Share your challenges, collaborate with others, and let us hear you!

← Product Feedback & Fresh Ideas

Do you wish you could send shipping cost back to ChannelAdvisor or mark orders as partially shipped?

It's possible! ChannelAdvisor now allows via it's API the ability to update line items as shipped instead of the whole order (as ShipStation currently does). Through this mysterious magic of API, they can also send the Shipping Cost, Shipping Tax Cost, and Insurance Cost to ChannelAdvisor. Just image what you could do with all that data! Oh the reports you could run. I bet you're saying to yourself "Wow, that sounds wonderful. How can I help make this happen?"...All you need to do is upvote this post so that ShipStation sees the err of their deprecated API ways.

22 votes
Vote
Sign in Sign in with ShipStation
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
LauraFunky shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
under review  ·  AdminShipStation (Product Owner, ShipStation) responded  · 

Hello,

Thank you for submitting this request and helping us to improve ShipStation! We will review options for the adding this functionality to our current integration. We’ll let you know once we have an update!

Thanks again,
ShipStation

2 comments

Sign in Sign in with ShipStation
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Jeff Shipman Bry-Tech Distributors Inc. commented  ·   ·  Flag as inappropriate

    October, 21, 2015 ShipStation (Product Owner, ShipStation) responded "UNDER REVIEW".
    This suggestion got LOST.
    It cannot take 4 years to modify the ShipStation/ChannelAdvisor API.
    HELP!
    I desparately need the ChannelAdvisor> Profitability by Item Reports to work.
    For the ChannelAdvisor Profitability Reports to work, ChannelAdvisor needs actual shipping cost.
    HELP!
    Jeff Shipman, President
    Bry-Tech Distributors Inc.

  • Jeff Shipman Bry-Tech Distributors Inc. commented  ·   ·  Flag as inappropriate

    It is VERY IMPORTANT that the ShipStation API send "Shipping Cost" to ChannelAdvisor!
    Shipping Cost is a real cost.
    https://community.channeladvisor.com/s/article/Profitability-Reports
    ChannelAdvisor> Profitability reports:
    Explanation of Fee Calculations>
    Shipping Costs>
    Seller-paid shipping costs (Fulfillment Cost) will only be included in the “Cost” calculation if the seller provides the data, via ShipStation API, along with the Tracking Number
    The ChannelAdvisor Profitability Reports are an important part of SKU Pricing.
    ChannelAdvisor Profitability Reports are important for running a profitable business.
    Please include the Seller-paid shipping costs (Fulfillment Cost), in the ChannelAdvisor API upload.
    Thanks, Jeff Shipman, President

Product Feedback & Fresh Ideas: Selling Channels, Carriers & Other Connections

Categories

Feedback and Knowledge Base

(thinking…)