Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. PICK LIST RANKING

    We have multiple warehouses.It would be great if our pick list starts from warehouse A in order A1-A2-A3,,,,A499 while preparing the orders.do the same thing more B1-B2-B3,,,, then,,B499 would be really cool,Unfortunately it starts with A103 or a different number instead of A1
    You can easily see this when you look at the photo.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. Printing Pick List

    Please allow change of size from 8.5x11 to a 4x6 thermal print. Printing that large of paper is a waste for our company. We are unable to read off a thermal printer due to size and color.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. More label and packing list sort options

    Currently, I can sort the way labels and packing list print; by SKU, by Warehouse location, etc. I would like to have multiple options. For example, print labels and packing slips by order number (oldest first) and then print by Warehouse location, then by sku. I have labels and packing slips set to print by warehouse location which is a must for our operation but it would help to have packing lists and labels print by order number as well, especially when batch printing.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. E-Bay Product Descriptions

    New E-Bay connection brings in "Item Options" rather than a description or title. These item options cannot be overridden by descriptions saved in Shipstation. This should be changed so we can customize e-bay product descriptions just like we can do for every other store.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. New Dropdown Menu Design - Please Revert Back

    Please go back to the prior drop down menu layout design for selection of shipping carrier, shipping method and other activities when creating a label.

    The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to make selections. (It is NOT a browser issue. I've verified it occurs in all popular browsers)

    Now, on an account with multiple shipping carriers and methods we scroll for days down the menu. C'mon ...

    Honestly, who comes up with and approves ideas that make function less efficient?

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  6. "Gift Message"

    Looking to be able to print off customer gift messages as a separate form from the shipping and pack slip labels. Need a way to include more than 26 characters for a gift message.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ready To Print Queue

    Shipping Labels created but not yet printed all need to be entered into a queue like ShippingEasy

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please make the SKU larger on the shipping labels, it currently much too small to read :(

    Please make the SKU larger on the shipping labels, it currently much too small to read :(

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. PLEASE add the ability to add a reference number to the DPD local package details

    PLEASE add the ability to add a reference number to the DPD local package details, I need to text to the "reference fields' under package details

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to specify what Options to display on Packing slip for the other option field

    Currently with the new integration with ebay "Other Option" field not only shows color, size, but also prints description in the parking slip. Previously legacy integration was limited to color and size. Request ability to select what to print or just update to include color, size in the print.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  12. Fragile - Bold Font Clearly indicated on the Label

    We need a way to indicate an item is Fragile on the Label. This will let the customer and carrier know. Large and Clear

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  13. bluetooth enabled scanners

    I think it would be very helpful if bluetooth barcode scanners were able to be used in scanning packing slips that print on labels. For example, the majority of sellers are using either a tablet or an iPad that would need the capability of connecting to bluetooth with ShipStation. I was unaware that you cannot use a bluetooth barcode scanner with ShipStation and that is a major drawback for me. Please let me know if there is something that I may be missing and it will work, but if we could somehow be able to implement that, it would be…

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  14. Remove Customer Company Name from Residential Address Labels

    Our store collects customer company information by default, since the vast majority of our customers are associated with a company. When a shipping address is marked by ShipStation as residential, however, the company name is still appearing in the shipping label.

    To prevent delivery issues, it would be helpful if ShipStation gave the option to have the customer company field removed from shipping labels if an address is considered "residential".

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to Change Default Ship Date

    Current problem: The default ship date for labels is the creation date, but you cannot schedule same day pickups from carriers (carriers do not permit that). So users are left with having to manually change the ship date on every label, or driving to the post office for same day shipments.

    Proposed solution: Allow users to change the default ship date on their labels.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  16. Include an area in 'Notes' to include Special Delivery Instructions to be included on label (Parcelforce in particular)

    Within Parcelforce's own label creating page, they have 4 boxes to in put any 'Special Instructions' which will then print onto their product label.

    This is not currently supported within ShipStation (I have been recommended to included special instructions in address lines 2 & 3 - I have contacted Parcelforce directly to see if this is of any use).

    https://www.parcelforce.com/sites/default/files/WDMO%20Online%20Guide%20v1.0.pdf

    Please see PDF link above Page 9 - Point 18.

    This is an issue as we are unable to provide any helpful delivery details to the courier (E.g. Please leave in porch), which can cause issues with deliveries.

    Please include…

    3 votes
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  17. 1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  18. Remove discount as an item

    I have a shopify store and it would be very helpful if you could remove the discounts from the line items.

    When I add the total QTY to my footer, it always adds the discount. This confuses my team and unnecessary steps/time to making sure we aren't missing an extra item. Please help.

    1 vote
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  19. Sort Pick List by Order Number Sequence

    Ability to print pick lists in order number sequence rather than by combination of SKUS for multiple item orders, screenshot attached for reference/example.

    We are not set up to pick all SKUs at once & not having this capability creates a plethora of issues for us on picking and packing side of things.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  20. Import Vendor for Packing Slips

    It would be so helpful if I could print a vendor name on a packing slip. This is the brand that creates the product, not our business information. We sell products from over 40 vendors and just having the product name is not enough. Please implement this. The workaround is very time consuming (updating each item individually in Shipstation).

    1 vote
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