I want to be able to either:

1. Use a filter FIRST and then apply other conditions as well in the automation rules

OR

1. Have an OR condition on the automation rule.

OR

1. Be able to cascade automation rules that way there can be a top level rule that then other rules can apply to if they match the same conditions.

The issue is that if there is a complex rule set that you need to apply to multiple other conditions, you have to re-create the complex rule set for ever scenario. This is very prohibitive.

Some users don't need to see the current and past orders created by other users. The option to assign the orders only works after the order is created so if a user creates an order he/she won't be able to see it until the admin assigns it to him/her so it doesn't make sense.

Some users need to see only the orders from a specific selling channel

Allow for marketplace and email notifications to be updated separately.

1. Marketplace could update once the label is created.


2. Customer notification/email is sent once the package hits the mail steam.

They are currently tied together. We ship Tues-Wed but start printing labels and prepping on Monday. Customers are notified on Monday and start asking questions when the create label option is used.

We tried the mail steam option and now the orders just stay processing in the marketplace and this causes confusion in the workflow.

It seems like this could be an easy fix and would be great to have.

Create a rule to where if the address in line 1 exceeds X number of characters, to move over to address line 2

If you upload a spreadsheet where the customers phone number has special characters, it successfully imports the orders, but the labels cannot be created because of the special characters in the phone field, you also cannot manually edit them. Any attempt to edit does nothing.

If you export a spread sheet, and then try to reimport it, ShipStation doesn't show most of the columns as they have a special character in them. So shipstation exports orders with unsupported characters.

Currently, the rate browser at the top within orders lists the USPS services with package options (i.e. Flat Rate Envelope, Box A, etc.). This feature is not visible when viewing the rate browser within an order. It is much easier to view the package pricing options on one screen versus changing the package type within the order.

We have pre-orders for two different products that customers bought both of. They are unfortunately a month or two apart and not able to be seen on the same page. Would love to be able to see all the orders that can be combined, not just the ones on the same page (max 500).

Orders that are on hold status in ShipStation can still be packed/scanned and shipped, potentially allowing an order that should not be shipped to get shipped. Would be great to not allow an order that is on hold to get scanned (at scan to verify items stage) or at least receive a warning indicating that order is on hold.

If you have lots of orders (more than 100 say), and you want to check that none will arrive after a specific date, there is no way to query or view the orders by estimated delivery date. It is a one-by-one manual process which not optimal.

We have multiple users who looks after certain stores, the only way our users can see their stores is by selecting the view we have made. Currently we are limited to only 5 views that apply to all accounts but we need 8+.

Having the ability to:
- have more views than 5
- set a view for each user rather than having it apply to all accounts
- easier way to filter for more stores at once rather than scrolling through store list e.g. search bar on filter & way to save the search (see picture attached)

Adding a filter option to search for batch numbers so orders can be voided fast.

As a basic marketing function, shipstation users should have the ability to sort or identify orders placed by 'First Time Customers'. Every seller would appreciate the ability to see and properly market to a first time customer. Shipstation stores order history so this should be an easy fix. Please implement this extremely useful tool ASAP!

When Version 3 rolled out, ShipStation removed keyboard shortcuts. These were very handy and saved time. Please bring back the keyboard shortcuts.

Would really love to be able to "scan to print" and "verify" a picklist. Would make it much easier to pick multiple order small orders at once and create warehouse efficiencies.

Can you create the feature of negative search terms like google has?

for example" the search query bicycles -red will search for bicycles results and suppress any that have the word red in them.