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  1. Package dimensions are not being imported from eBay

    The package Dimensions are not imported from eBay

    3 votes
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  2. Allow On-Hold orders to be allocated

    Right now, I have to allocate orders before placing them on hold. If an order couldn't be allocated due to missing stock and is on hold when the stock arrives, we have to delete the hold date, allocate and add the hold date again.

    Allocating is an important feature for on-hold orders as this ensures we don't oversell.

    3 votes
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  3. More than 5 Batch Labels

    Being limited to 5 batch labels seems a little arbitrary and just few enough to make it not useful for more complex sorting...

    1 vote
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  4. FedEx Home Vs FedEx Ground

    Often the shipper does not know if the package is going to a business or a persons home. This effects the rate for FedEX. In stamps.com software you just always said the cheaper FedEx ground. And if it happened to be a home address the software would alert you and say this is a home address please switch to FedEx home delivery. This is a super handy feature and I'd like to see it in Ship station.

    1 vote
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  5. Change Return Portal to X Days After Delivery instead of X Days after Shipping

    Instead of having the item have a return window of X days based on the ship date, allow us to create a return window of X days from the delivery date. We are in NY, so items shipped in NY will arrive in 1 day and customers will have 29 days to return with a 30 day return window. And customers in California might get the package after 12 days, so only have 18 days to return. By changing this setting we will have qucker turnaround to receive NY packages back from customers.

    3 votes
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  6. Requested Shipping Mapped Box

    For orders that have a mapped "requested shipping method" there should be a pop up asking if you are sure you would like to proceed when changing the method off of the mapped shipping method.

    0 votes
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  7. Split Order screen by SKU instead of the item name,

    l am looking to sort Order Items in the Split Order screen by SKU instead of the item name.

    1 vote
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  8. email notifications on auto order fulfillment errors/problems

    In the case of FBA Amazon integration stop working, we need to get an email for immediate action

    As we don't monitor order fulfilment and email if case order cannot be fulfilment can help us improve customer experience

    1 vote
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  9. Back Order Status

    The ability to recognize incoming sync’d orders as having back ordered products and place these orders under “Awaiting Back Order” or “Awaiting Product”. Not for ShipStation to monitor the inventory against the orders necessarily but to recognize a status or tag from the attached market place. In our case TradeGecko.

    4 votes
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  10. In orders tab, I want to know if an order is the customer's 1st order, 2nd or 3rd, etc.

    I want to be able to segment orders this way so I can include an insert based on if it's the customer's 1st order, 2nd or 3rd, etc...

    1 vote
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  11. I am looking to reset my customer shipping records

    I would really appreciate if I had the ability to erase all of my customers shipping data and be able to start with a new shipping history.

    1 vote
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  12. Line Item Export weight item with pounds

    Line Item Export Value, trying to export item weight, however, it only allow to convert to oz , my product is 55lbs , which comes up to 880oz. We need to import lbs data to our shipping carrier system. This is very inconvenience which we have to convert back to pounds every time. Please add a field that able to export as pounds not just oz.

    1 vote
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  13. Merged orders results in an inactive order that is not reachable via API

    When you merge 2 orders, one order ends up inactive. The surviving order has a advancedOptions.mergedIds array with order IDs that are not reachable. Asking for them gives you a 404. There should be a way to query an inactive order.

    0 votes
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  14. admin@normarh.qc.ca

    Could you add XML files format option for order exportation.

    1 vote
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  15. automation

    Can you please make an automation rule with the criteria of tracking information updated so that I can automate a rule that will copy tracking information from one order to another.

    3 votes
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  16. Export Orders to the same save file

    Exporting orders creates a new file every time you export. This is a problem because if you want to import the csv data to another program you have to re-point to the new file name every time. Give us the option to save the data to the same file.

    1 vote
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  17. Be able to select DO NOT NOTIFY MARKETPLACE for store

    We have one retail store but ship over 500 orders a month via Shipstation, at the moment we are able to select do not notify the marketplace for an individual order but not for the whole store. We would like this as an option in the setting tab.

    By not having this option we are not able to effectively use the shipstation feature of being able to create labels in bulk seeing as we need to make sure that the marketplace is not notified for every order.

    Our E-comm business is increasing as is our use of shipstation so this…

    4 votes
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  18. "Mark as Shipped" should trigger "Item Updated" on Zapier.

    Otherwise with a service that's lower in the stack than ShipStation, it's not possible to automate tracking number that come in from external shipments, in this case Freight.

    3 votes
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  19. Groupon Ship By Date

    Orders coming from Groupon is blank next to "Ship By Date", in CommerceInterface, there's a Due Date. Can you please map the two fields so that it'll be easier to prioritize which orders to process first?

    3 votes
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  20. Automated Batching via Item SKU/Item Name

    I'd like to have a feature to 'automation rules' that add specific item SKUs/item Names to specific Batches. This feature would streamline our workflow significantly, and streamline processes making it much more efficient.

    1 vote
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