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  1. Dimensions

    We would like an option to have Dimensions in the orders/shipment tab.

    1 vote
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  2. Show total quantity on the 'ship orders screen' and the packing slip

    A common error made in shipping is to package the wrong number of items in the order. It would be helpful to us to have the total number of items to be shipped displayed on the 'ship orders screen' and the packing slip. This enables a simple check to ensure that the number of items shipped is correct.

    2 votes
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    Hi @Thomas, thanks for bringing this up! You can make the item quantities stand out more by editing your packing slip template.

    Here’s the article on how you can do this: https://help.shipstation.com/hc/en-us/articles/206640077

    As for adding visibility to multiple quantity orders in the interface, I recommend going into your sidebar and finding item options. Once there, find the gear on the right and check the “Highlight Multiple Quantities” box. This’ll make your order items stand out.

  3. More specific Activity Log, sync errors ...

    "An error occurred attempting to update orders: Input string was not in a correct format. "

    Which input string?
    Which order number?

    Super lazy error logging here guys. Is it that hard to display the input or at least the order number in question?

    Now I have a 1000 to 1, needle and haystack, who-dun-it on my hands ... THANKS!

    Wish me luck on my blind search!!

    1 vote
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    Hi @Drew, thank you for bringing this up! We will look into this error message and how to make it more clear. In the meantime, please chat in with our folks here or open a request via our help center (help.shipstation.com) so we can dig in and help resolve the issue you’re seeing.

  4. 3 votes
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  5. Providing vat invoice for UK buyers

    If you are a vat registered company in the UK, you are obliged to provide vat invoice to the buyers. We have many customers asking for vat invoice in our business. It would be great if you could add var invoice option to Shipstation which is i believe very important.

    3 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  6. lot number mandatory for food sellers

    lot number tracking for items become mandatory to all food companies.

    3 votes
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    Thanks for your feedback!
    Would you mind elaborating on what lot numbers do for your business and items?
    Additional info on what you’re currently doing to get around the lack of this feature in ShipStation is also helpful.
    Please reply back here in the Feedback Forum, Thank you!

  7. Choose specific day of week for Automation Rules

    I would like to have the option to choose a specific day of the week for an automation rule. For example, if the day is Saturday, change all of my FedEx Ground orders to UPS Ground.

    1 vote
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  8. Splitting Order Automation

    Hi- We often times have back orders but can ship partial shipments. Would love the ability for Shipstation to automatically split orders for us based on rules.

    14 votes
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    Thanks for your feedback!
    We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!
    In the meantime, could you let us know what criteria you would base these rules on?
    Any other workflow information for how you’re currently working around this, and how you would like to do this in the future would be helpful.

  9. A rule to charge UPS shipping to recipient

    I want a rule that would allow us to charge UPS shipping to recipient. Currently, we are able to set up a rule that charges a 3rd party for shipping, which on face, should be the same thing. However, it actually costs the recipient more to do it this way, so we are forced to manually change all orders that come through like this. Seems like it would be an easy fix, since the functionality is almost there in the rules and is already there manually.

    3 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  10. Ability to use multiple Shipstation Accounts at once.

    The ability to have multiple shipstation accounts open at once or even switch through accounts through the UI. We have a few different completely different ecommerce businesses running with different shipping softwares. Shipstation is by far our favorite and we'd love to consolidate everything there.

    3 votes
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  11. Include order information on insurance invoices

    Currently, invoices for insurance charges do not show which orders the insurance charges are applied to. While it is possible to see a list view of orders with a column showing insurance information, it does not offer more insight in this situation.

    3 votes
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  12. Getting Fees of every order

    Getting the fees amount of every order will help in Accounting, the Amount we receive from every portal is different because of fees.

    1 vote
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  13. Integration with eShipper

    Integrate eShipper for shipping solution.

    1 vote
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    Thanks for bringing this up! We’ll keep this in mind but would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to eShipper and expressing your interest in an integration to help expedite this process.

  14. Search for orders using tags.

    Please could you add the ability for tags to be typed into the search bar and bring up specific orders. I know you can do it in the advanced search but this is a slower process. if orders can be searched for using a tag then a barcode for a specific tag could be scanned and the correct order(s) can be brought up increasing speed of workflow.

    1 vote
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  15. Poshmark added to Shipstation.

    Are there any plans on adding Poshmark? I know they generate their own labels but, Shipstation would help in tracking the orders after the labels are printed. Maybe import the labels and mark them as shipped when printed. It would be nice to have all of our channels together.

    Thank you
    Paul

    6 votes
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    Thanks for bringing this up! We’ll keep this in mind but would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Poshmark and expressing your interest in an integration to help expedite this process.

  16. insert a tab that shows chronological order of shipments

    Under the shipments tab there is no way to organize your shipments by time they were printed. For example, if I am printing a batch of 200 orders and the printer jams halfway through a label, I need to be able to see what the next label would be to make sure the printer didn't skip any when it resumed printing. The only option available now is to view the batch as a pdf and scroll through all the names until you find the name your printer left off at. Searching through a batch of 200 for a particular name…

    4 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!

    Also, you mentioned needing to scroll through names within the batch should your computer jam to find where you left off. To make this a little easier, CTRL+F can be used in the browser to search for a name, or the Recipient column can be clicked to sort alphabetically. I hope this helps!

  17. Transition Time to Shipped Status included on Packing Slip Field Replacement Variables

    We wanted to add the time it took for an order to transition to shipped status to the packing slip. A Packing Slip Field Replacement is currently not available for this. It would be nice to have that variable in handy. To show our customers how much time it took for an order to be completed.

    1 vote
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  18. It would be great if we could have labels in batches labeled such as 1 out of 47 etc etc.

    It would be great to have numbered orders in a batch because we have a large distribution center that would find that function to be really helpful

    1 vote
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  19. print labels on bottom of forms for label/packing slip combo forms

    Could we have the option to print the shipping label on the bottom of the packing slip/label forms?

    When the label comes out of the printer first, the pages are too top-heavy and fall off the catch tray. If the label were on the bottom, this wouldn't happen. Thanks!!

    3 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  20. returns

    I would like to see an option for customers to get an additional email notification once a return/exchange has been processed so they receive the tracking for their item. We received several emails per week from customers asking where their exchange is in the process and what the tracking number is for their processed package coming back out to them. Currently we are forced to manually retrieve this information and respond to their request.

    1 vote
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

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