Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. integrate with overstock.com

    Integrate shipstation with overstock.com. Teapplix does & we don't want to switch!!

    163 votes
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  2. support for Wix.com!! Please!

    Support the Wix.com webstores!

    99 votes
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  3. DPD local

    Although DPD and DPD local are part of the same group, DPD Local is the largest direct to consumer and in our experience provide by far the best rates and service compared to other carriers we have used in the past. Intergration with DPD local would by far make ShipStation a far more poplar platform here in the UK.

    67 votes
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  4. Add Canpar Courier for Canada Shipments

    Canpar has great rates even without a long shipment history and would be a great asset to add to ShipStation.

    https://www.canpar.com/en/home.jsp

    56 votes
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  5. Australia Post International Shipping

    Adding International Shipping is available via Australia Post's API

    We have an account with Australia Post and they do international shipping. We would like to integrate the AU POST API to do international shipping

    36 votes
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  6. Delete Products (Not Only Deactivate Products)

    I don't know if anybody else has this issue, but we have duplicates in our product list, which was incurred by wrongly associated them with one parent SKU while new orders coming in. So, would like to be able to delete products, not just deactivate them.

    27 votes
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  7. New Carrier: Startrack

    We would like to see more Carriers added to ShipStation. We like Australia Post, but would love to see Startrack as a new Carrier, which belongs to Australia Post.

    Startrack offers excellent services such as Fixed Price Premium, which is a very price competitive B2C overnight/Express service, as well as Road Express, which helps with B2B.

    Australia Post does offer Express Service, but it is rather expensive and not "Fixed Price".

    Thanks!

    22 votes
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  8. captcha

    Having CAPTCHA impacts our workflow can we have an option to stay logged in and bypass this feature? We fulfill for a couple of companies and each uses their own shipstation, which can be a hassle in itself anyway. So having to find pictures to quickly log in makes this feature a hassle.

    13 votes
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    Hi everyone, thanks again for letting us know about your experience with reCAPTCHA. We’ve recently made improvements based on your feedback. You should not see the prompt multiple times per day. If you continue to see this, please reach out to our support team at help.shipstation.com so we can better understand what you’re seeing.

    To reduce the likelihood you’ll see the prompt, use the same web browser daily without ad-blockers or private browsing.

  9. new carrier intergration dpd

    is there any chance you can add dpd as a carrier thanks

    10 votes
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  10. Splitting Orders update SkuVault

    Currently, if you split an order, if you keep the same order number it talks to Shopify, but SkuVault can't decipher between the two orders. If you split an order, and add a "-1" to the end, SkuVault recognizes it, but Shopify isn't updated with the additional tracking etc.

    It would be helpful if there was a background ID number, that would like split orders together across the platforms, even if the order number is different.

    8 votes
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  11. low stock against threshold inventory report

    The current low inventory report does not show items that have 0 stock. It only shows if it have >=1. This makes the report useless as a check on what you need to reorder as its just as important, if not more so, to see the products we have no stock of.

    6 votes
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  12. Automation Rule for Filtered View

    I have mulitple locations and woould like to be able to save a filtered view and then set an automation rule for each location that uses a saved filter to show that location only thier orders. I need them to still be able to use Search to find othe rlocations orders if needed.

    So again


    • Save Filtered View

    • Set an Automation Rule for a location to use the saved filtered view

    3 votes
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  13. Multiple Package Presets

    It would be helpful to be able to use the presets for packages when having Multiple Packages, vs having to enter dimensions each time. You can have preset packages for single package shipments, why not multiple package shipments.

    3 votes
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  14. Scan to Print Not Working for carriers without rates

    Scan to Print only works with shipping services that return a real time rate through the API. So shipping services such as DHL via Endicia, Globegistics, UPS MI, Asendia, etc. cannot be used with the Scan to Print service. As 90% of all our packages are sent via DHL/Endicia or Globegistics, this functionality is completely useless for us. Please fix this.

    3 votes
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  15. Packing Slips Pg.2 Cont'd...

    I prefer to print my Shipping Label & Packing Slips on the same sheet of paper, however...

    I noticed that if the Packing Slip Line Items exceed what can fit on a standard sheet of printing paper, it simply gets cut off...

    Reached out to ShipStation Support and they said there is no way to make it so the excess content of the Packing Slip continues to print on a 2nd page.

    ShipStation Support recommended I request that feature added, here on this forum, so...here I am! fingers crossed

    3 votes
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    Hi! Thanks for sharing this with us! Please reach out to our support team to have this setting turned on for you. I see you last spoke with our team here and I’ve let them know how to handle it.

  16. Add support for Australia Post eParcel "Parcel Post Wine + Signature" service

    Hi,
    Australia Post (eParcel) has a charge code (aka "Service" inside ShipStation's Account Settings | Shipping | Carriers & Fulfillment | Shipping Options) called "Parcel Post Wine + Signature"

    This service is similar to Regular eParcel, so to ship a product we might choose either regular eparcel, express post eparcel, or parcel post wine + signature.

    Currently ShipStation does not provide support for the "Parcel Post Wine + Signature" service.

    It would be great if ShipStation Developers could add in support for the "Parcel Post Wine + Signature" service. My business cannot ship from within ShipStation without this service enabled.

    3 votes
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  17. default packing slip

    The default packing slip should be editable or a custom packing slip should be able to be set as the default slip. Switching every order individually or as a bulk action is an added unnecessary step and can pose an avenue for an easily made mistake when there is consistently rotational labor using the application.

    3 votes
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  18. Allow custom column width to save and not revert back EVERY TIME YOU REFRESH!

    It's absurd that you have to adjust column widths every single time you refresh the page or load your ORDERS page. Like any modern software, it should save your changes rather than reverting back to defaults every single time you refresh or load the ORDERS page.

    Please allow for custom column widths to save and remain saved!

    3 votes
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    Hi @VC, thanks for bringing this up! Columns are supposed to keep their size and position when you leave the page. I was able to test this for the Orders page and found the column sizes saving.

    I recommend trying to adjust your columns in a different web browser—this will let us know if what you’re seeing is unique to a specific browser. If that doesn’t work, let us know here and we’ll take another look!

  19. return address different than ship from address

    At times we ship on behalf of others and need to have s different ship from address than the return address printed on the label.

    We physically ship from San Diego - zip 92131, But, for example, the return address on the label may be some seller in Ohio. Need to create label with shipping rate from 92131.

    1 vote
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  20. top seller breakdown on phone app

    Love the phone app since it allows me refresh and see how many orders are coming through.... it would be very helpful if i can also see which items are selling the most from those orders.

    1 vote
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    Hi @melody2! Thanks for taking the time to share this with us! You can see your best selling products on ShipStation Mobile.

    Open up your app, go to the “Insights” page, and you’ll see 3 pages across the top or bottom of your screen depending on what kind of phone you’re using—“Overview”, “Operations”, and “Sales.” You’ll want to head over to “Sales” and scroll to the bottom of the screen for this information.

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