Product Feedback & Fresh Ideas

The ShipStation Feedback Forum collects your ideas and allows you to vote and comment on other ideas so our product team can understand what new features are most important to you or what business challenges we need to address next.

Everyone has 20 votes to spend on ideas that are important to them (but you can comment as much as you like). 

While all ideas will get reviewed, it's simply not possible for all ideas to make it onto the product roadmap. The more activity an idea has, however, the more likely it is to be considered. So, be sure to check if your idea has already been posted so you can add your votes and comments to it! 

Suggestions for Writing a Great Idea Post

  • Write a title to succinctly summarize your post. Other users should be able to identify if their idea is similar to yours just by reading the title so they will know to vote and comment on it!
  • Explain the problem you are trying to solve and what you think should be added or changed in ShipStation to solve this problem. 
  • Describe how you would use this feature or how you think it should function to serve your need.
  • Attach a screenshot to help illustrate your point. 
  • Put the idea in the category that best fits what you are trying to accomplish (for example: Order Management, Insights & Reporting, or Printing & Documents).

What to Expect With an Idea 


Our moderators will regularly review posts to ensure:
    • They are categorized in a logical way. If not, they may move them to the proper category. 
    • The title accurately reflects the idea content so others can understand. If not, they may edit the post title to help others identify posts they want to vote and comment on.
    • That posts are really ideas and not bug reports or issues that require contacting our support team. 
    • That any request that has an existing solution or can be accomplished with existing features gets a response to let everyone know a solution or feature already exists and how to learn about it.
Our moderators will also update the statuses of posts as they are considered by our product team. If an idea makes it onto the roadmap, we'll update the idea status from Planned to Started to Completed as work progresses on the idea. If an idea is declined or archived, our moderator will update the status to indicate so and you will receive your votes back to use on other ideas in the future. 

Finally, if more information is needed on an idea, the moderator will post a reply to ask for them. If it is your idea or you have commented on the idea, you should receive an email notification when this occurs.
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  1. Support for Bundled Products / Update Inventory for Bundles

    We have a few websites that sell products to wholesalers. For example we will sell a case of a single SKU. Each case has 12 units. It would be nice if SS could allow us to setup virtual bundles that deducted multiple units of a single SKU.

    673 votes
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    planned  ·  165 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  2. inventory api

    I would love to be able to determine product counts through the API.
    This allows me to do things like automatically order certain things as they run low on stock.

    We have different manufacturers sending products to a single warehouse and it is very tedious to have a manual process around checking that the quantity that was received was the proper amount, and that we aren't running low on things like packing slips.

    76 votes
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    planned  ·  12 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  3. Search products by barcode

    Under products, the ability to search by barcode would be very useful. Right now, only Name, SKU, and Warehouse location are.

    5 votes
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    0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →

    As part of the Scan to Verify Shipment Items project, we’ll be adding support for searching by UPC in the Products and Inventory grids. If you use a hand held scanner you’d be able to scan the UPC into the search field until we implement a “scan to view product” type function.

  4. view inventory by warehouse location

    Would love to be able to sort and see what's available in stock by warehouse location, instead of only by product SKU.

    2 votes
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    0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  5. Longer description in Inventory History

    On the inventory page, when I manually add or remove inventory under actions tab by clicking minus or plus, it allows me to write a note about it as well. Afterwards when I try to see the notes, I click on the item, and click on History to see all the actions.

    However in this history page, it only shows the first 2 words of the action note, which is not enough. I hope you can allow us to click on the note to see the full note to remember why we removed that inventory.

    1 vote
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    planned  ·  0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
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