Different Printing Setups Apply to Different Users
Different users that are in different offices/warehouse with different printers (thermal or laser) and print different size labels (4x6 and 8.5x11) should have the ability to have their own label/printer settings saved to their account instead of the need to switch setting every time globally.
Hi @dom, thanks for checking in on this one. We’re still interested in this idea and we don’t have a definitive timeline on it. It isn’t on our immediate roadmap but it is something we’re always looking into.
Hypo Air California Clock Company commented
we have a platinum plan with "5 users" but 2 different printer needs. We essentially only have 1 user as we have to text each other to take turns manually switching the printer settings. Crazy!
David Sabot Torched Products, Inc. commented
3 years and you still haven't done this? Seems so basic and necessary...
Dean Maslic Commerce Right commented
Absolute must to have settings per user for drop-shipping, please prioritise
William Frazier Mr commented
Can we add different label / printers for different carriers?
Sara Gould In A Flash LLC commented
I want different printers to have different settings or different locations.... I have one location with a 4x6 label printer and one location with only an 8.5x11 printer. It's a pain to have to swap every time.
Julie Morrison commented
Would love to see this warehouse option and not account wide label settings.
Makes it very complicated with multiple warehouses with different label settings.
VF Supply Co LLC ChalkPro Products commented
Yep, 4 years and nothing. Typical Shipstation. Completely out of touch with the users and their needs.
Calgary Warehouse commented
Is there any update on any progress/timeline in fixing this issue? It's been a request for nearly 4 years now. I was speaking with customer service via chat and they said that this suggestion would be implemented in the near future and linked me to this forum page, but I don't see any updates saying/implying that here.
Suzanne Fonzi rebeccaatwood.com commented
We'd love to be able to set different preferences for shipping label size and default printer by user instead of account-wide. We use ShipStation in 3 different locations, one of which has a 4x6 thermal printer while our other 2 use 8.5x11 half sheet labels. It'd be great not to switch defaults each session or have to purchase uniform printers across locations.
Landon Wood Lily Jade, LLC commented
I just migrated from a software where my employees had their own shipping settings for each user. I'm going to have to switch back unfortunately. I need one user to print and email pdfs on 8.5x11 while another user prints standard UPS labels. I can't have them switching the settings back and forth constantly.
Benjamin Rubinfeld A World of Deals commented
Some of my user need the packing slip while other user dont need them and when someone changes the printing option then it is going to be changed on all users, hat not good at all...
Izaac SkyGroup Closeouts commented
For instance, we've found it would be useful under multiple situations to change print settings/format depending on the work station used.
Practically this would look like Station #1 default printing packing slips as a standard 8x11 paper. Station #2 (user 2) would print packing slips to a laser printer with a size of 4x6.
The reason for this is because we use Shipstation to perform multiple tasks in the many different departments of our company. Where packing slips might serve as a good sales receipt for eComm customers, laser printers would be more useful, economical and practical for company functions.
Shipstation could defaulting to using universal print settings but offer an option to change that (under and admin) if end-user desired.
Scott Loven Viking Mountain Tool Works commented
We have three users but only one Thermal printer (4x6). We need a feature that would allow us to do one of the following:
1) choose a label template (or type) when we generate the labels
2) assign a label type by user log in
3) assign a label type to a shipping preset
It would be great to have different document options for different users. Not all of our stores have a "label" printer.
ethan john arty commented
When you print documents from ShipStation, a printer dialogue box will display your printing options. These options are user specific and saved in your browser, so each of your users and each of your workstations can have different printing defaults.
If anyone face printer error issue clicks here https://www.hpsupporthelpline.com/blog/tag/printer-not-activated-error-code-20/
Igor Ponomaryov VObimmer commented
Admin must be some bot, keeps posting the same **** for the last 2 years on the same topic.
I think it comes down to Stamps.com having the control over over label templates, and not giving the users 2.x" due to someone having their funds invested in say... "competitive sectors".
********. I'll give this a try for a few weeks to see if something could win me over, because I love my Brother QL-700, so there better be something good, otherwise.. duces.
@ShipStation Will you please review this again? I would give more votes if I could as this is a major flaw that hinders our operation every day. This has been "under review" since 2016 and no progress? As a community, we deserve to know what is going on and why this idea cannot be implemented.
I would like to see a way we could used different label setups based on the different store we have on our account
I would like to add to this thread and idea. printer setup, 2 printers, but 1 printer for 2 layouts.
For us, The thermal printer prints all single page shipping labels, but we use the HP laserJet 277 printer to print on 8 x 11 sheets; 1/2 page intl shipping labels and full page packing slips. Is there a way in settings to do this without having to change printer preferences and setup in the windows control panel? It would be GREAT if there could be assigned document setting to accomplish this.
Jon Jakoblich Bacon Scouts Inc. commented
I drop ship and I have different users that have different printers. Instead of creating multiple stores it would be nice for each user to print a label in the document size set to their capabilities.