Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. OR Condition in Automation Rules

    I want to be able to either:


    1. Use a filter FIRST and then apply other conditions as well in the automation rules

    OR


    1. Have an OR condition on the automation rule.

    OR


    1. Be able to cascade automation rules that way there can be a top level rule that then other rules can apply to if they match the same conditions.

    The issue is that if there is a complex rule set that you need to apply to multiple other conditions, you have to re-create the complex rule set for ever scenario. This is very prohibitive.

    9 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Option for users to see only orders created by them

    Some users don't need to see the current and past orders created by other users. The option to assign the orders only works after the order is created so if a user creates an order he/she won't be able to see it until the admin assigns it to him/her so it doesn't make sense.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Option to restrict users to only see specific selling channels

    Some users need to see only the orders from a specific selling channel

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow for marketplace and email notifications to be updated separately.

    Allow for marketplace and email notifications to be updated separately.


    1. Marketplace could update once the label is created.

    2. Customer notification/email is sent once the package hits the mail steam.

    They are currently tied together. We ship Tues-Wed but start printing labels and prepping on Monday. Customers are notified on Monday and start asking questions when the create label option is used.

    We tried the mail steam option and now the orders just stay processing in the marketplace and this causes confusion in the workflow.

    It seems like this could be an easy fix and would be great to have.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Address Line Character Limit

    Create a rule to where if the address in line 1 exceeds X number of characters, to move over to address line 2

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fix bug where special characters in telephone number field cannot be edited

    If you upload a spreadsheet where the customers phone number has special characters, it successfully imports the orders, but the labels cannot be created because of the special characters in the phone field, you also cannot manually edit them. Any attempt to edit does nothing.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cannot import the same exported spreadsheet

    If you export a spread sheet, and then try to reimport it, ShipStation doesn't show most of the columns as they have a special character in them. So shipstation exports orders with unsupported characters.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please offer the USPS package options in the rate browser within an order

    Currently, the rate browser at the top within orders lists the USPS services with package options (i.e. Flat Rate Envelope, Box A, etc.). This feature is not visible when viewing the rate browser within an order. It is much easier to view the package pricing options on one screen versus changing the package type within the order.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Combine orders that are not on the same page.

    We have pre-orders for two different products that customers bought both of. They are unfortunately a month or two apart and not able to be seen on the same page. Would love to be able to see all the orders that can be combined, not just the ones on the same page (max 500).

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. orders on hold

    Orders that are on hold status in ShipStation can still be packed/scanned and shipped, potentially allowing an order that should not be shipped to get shipped. Would be great to not allow an order that is on hold to get scanned (at scan to verify items stage) or at least receive a warning indicating that order is on hold.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. See estimated delivery dates for Order

    If you have lots of orders (more than 100 say), and you want to check that none will arrive after a specific date, there is no way to query or view the orders by estimated delivery date. It is a one-by-one manual process which not optimal.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Additional Views/Filtering for stores

    We have multiple users who looks after certain stores, the only way our users can see their stores is by selecting the view we have made. Currently we are limited to only 5 views that apply to all accounts but we need 8+.

    Having the ability to:
    - have more views than 5
    - set a view for each user rather than having it apply to all accounts
    - easier way to filter for more stores at once rather than scrolling through store list e.g. search bar on filter & way to save the search (see picture attached)

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. add a filter to shipments for batch numbers

    Adding a filter option to search for batch numbers so orders can be voided fast.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. sort shipments by new customers

    As a basic marketing function, shipstation users should have the ability to sort or identify orders placed by 'First Time Customers'. Every seller would appreciate the ability to see and properly market to a first time customer. Shipstation stores order history so this should be an easy fix. Please implement this extremely useful tool ASAP!

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Option for Notification and approval of auto corrected addresses

    When an order is imported and the auto correction of addresses is turned on there is no way to know if the address has been altered from the original or what the original address was.

    Generally this works well on domestic orders just adding the extra digits to the zip code, however occasionally on international addresses it can alter the street, town, region, and postal code to an invalid (showing validated) address.

    When we used Stamps.com for daily orders you could not proceed with orders unless all auto corrected addresses were verified. I see the benefits of using the auto…

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bring hotkeys (keyboard shortcuts) back for V3

    When Version 3 rolled out, ShipStation removed keyboard shortcuts. These were very handy and saved time. Please bring back the keyboard shortcuts.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. amazon total supply

    For FBA inventory you guys display the "Total Quantity" available in the Amazon fulfillment network on the ShipStation Order page for each product in the order, alongside a different "In stock" figure. I'm in the process of CREATING a shipment of inventory to Amazon, and I don't know how fast I'll finish it or whether I might even cancel it, and yet you guys are displaying the quantity in that shipment as Available. The "In Stock" figure is the only one that should display here because the "Total quantity" is meaningless for preparing orders, and confusing for me and my…

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. amazon total supply

    For FBA inventory you guys display the "Total Quantity" available in the Amazon fulfillment network on the ShipStation Order page for each product in the order, alongside a different "In stock" figure. I'm in the process of CREATING a shipment of inventory to Amazon, and I don't know how fast I'll finish it or whether I might even cancel it, and yet you guys are displaying the quantity in that shipment as Available. The "In Stock" figure is the only one that should display here because the "Total quantity" is meaningless for preparing orders, and confusing for me and my…

    0 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. use scan to verify with picklist, add barcode on pick list

    Would really love to be able to "scan to print" and "verify" a picklist. Would make it much easier to pick multiple order small orders at once and create warehouse efficiencies.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Negative search terms

    Can you create the feature of negative search terms like google has?

    for example" the search query bicycles -red will search for bicycles results and suppress any that have the word red in them.

    1 vote
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