I like the customization of the branding page and emails. Unfortunately if I make that look good with a color logo, it prints very light on my labels via the Zebra thermal printer. I think it would be helpful to have a color and B&W logo option so that the label can use the B&W and the branding can still be in color.

When we print shipping labels via UPS Worldship we get a receipt that prints out separately beneath the label that indicates the cost of the shipment as well as the tracking information. We file this receipt along with the order invoice for record keeping purposes. As we move over to ShipStation, we really need to have similar functionality - currently, this seems to be a limitation with the platform.

Need an "Export Returns" button (like existing Export Shipments), so that a data file (CSV,XLS,PDF) is generated with the Returns list.

Used to forward the returns data to a material processing system (refunds, restock, etc.). Could be used to create "RMA's" using the same ShipStation RMA# (and Order#) as reference.

**Also, Returns data should be available via API too. (Query by RMA# or Date Received Range)

The issue I am having is printing postage, not labels. I purchased a roll for postage (Netstamps) from stamps.com and I wanted to print a bunch at one time so I do not have to change the roll in my thermal printer from labels to stamps each time I need a stamp. It seems excessive / wasteful to print a full label for a small letter when I just need postage. Is anyone else having the same issues?

It would be beneficial to have the ability to adjust the font sizes of the ship to and ship from addresses on labels.

Be able, via a Shipping Label Builder interface, to place carrier's shipping assets (positioned on x, y-axis) like barcodes, addresses, references, etc. All possible assets for each carrier on any given label format (4x6", 4x8", 8.5x11", etc..).

Possible to scale & rotate assets. Also, to add simple shapes like circles, squares, and text also. This would probably answer many of the label format requests like the one I need (COD with Canpar, Label with Yellow background, on an 8.5x11" paper pre-printed by Canpar).

Receive alerts when a return label is printed. Can this feature be added?

Should be able to set print settings by location. Not all warehouse have access or need for the same print setup, creates a lot of difficulties in workflow and supporting efficiency to not allow that flexibility.

It would be great if the window for End of day was resize-able.

Customs now requires both FIRST and LAST name on paperwork so it makes it much easier to scan through the information if separation of fields is available. If first and/or last name is missing from the customers paperwork drivers will charge extra for downtime in pulling out the packages missing that information.

I ship a LOT of products that are gifts. Some of my buyers opt for a greeting card, and perhaps half of them write out the greeting and don't "sign" the card. The problem is that when I go to print either the Order Summary, or Packing Slip, the "SHIP TO" is listed, but not the "BUYER NAME/FROM". i would like both to be on the Packing Slip so that the "sent to" person knows who's actually sending their gift, and won't have to guess who's its from by looking at a funky email address.

Please let ‘Automatic Discounts’ from Shopify import into ShipStation.

There should be an option to turn off the printing of the FedEx AWB copy label (which contains customs descriptions and values) on international shipments. Better yet, it should be turned off by default when using FedEx Electronic Trade Documents. With ETD, there is no need to include the copy with the shipment, so this is a waste of a label.

Allow Shopify receipts to display discounts dollar amounts and calculations. Currently Automated Discounts on Shopify do not appear on the receipts, so the receipts are entirely wrong and can't be used.

Our logo is prominently displayed at the top of the label using Fedex Ship Manager and is shown on all labels in a multiple package shipment. ShipStation add a small, barely legible logo in the top/center of the master label only. We would like ShipStation to mimic Fedex Ship Manager capabilities with labels. Our customers look for our logo to quickly identify shipments from us.