print on demand products that fulfill by the print on demand company - we also have multiple products that ship from a couple different warehouses - none of these are drop ship products.
While splitting them manually works perfectly fine - it's definitely a time sink and there leaves room for human error in terms of accidentally marking a product that is fulfilled from the wrong location which ends up with the customer not receiving their product and us not being completely aware of it until they let us know.
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David Canul
commented
Shipstation needs this feature. It can take hours to split orders for high volume shippers.
We mostly ship 1 item per box and 1 customer may order 2-6 different items. The boxes will have different weights and dimensions and shipstation does not have a way to automate the process of applying presets for multiple item orders of varying weight and size. As a work around, I split these orders 1 by 1 and apply automation rules with the correct weight and dimension for each package by sku. Splitting 100s of orders takes a long time but it is still faster than opening orders one by one to add multiple packages.The current system of adding multiple packages to one order takes a long time and there is no way to lock in a set number of boxes to avoid accidentally shipping the wrong quantity. Example would be a 3 item order from one customer that will need to be shipped in 3 separate packages of varying weights and dimensions. There is no safeguard in place to prevent a user from accidentally entering 2, 5, or 10 extra packages. If you are dealing with a large number of multiple item orders, this leaves a lot of room for potential errors.
I know there is a way to apply a package set for multiple items but this does not work for us. The item combination a customer purchases changes all the time. Also, there is no way to see the numbers of packages added in the awaiting shipment screen as a way to verify that they were added at all. You have to manually open each order to view the number of packages added and / or weight & dimensions. There are just too many steps involved and I think there is definitely a lot of room for improvement here.
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Robyn Kitson WisconsinMade
commented
We are looking to use ShipStation and also have multiple dropshippers for some orders based on product SKU. Does each order need to be manually split? Is this the only way to handle this scenario in ShipStation?
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James Lee Elim A Dent LLC
commented
I want the ability to have the orders auto split based upon items marked as dropshipping. This can be done by a using product sku, product tag, product vendor ect.... We will get orders that has items we carry on hand and items we have drop shipped directly from manufacturer. We currently only use 2 drop shipers but would save a step if we could have the order divide on hand items and drop ship items. So if we had 5 items ordered and 3 of those were carried on hand, 1 was dropshipper A and 1 Dropshipper B it would split into 3 separate invoices. A step further would be to have it send email to the dropshipper after the invoice is split. Final step further to have full automation would be to have a static web link for each dropshipper that they can log into and enter the tracking number when they ship the order. This would allow them to track open orders and update it as shipped when they enter tracking which also saves you a step because when they send tracking it should update on your end and update ecommerce platform. Having the ability to add notes within that portal would be good as well. For example if there is going to be a delay on the shipment the dropshipper can add a note to one of the orders in the vendor portal that would notify you so you can then notify customer.
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Kristin Browning-Mezel
commented
Want to be able to split orders based on product tags automatically as they are imported. Should not have to wait until a human is available to do the splitting. Not everyone on our account has access to see all orders so often someone is waiting for the west coast to wake up and split their orders for fulfillment.
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Stacia Shoults Bear Creek Smokehouse
commented
Yes please! We have a huge fourth quarter business and every item has to be shipped separately however we have to go in and manual split ever single order that has more than one package. This was a full time job and we had to hire a full time person to maintain JUST SPLITTING PACKAGES!!! AHh! Please fix!!!
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USAstuartembree
commented
I would like to have the ability to mass split orders by product sku. Say for instance your logistics warehouse is currently out of stock of 1 item, and you know it will be two weeks until they they get more stock. Orders with this sku on it can be mass split, so the customer can receive all the in stock products quickly, and then get the out of stock (split) order when it arrives.
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Noah Simon-Waddell thecoconutcult
commented
yes bump this
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Robert Buckwald thinkvacuums.com
commented
This needs to happen.
This should be based on product attribute, that is selected by customer. Either viia produc toption imported via store, or product cloned into SS and attribute assigned to.Ie. Product is dropshipped only? or product is oversized.
Either use case would trigger the orders with that item on it, to spit the items matching the use case to the new 'split' order.This I can see as a very useful feature that would save a ton of time for everyone.
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josesepulveda
commented
Yes, it would be a great option to have if we could do a mass split of 550+ orders simultaneously in one click, that would be great. It would save us some time.
We usually ship things out separately based on the box dimension / product line