Increase features available when integrating with Visualsoft, in particular to be able to
-identify Gift Orders so customers can send direct to recipients
-pull through Item Options, crucial for any brand that offers multiple colours of an item, personalisation etc, as it is unwieldy and inefficient to work around otherwise
-generally bring in line with the features available via Etsy, NOTHS etc.

When Shipstation accesses Magento 2 store via API it often has empty user agent that triggers security software/firewall to block the request
Suggest to have user agent defined

Sort by cancelled order so can easily resolve human error if bulk orders are cancelled by mistake and can know how many need to be restored after checking activity log.

We have multiple warehouses.It would be great if our pick list starts from warehouse A in order A1-A2-A3,,,,A499 while preparing the orders.do the same thing more B1-B2-B3,,,, then,,B499 would be really cool,Unfortunately it starts with A103 or a different number instead of A1
You can easily see this when you look at the photo.

Hello, i would love to have the ability to add additional information to products on the sidebar of the orders tab, under "item(s) ordered", specifically the shipping warehouse location.

Please allow change of size from 8.5x11 to a 4x6 thermal print. Printing that large of paper is a waste for our company. We are unable to read off a thermal printer due to size and color.

Currently, I can sort the way labels and packing list print; by SKU, by Warehouse location, etc. I would like to have multiple options. For example, print labels and packing slips by order number (oldest first) and then print by Warehouse location, then by sku. I have labels and packing slips set to print by warehouse location which is a must for our operation but it would help to have packing lists and labels print by order number as well, especially when batch printing.

Currently, you can change your Shipping Account when creating postage in the situation you have two courier accounts. For example: we have 2 FedEx accounts and can switch between which one we want to use when creating initial shipping postage. However, when creating return postage we cannot choose which Shipping Account to purchase from of the 2 FedEx accounts we have. Our only option is to use the account which is set as the Primary option. We would love to have the ability to choose our accounts not just for the initial postage but also the return.

Need a setting under Display Options to configure this.

New E-Bay connection brings in "Item Options" rather than a description or title. These item options cannot be overridden by descriptions saved in Shipstation. This should be changed so we can customize e-bay product descriptions just like we can do for every other store.

We often have orders we want to fill on Fridays but that will ship on Monday. We do this so we are ahead for Mondays orders BUT also so the customer gets a notification that the order has been filled and will ship on Monday.

ShipSurance prevents this with their current 48hr policy. The result is that we have to hold these orders until Monday, not only making our workload higher but also delaying notification to the often impatient customers.

A 72hr grace period would fix this issue for companies that are not open on the weekends.

If you get this error "CancelIndicium called on an old transaction" on a shipment there is no way for the user to delete the shipment. Customer service says they do not a method currently to circumvent that issue in order to remove the shipment record.

Please fix!!!!

ShipStation currently offers the ability to provide standard "Ship from" locations.

Can you please add the same for "Ship to"?

I ship to the same addresses on a weekly basis and it would be great to automate that. Typing it in every time is onerous!

Thanks!
Alex

I have only 1 listing on facebook market place, and I already have some orders there, I hope shiptation will support facebook market place soon

Allow fulfillment via 2 marketplaces and a single amazon account.

Please go back to the prior drop down menu layout design for selection of shipping carrier, shipping method and other activities when creating a label.

The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to make selections. (It is NOT a browser issue. I've verified it occurs in all popular browsers)

Now, on an account with multiple shipping carriers and methods we scroll for days down the menu. C'mon ...

Honestly, who comes up with and approves ideas that make function less efficient?

When I am creating a label for unfulfilled orders, I want to see on the create a label section how many orders the customer has had. Shopify has this tool and I think shipstation should also display this information.

It's very easy to remove all items from a batch when attempting to do a bulk update. If the "remove" button was moved further down the list (maybe a user editable option to move it), that would be great.