Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!

We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.

ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 

What will happen to the existing Feedback and Fresh Ideas posts?

Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.

The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Support for international customs numbers and codes (ABN, CPF, VOEC, etc.)

    Increasingly, foreign countries are passing legislation that requires certain customs numbers or codes to be included on packages, either identify the individual customer so tax can be collected, or identifying the marketplace that has already collected and remitted taxes. Some examples:

    Brazil - CPF / CPNJ
    South Korea - PCCC
    Italy - CF / PEC
    China - Resident ID

    Australia - ABN
    Norway - VOEC

    Shipstation doesn't currently support any of this natively. There is no warning when shipping an order to these countries, there is no field to put this data, you're required to make your own…

    26 votes

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    2 comments  ·  International Shipping  ·  Flag idea as inappropriate…  ·  Admin →

    ShipStation now supports saving various Tax IDs to your ShipStation International Settings. These tax IDs can be added either manually or with automation to your orders’ customs declarations and they will print on the CN23 and commercial invoice forms.

    If a specific type of Tax ID is not currently listed in the “Type” drop-down menu, you can use TIN as a generic TaxID Number until we are able to add the new type to the list.

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