Different Printing Setups Apply to Different Users
Different users that are in different offices/warehouse with different printers (thermal or laser) and print different size labels (4x6 and 8.5x11) should have the ability to have their own label/printer settings saved to their account instead of the need to switch setting every time globally.
Hi @dom, thanks for checking in on this one. We’re still interested in this idea and we don’t have a definitive timeline on it. It isn’t on our immediate roadmap but it is something we’re always looking into.
Dean Maslic Commerce Right commented
Absolute must to have settings per user for drop-shipping, please prioritise
William Frazier Mr commented
Can we add different label / printers for different carriers?
Sara Gould In A Flash LLC commented
I want different printers to have different settings or different locations.... I have one location with a 4x6 label printer and one location with only an 8.5x11 printer. It's a pain to have to swap every time.
Julie Morrison commented
Would love to see this warehouse option and not account wide label settings.
Makes it very complicated with multiple warehouses with different label settings.
VF Supply Co LLC ChalkPro Products commented
Yep, 4 years and nothing. Typical Shipstation. Completely out of touch with the users and their needs.
Calgary Warehouse commented
Is there any update on any progress/timeline in fixing this issue? It's been a request for nearly 4 years now. I was speaking with customer service via chat and they said that this suggestion would be implemented in the near future and linked me to this forum page, but I don't see any updates saying/implying that here.
Suzanne Fonzi rebeccaatwood.com commented
We'd love to be able to set different preferences for shipping label size and default printer by user instead of account-wide. We use ShipStation in 3 different locations, one of which has a 4x6 thermal printer while our other 2 use 8.5x11 half sheet labels. It'd be great not to switch defaults each session or have to purchase uniform printers across locations.
Landon Wood Lily Jade, LLC commented
I just migrated from a software where my employees had their own shipping settings for each user. I'm going to have to switch back unfortunately. I need one user to print and email pdfs on 8.5x11 while another user prints standard UPS labels. I can't have them switching the settings back and forth constantly.
Benjamin Rubinfeld A World of Deals commented
Some of my user need the packing slip while other user dont need them and when someone changes the printing option then it is going to be changed on all users, hat not good at all...
It would be great to have different document options for different users. Not all of our stores have a "label" printer.
ethan john arty commented
When you print documents from ShipStation, a printer dialogue box will display your printing options. These options are user specific and saved in your browser, so each of your users and each of your workstations can have different printing defaults.
If anyone face printer error issue clicks here https://www.hpsupporthelpline.com/blog/tag/printer-not-activated-error-code-20/
Igor Ponomaryov VObimmer commented
Admin must be some bot, keeps posting the same **** for the last 2 years on the same topic.
I think it comes down to Stamps.com having the control over over label templates, and not giving the users 2.x" due to someone having their funds invested in say... "competitive sectors".
********. I'll give this a try for a few weeks to see if something could win me over, because I love my Brother QL-700, so there better be something good, otherwise.. duces.
@ShipStation Will you please review this again? I would give more votes if I could as this is a major flaw that hinders our operation every day. This has been "under review" since 2016 and no progress? As a community, we deserve to know what is going on and why this idea cannot be implemented.
I would like to see a way we could used different label setups based on the different store we have on our account
I would like to add to this thread and idea. printer setup, 2 printers, but 1 printer for 2 layouts.
For us, The thermal printer prints all single page shipping labels, but we use the HP laserJet 277 printer to print on 8 x 11 sheets; 1/2 page intl shipping labels and full page packing slips. Is there a way in settings to do this without having to change printer preferences and setup in the windows control panel? It would be GREAT if there could be assigned document setting to accomplish this.
Jon Jakoblich Bacon Scouts Inc. commented
I drop ship and I have different users that have different printers. Instead of creating multiple stores it would be nice for each user to print a label in the document size set to their capabilities.
Unfortunately yet another user functionality request that will be ignored...Hey @shipstation, how about implementing this sooner than later?
HAYLEY MULLIN sockprints commented
Different printing set-ups for different USERS are a MUST, unless picking sheets can be customized to include barcodes, thumbnails, etc. so they look like packing slips. Having this set to the ACCOUNT only is not productive.
This is crucial for our business as two different staff members may be working on two different types of orders at the same time. One may need to print Labels and Packing slips together while the other needs a custom label using a different paper/label size. Please enable this feature!
isaac perlstein silverspeck.com commented
What about adding specific setup for stores.
Right now we have one store that we need to print a 4x6 packing slip and another we need to print a 8.5x11. every store should have its own set up option
VF Supply Co LLC ChalkPro Products commented
I'm with the OP on this issue, but as @wtully commented a while back, even the addition of "Document options" within individual ship-from locations would be helpful, as we ship from one user and multiple "warehouse locations", some being retail and some being wholesale. The different paper / label options per warehouse would be a real time saver, especially if it were under the same user.