Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Providing vat invoice for UK buyers

    If you are a vat registered company in the UK, you are obliged to provide vat invoice to the buyers. We have many customers asking for vat invoice in our business. It would be great if you could add var invoice option to Shipstation which is i believe very important.

    10 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  2. lot number mandatory for food sellers

    lot number tracking for items become mandatory to all food companies.

    13 votes
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    Thanks for your feedback!
    Would you mind elaborating on what lot numbers do for your business and items?
    Additional info on what you’re currently doing to get around the lack of this feature in ShipStation is also helpful.
    Please reply back here in the Feedback Forum, Thank you!

  3. Choose specific day of week for Automation Rules

    I would like to have the option to choose a specific day of the week for an automation rule. For example, if the day is Saturday, change all of my FedEx Ground orders to UPS Ground.

    29 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  4. Automatically split items into shipments based on rules

    Hi- We often times have back orders but can ship partial shipments. Would love the ability for Shipstation to automatically split orders for us based on rules.

    138 votes
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    Thanks for your feedback!
    We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!
    In the meantime, could you let us know what criteria you would base these rules on?
    Any other workflow information for how you’re currently working around this, and how you would like to do this in the future would be helpful.

  5. A rule to charge UPS shipping to recipient

    I want a rule that would allow us to charge UPS shipping to recipient. Currently, we are able to set up a rule that charges a 3rd party for shipping, which on face, should be the same thing. However, it actually costs the recipient more to do it this way, so we are forced to manually change all orders that come through like this. Seems like it would be an easy fix, since the functionality is almost there in the rules and is already there manually.

    6 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  6. Ability to use multiple Shipstation Accounts at once.

    The ability to have multiple shipstation accounts open at once or even switch through accounts through the UI. We have a few different completely different ecommerce businesses running with different shipping softwares. Shipstation is by far our favorite and we'd love to consolidate everything there.

    3 votes
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  7. Include order information on insurance invoices

    Currently, invoices for insurance charges do not show which orders the insurance charges are applied to. While it is possible to see a list view of orders with a column showing insurance information, it does not offer more insight in this situation.

    3 votes
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  8. Getting Fees of every order

    Getting the fees amount of every order will help in Accounting, the Amount we receive from every portal is different because of fees.

    1 vote
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  9. Integration with eShipper

    Integrate eShipper for shipping solution.

    4 votes
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    Thanks for bringing this up! We’ll keep this in mind but would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to eShipper and expressing your interest in an integration to help expedite this process.

  10. Search for orders using tags.

    Please could you add the ability for tags to be typed into the search bar and bring up specific orders. I know you can do it in the advanced search but this is a slower process. if orders can be searched for using a tag then a barcode for a specific tag could be scanned and the correct order(s) can be brought up increasing speed of workflow.

    1 vote
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    Hi thank you for bringing this up! Can you tell us a bit more about what you’re looking to do with these orders once you’ve found them or why you’re looking up orders by tags?

    You may be able to use filters to look for orders marked with specific tags instead. Here’s some information on how you can do that: https://help.shipstation.com/hc/en-us/articles/205899958

    Please let us know here in the forum what you think.

  11. Poshmark added to Shipstation.

    Are there any plans on adding Poshmark? I know they generate their own labels but, Shipstation would help in tracking the orders after the labels are printed. Maybe import the labels and mark them as shipped when printed. It would be nice to have all of our channels together.

    Thank you
    Paul

    20 votes
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    Thanks for bringing this up! We’ll keep this in mind but would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Poshmark and expressing your interest in an integration to help expedite this process.

  12. insert a tab that shows chronological order of shipments

    Under the shipments tab there is no way to organize your shipments by time they were printed. For example, if I am printing a batch of 200 orders and the printer jams halfway through a label, I need to be able to see what the next label would be to make sure the printer didn't skip any when it resumed printing. The only option available now is to view the batch as a pdf and scroll through all the names until you find the name your printer left off at. Searching through a batch of 200 for a particular name…

    4 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!

    Also, you mentioned needing to scroll through names within the batch should your computer jam to find where you left off. To make this a little easier, CTRL+F can be used in the browser to search for a name, or the Recipient column can be clicked to sort alphabetically. I hope this helps!

  13. Transition Time to Shipped Status included on Packing Slip Field Replacement Variables

    We wanted to add the time it took for an order to transition to shipped status to the packing slip. A Packing Slip Field Replacement is currently not available for this. It would be nice to have that variable in handy. To show our customers how much time it took for an order to be completed.

    1 vote
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  14. It would be great if we could have labels in batches labeled such as 1 out of 47 etc etc.

    It would be great to have numbered orders in a batch because we have a large distribution center that would find that function to be really helpful

    1 vote
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  15. print labels on bottom of forms for label/packing slip combo forms

    Could we have the option to print the shipping label on the bottom of the packing slip/label forms?

    When the label comes out of the printer first, the pages are too top-heavy and fall off the catch tray. If the label were on the bottom, this wouldn't happen. Thanks!!

    3 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  16. Add a way to see labels that were PRINTED but not SCANNED

    This can help us request refunds for labels that were unnecessarily created

    1 vote
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  17. Allow Shipstation to pull from custom fulfillment services on Shopify.

    We currently fulfill for an automotive company that sells thousands of car parts, but we just fulfill their clothing and accessories. About 300 skus. We want to be able to set the fulfillment services in Shopify to our company and then Shipstation can pull from just those items. Currently Shipstation can only pull from anything set to "Manual".

    3 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  18. Customize return label

    is there a way to customize return labels? currently when including a return label in an advanced replacement it automatically generates a RMA# it would be nice to be able to change that RMA# as our own RMA# to track down the order the return goes to faster once received.

    9 votes
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    Hi @Joe, thanks for bringing this up! You’re not able to configure the RMA# at this time. You would need to edit the RMA # to match your systems by unchecking the “Auto-assign RMA #” box. We’ll keep this in mind when reviewing returns.

  19. batch archive

    Ability to restore an archived batch to active.

    4 votes
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    1 comment  ·  Admin →
  20. Allow multiple boxes to be set in shipping defaults of product

    I have single products that ship in multiple boxes with each box being their own unique size and weight. With FedEx and UPS charging by dimensional weight of each box instead of shipment weight It would be very beneficial to be able to save this to the product detail. This will remove the human error factor in hoping my shipping team applies the correct package preset at the label creating process.

    1 vote
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

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