Different Printing Setups Apply to Different Users
Different users that are in different offices/warehouse with different printers (thermal or laser) and print different size labels (4x6 and 8.5x11) should have the ability to have their own label/printer settings saved to their account instead of the need to switch setting every time globally.
Hi @dom, thanks for checking in on this one. We’re still interested in this idea and we don’t have a definitive timeline on it. It isn’t on our immediate roadmap but it is something we’re always looking into.
This is crucial for our business as two different shippers may be working on two different types of orders at one time. One may need to print Labels and Packing slips together while another may need to just print postage labels.
@shipstation, what's your reasoning for NOT having this option available for users?
Just to let you know ShipStation, your competition, has already implemented different printing settings per user for accounts with multiple users. We would very much like to see this feature implemented into ShipStation.
This is crucial for us. We keep going back and forth between users and it's taking up so much time for us!
ellie m Nustar Online commented
this feature is urgent for our company as we are expanding to different marketplaces and have more then 1 person in charge of shipping we are thinking of leaving shipstaion at this time as this option is not available
Katie Belton Hey Chickadee commented
Individual settings for printing by user would be a life saver for us! We often assign our shippers to "large volume batches" and "individual unique orders" especially during the holidays.
For the "large volume" orders, they are usually large chunks of identical orders (ie; 100 customers that all bought the same 1 product - 100 identical orders) and we ship those using the 2 labels per sheet setup since we can get twice as many labels per sheet of label paper and the process goes faster/more efficient.
For the "individual unique" orders (ie; Large priority orders with lots of varied items that require a lot more attention to detail) we use the 1 label on top half, packing slip on bottom half setup.
Having to switch back and forth between the label print settings has been a huge roadblock for us every holiday season because it requires one group of shippers to trade off chunks of time with the other in order to print using the method best suited to their assignments.
Some job functions in the shipping department for example handle general shipments or another dept. handles returns or another dept in shipping handles international shipments, or another specialty items. The general shipping dept. would use standard 4x6 labels and maybe 8.5x11 for packing slip, the returns dept could use a 8.5"x 11" label or split label that includes special instructions or details about steps to return and it could be included in the box sent back. The international department could only be processing international orders and would use another format. The specialty item dept could use a another format that combines 4x6 and 8.5x11.
The general idea would allow for those particular departments to choose formats and templates specific to it.
For use we have a staff member who is not at the shipping location and he receives products for Photography but uses 8.5x11 format to print shipping label along with additional info like packing slip to send either back to the supplier or for stock in the warehouse. Currently he has to generate a 4x6 only and 8.5x11 packing slip that is used for our general shpping. Adding the option to choose 8.5x11 for the packing slip with a custom template for him that allows for additional info on it would be very handy and help in communicating better.
Simply put the ability to change the label, packing, picking size / formats along with a custom template to associate with the user's chosen options would be a great feature that allows for better adoption into a business workflow.
We have used many shipping systems Ordoro, Shipping Easy, Endicia, etc and none of them have this feature. It would truly set you apart from the competition.
Hopefully I am making some sense :)
Having the ability to set the printing setup like label size / format, packing slip size / format, picking list size / format, order summary size and shipment manifest size / format per user would be a great feature.
We ship from multiple locations and having a user utilize a different label and paper format / size would allow for greater flexibility for that locations job function.
Please consider this
There are a couple use cases for needing this. First, for us anyways, we operate a warehouse of our own for smaller shipments and we use a specific size of label with certain information on it for our needs. We also work with a 3rd party logistics provider who handles our larger volume however they have their own setup and labels which are different than ours. Also if we were printing labels for a specific client and wanted to do say the label+packing slip option using the label printer, we would need to change it globally for everyone vs. being able to worst case, move the orders to another temporary warehouse and print.
Allow different document options for different warehouses. For example, internal warehouseA wants to print 4x6 labels, yet 3PL warehouseB wants to print 4x6 (w/ packing slip) labels. Currently any changes to document options is account-wide.
Please add the ability to assign specific print formats on a user-by-user basis.
For example if a User A prints on a 4 x 6 thermal printer and User B prints using 8.5 x 11 labels. They should both be able to print in their own formats. Currently print formats are assigned to the account at a global level.