Different Printing Setups Apply to Different Users
Different users that are in different offices/warehouse with different printers (thermal or laser) and print different size labels (4x6 and 8.5x11) should have the ability to have their own label/printer settings saved to their account instead of the need to switch setting every time globally.
Hi @dom, thanks for checking in on this one. We’re still interested in this idea and we don’t have a definitive timeline on it. It isn’t on our immediate roadmap but it is something we’re always looking into.
William Frazier Mr commented
Can we add different label / printers for different carriers?
Sara Gould In A Flash LLC commented
I want different printers to have different settings or different locations.... I have one location with a 4x6 label printer and one location with only an 8.5x11 printer. It's a pain to have to swap every time.
Julie Morrison commented
Would love to see this warehouse option and not account wide label settings.
Makes it very complicated with multiple warehouses with different label settings.
Calgary Warehouse commented
Is there any update on any progress/timeline in fixing this issue? It's been a request for nearly 4 years now. I was speaking with customer service via chat and they said that this suggestion would be implemented in the near future and linked me to this forum page, but I don't see any updates saying/implying that here.
Benjamin Rubinfeld A World of Deals commented
Some of my user need the packing slip while other user dont need them and when someone changes the printing option then it is going to be changed on all users, hat not good at all...
It would be great to have different document options for different users. Not all of our stores have a "label" printer.
ethan john arty commented
When you print documents from ShipStation, a printer dialogue box will display your printing options. These options are user specific and saved in your browser, so each of your users and each of your workstations can have different printing defaults.
If anyone face printer error issue clicks here https://www.hpsupporthelpline.com/blog/tag/printer-not-activated-error-code-20/
@ShipStation Will you please review this again? I would give more votes if I could as this is a major flaw that hinders our operation every day. This has been "under review" since 2016 and no progress? As a community, we deserve to know what is going on and why this idea cannot be implemented.
I would like to see a way we could used different label setups based on the different store we have on our account
I would like to add to this thread and idea. printer setup, 2 printers, but 1 printer for 2 layouts.
For us, The thermal printer prints all single page shipping labels, but we use the HP laserJet 277 printer to print on 8 x 11 sheets; 1/2 page intl shipping labels and full page packing slips. Is there a way in settings to do this without having to change printer preferences and setup in the windows control panel? It would be GREAT if there could be assigned document setting to accomplish this.
Jon Jakoblich Bacon Scouts Inc. commented
I drop ship and I have different users that have different printers. Instead of creating multiple stores it would be nice for each user to print a label in the document size set to their capabilities.
Unfortunately yet another user functionality request that will be ignored...Hey @shipstation, how about implementing this sooner than later?
HAYLEY MULLIN sockprints commented
Different printing set-ups for different USERS are a MUST, unless picking sheets can be customized to include barcodes, thumbnails, etc. so they look like packing slips. Having this set to the ACCOUNT only is not productive.
This is crucial for our business as two different staff members may be working on two different types of orders at the same time. One may need to print Labels and Packing slips together while the other needs a custom label using a different paper/label size. Please enable this feature!
isaac perlstein silverspeck.com commented
What about adding specific setup for stores.
Right now we have one store that we need to print a 4x6 packing slip and another we need to print a 8.5x11. every store should have its own set up option
VF Supply Co LLC ChalkPro Products commented
I'm with the OP on this issue, but as @wtully commented a while back, even the addition of "Document options" within individual ship-from locations would be helpful, as we ship from one user and multiple "warehouse locations", some being retail and some being wholesale. The different paper / label options per warehouse would be a real time saver, especially if it were under the same user.
Funker Media Funker Tactical Media Inc commented
This would be a great feature. Please add it asap.
Everyone that has voiced concern has pretty much said the same thing. I understand there are ways to work around this feature, but there isn't always time for that and it presents even bigger obstacles when a 3rd or 4th printer is added.
I'd like to know if there have been any improvements on this because it seems to have been an issue for about 2 years now. Is it not a big enough concern for ShipStation to put effort into improving?
This is crucial for our business as two different shippers may be working on two different types of orders at one time. One may need to print Labels and Packing slips together while another may need to just print postage labels.
@shipstation, what's your reasoning for NOT having this option available for users?
TLS Manager Total Lighting Supply commented
Just to let you know ShipStation, your competition, has already implemented different printing settings per user for accounts with multiple users. We would very much like to see this feature implemented into ShipStation.
This is crucial for us. We keep going back and forth between users and it's taking up so much time for us!