When you create a new order / return and search for a product, the default sort is alphabetical by SKU number. This makes it difficult to search for products as Product Name is more important. Is there anyway to introduce the ability to search by Product Name? Or, remove SKU from the New Order / Return list?

Thank you!

If you cannot print lables and packing slips to two printers inline, then can you give the option to use different labels instead of only 2 per page?

When there is no customer phone number provided, default to the store's phone number. Right now, when there is no phone number for a customer, the default for FedEx labels is 999-999-9999. This is not helpful should the Carrier need to contact us regarding the delivery of the order and we do not have a customer phone number to provide.

We should be able to switch between 4x6 and 8x11 with or without packing slip. It is such an important thing.

Currently, when you try to print the full hotkey list under "Support resources" and then "Hotkeys", it provides all hotkeys, including the ones I created, which are listed as "Custom Shipping Presets".

When I go to Print PDF, the "Custom Shipping Presets" are not included in the PDF. I would like to recommend that be included in the PDF or there is a way to have a one pager of all the Hotkeys created.

I would like my shipping team to pull and ship items in the order of which they are received.

Please add the option "Order Items By: Age"

Furthermore, it would be great if the pick listed printed in the exact order of the way you configure the awaiting shipments.

Control which fields are scannable in 'Barcode Search' function. e.g. if you don't want Item Codes to be scannable to create a label untick it.

If I had it my way I would ask for the commercial invoice currency to be defaulted by store and manually switchable in the customs information section for each order. This way the correct details (including currency) are submitted to this shipper before the creation of any customs documents. And the shipper should have full control with the ability to default the currency based on the specific store or marketplace.

I would like to be able to see what orders are included in each end of day form. Sometimes I print an end of day form then pack more and end up with more than one end of day. I'd like to be able to print a manifest like you can do on batches but it would go along with the end of day form so i get the right orders with the right end of day form.

Make it possible to have shipping labels print in order of LAST NAME alphabetical A-Z? The only option available orders them by the first letter of the first name which is less ideal when organizing orders as first names tend to repeat more.

Would love to have A-Z last name followed by any blank last name/single named customers.

I think it would be extremely beneficial to be able to print pick list for batches according to the order number. As of now, this is not an option for the pick list. This should be a very simple implementation.

For small packages where the standard 4x6 label won't fit, it'd be great to see a NetStamps solution offered here so people can still print postage without the label and affix to small packages.

We drop-ship for multiple national companies such as Amazon, Walmart, and The Home Depot, and all of these sellers have different requirements for the data included in the shipping label reference fields. Currently the ShipStation settings for these fields are global; if we could set them on a store-by-store basis it would be extremely helpful.

Please Provide the ability to print each Order Summary Report on its own page

Our company has been running into issues with USPS delivering boxes our clients are sending back to us on the weekends, when we are closed. The manager at our local post office said that there should be a way to add your business hours, or at least say that you're closed on the weekends. But unfortunately, this isnt a feature on shipstation. Adding a message, like business hours, would be extremely beneficial and reduce the number of lost/stolen packages.

Would there be a way to add the option to export the customs declaration information for a particular order to csv. Sometimes we need to use a freight forwarder and therefore arent able to utilize the formal commercial invoice from Shipstation (as this is created by the carrier)...it would be great to not have to recreate all the info that we've already entered into Shipstation once.

We have a 4x6 label printer for the shipping labels and an 8.5x11 printer for packing slips. When we print a 4x6 shipping label we need the 8.5x11 slip will be printed automatically.

We need to print shipping labels and packing slips on two different printers at the same time using one button.

Hi,

It would be a great option to be able to generate a picklist and get a picklist number, like this the packing guy in the warehouse can ship according to the picklist and not get confused when new orders are flowing in.

I have been using that option in a different shipping system that was a great option.

(unfortunately i cant use that anymore since changed systems and not compatible with them anymore.)

have a printer option in the Shipping Preset
Ups and FedEx both give us a printer and labels with their logo to use so instead of having to switch the default printer if it was in my FedEx preset to use a certain printer would be nice