Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Support for Amazon Custom orders

    For sellers that have access to Amazon Custom, it would be very helpful to provide the capability to display and/or download custom order information.The following link from Amazon gives a brief overview on how to fulfill custom orders: https://sellercentral.amazon.com/gp/help/help.html/?itemID=201822830&ref=ag201822830hr1contsgsearch

    297 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. integrate with overstock.com

    Integrate shipstation with overstock.com. Teapplix does & we don't want to switch!!

    163 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. support for Wix.com!! Please!

    Support the Wix.com webstores!

    99 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. DPD local

    Although DPD and DPD local are part of the same group, DPD Local is the largest direct to consumer and in our experience provide by far the best rates and service compared to other carriers we have used in the past. Intergration with DPD local would by far make ShipStation a far more poplar platform here in the UK.

    67 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Add Canpar Courier for Canada Shipments

    Canpar has great rates even without a long shipment history and would be a great asset to add to ShipStation.

    https://www.canpar.com/en/home.jsp

    56 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. Add the Hold At FedEx Location service to Shipstation

    Would like to see the "Hold at FedEx Location" added to the shipping options in ShipStation for FedEx.

    We offer this as an option to our customers so they do not have to worry about items being stolen or "misplaced" while they are away from home.
    It also allows us to ship Via Ground which saves us money on shipping cost.

    36 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thank you all for your votes and comments.

    Last month we released limited support for FedEx HAL We support FedEx HAL for BigCommerce stores that are configured with the ShipperHQ plugin (which provides in-cart ability for buyers to send shipment to a FedEx location).
  7. Australia Post International Shipping

    Adding International Shipping is available via Australia Post's API

    We have an account with Australia Post and they do international shipping. We would like to integrate the AU POST API to do international shipping

    36 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. Delete Products (Not Only Deactivate Products)

    I don't know if anybody else has this issue, but we have duplicates in our product list, which was incurred by wrongly associated them with one parent SKU while new orders coming in. So, would like to be able to delete products, not just deactivate them.

    27 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. New Carrier: Startrack

    We would like to see more Carriers added to ShipStation. We like Australia Post, but would love to see Startrack as a new Carrier, which belongs to Australia Post.

    Startrack offers excellent services such as Fixed Price Premium, which is a very price competitive B2C overnight/Express service, as well as Road Express, which helps with B2B.

    Australia Post does offer Express Service, but it is rather expensive and not "Fixed Price".

    Thanks!

    22 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. captcha

    Having CAPTCHA impacts our workflow can we have an option to stay logged in and bypass this feature? We fulfill for a couple of companies and each uses their own shipstation, which can be a hassle in itself anyway. So having to find pictures to quickly log in makes this feature a hassle.

    13 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi everyone, thanks again for letting us know about your experience with reCAPTCHA. We’ve recently made improvements based on your feedback. You should not see the prompt multiple times per day. If you continue to see this, please reach out to our support team at help.shipstation.com so we can better understand what you’re seeing.

    To reduce the likelihood you’ll see the prompt, use the same web browser daily without ad-blockers or private browsing.

  11. new carrier intergration dpd

    is there any chance you can add dpd as a carrier thanks

    10 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. Splitting Orders update SkuVault

    Currently, if you split an order, if you keep the same order number it talks to Shopify, but SkuVault can't decipher between the two orders. If you split an order, and add a "-1" to the end, SkuVault recognizes it, but Shopify isn't updated with the additional tracking etc.

    It would be helpful if there was a background ID number, that would like split orders together across the platforms, even if the order number is different.

    8 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Rate calculator country selection improvement

    When using the rate calculator, the process of selecting a destination country is awkward, especially compared to the country selector in the "manual order entry" window.Let's say I'm shipping to Thailand...In the manual order entry window:- click or tab over to the country box- start typing "Th" and instantly, the text autocompletes to "Thailand"...no hunting requiredIn the rate calculator:- click on the current country- must use mouse to scroll through the entire list and then click on the country...This may seem like a little thing, but I'm way slower slogging around with my mouse than using my keyboard.Seems like all…

    6 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. low stock against threshold inventory report

    The current low inventory report does not show items that have 0 stock. It only shows if it have >=1. This makes the report useless as a check on what you need to reorder as its just as important, if not more so, to see the products we have no stock of.

    6 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. Automation Rule for Filtered View

    I have mulitple locations and woould like to be able to save a filtered view and then set an automation rule for each location that uses a saved filter to show that location only thier orders. I need them to still be able to use Search to find othe rlocations orders if needed.

    So again


    • Save Filtered View

    • Set an Automation Rule for a location to use the saved filtered view

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. Multiple Package Presets

    It would be helpful to be able to use the presets for packages when having Multiple Packages, vs having to enter dimensions each time. You can have preset packages for single package shipments, why not multiple package shipments.

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. Scan to Print Not Working for carriers without rates

    Scan to Print only works with shipping services that return a real time rate through the API. So shipping services such as DHL via Endicia, Globegistics, UPS MI, Asendia, etc. cannot be used with the Scan to Print service. As 90% of all our packages are sent via DHL/Endicia or Globegistics, this functionality is completely useless for us. Please fix this.

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. Packing Slips Pg.2 Cont'd...

    I prefer to print my Shipping Label & Packing Slips on the same sheet of paper, however...

    I noticed that if the Packing Slip Line Items exceed what can fit on a standard sheet of printing paper, it simply gets cut off...

    Reached out to ShipStation Support and they said there is no way to make it so the excess content of the Packing Slip continues to print on a 2nd page.

    ShipStation Support recommended I request that feature added, here on this forum, so...here I am! fingers crossed

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi! Thanks for sharing this with us! Please reach out to our support team to have this setting turned on for you. I see you last spoke with our team here and I’ve let them know how to handle it.

  19. Add support for Australia Post eParcel "Parcel Post Wine + Signature" service

    Hi,
    Australia Post (eParcel) has a charge code (aka "Service" inside ShipStation's Account Settings | Shipping | Carriers & Fulfillment | Shipping Options) called "Parcel Post Wine + Signature"

    This service is similar to Regular eParcel, so to ship a product we might choose either regular eparcel, express post eparcel, or parcel post wine + signature.

    Currently ShipStation does not provide support for the "Parcel Post Wine + Signature" service.

    It would be great if ShipStation Developers could add in support for the "Parcel Post Wine + Signature" service. My business cannot ship from within ShipStation without this service enabled.

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. default packing slip

    The default packing slip should be editable or a custom packing slip should be able to be set as the default slip. Switching every order individually or as a bulk action is an added unnecessary step and can pose an avenue for an easily made mistake when there is consistently rotational labor using the application.

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base