We need the ability to manipulate rates or show no rates for each user. We need to be able add handling charges as a percentage or fixed $
We need the ability to manipulate rates or show no rates for each user. Both UPS and FedEx have this feature in ups.com CampusShip and fedex.com ShipAdmin. We have many users and / or third party vendors that use our accounts and we charge them additionally or public rates when using our UPS/FedEx account. We need to be able add handling charges as a percentage or fixed amounts on top of base shipping charges. For some users, we’d like to hide the rates completely. This is common practice in shipping industry and we’re surprised you don’t have that configuration option available.
Hey, @gosatest, thank you for taking the time to bring this up! We’ll keep this in mind, but for now we’d like to see if other users are experiencing similar business challenges to yours before moving forward.
LT TAYLOR Volvo of Dallas commented
Inflate the rate shown to employees. FedEx and just about every software I have ever used allow us to inflate the amount shown for shipping by a pre-determined percentage. Our shipping for June 2017 was $4700.00 more than what ShipStation reflected in the estimate. Now I know a lot of factors play into that but I can bet you money we didn't collect enough shipping. By inflating the percentage your shipping manager and other employees see you will make more money on freight.
Tim Schuetz with Ship Naked commented
We have a similar issue. Even just the option to hide the rates entirely would be a big step forward.