Would be great if there was a way that ShipStation could notify us whenever a package is late. This way we know when USPS or UPS aren't within their guaranteed time window (i.e. UPS One-Day or USPS Express, etc) so we can request a refund from that carrier.

It would be great to hide zero quantity items on packing lists - for us, these would be backordered items, 'parent' items of a group (that come over from Quickbooks), or other such things. Right now I think we can only hide zero $ items, which doesn't work b/c sometimes we give away free items that we need to pick

We would like to see some other UK Carriers on. I believe TNT is in progress, but no date as yet.

We would like to see APC (a large and well established UK courier), and also DPD (very popular in the UK).

ShipTheory have something here, but not offering connection to all Cloud Inventory systems (we are with Dear Systems)

I would like to be able to use a hand scanner to upload tracking numbers into the manually entered area. This would eliminate the human error portion of updating those tracking numbers.

We work with Groupon Goods and ship on their account. They require the code fedexsp for orders shipped on their account (Fedex Smartpost). This is not an option on the UI. Can you add this in?

Would like to see an AVS like SmartyStreets integrated with ShipStation. We can't use your stamps.com AVS because it might change an address and we wouldn't know. That wouldn't work for us!

We would like an option to have Dimensions in the orders/shipment tab.

The Royal Mail integration is generally well done but we're still having to manually write custom declaration labels for non-EU shipments.

Having moved from a cheaper shipping platform that offered automated labels (exactly like UPS) this is a step backward.

Can we please have declaration labels for Royal Mail. The digital declaration is going to be required very soon by RM I believe so ShipStation may not be compliant.

Thanks

For non-US retailers. Only having a US/State based insight map is a tiny part of the story.

It's a big wide world out there. Can we please also have a world map for sales by country?

Hi,

We need to have the batch number (Awaiting Shipment) as a search criteria in the advanced search tab. It will help us to batch update the status of the orders.

Sometimes we have to cancel orders in bulk. So, if we can do it by uploading a file then it will save us a lot of time. Hopefully it will help other people too.

Thank you

I'd like to see two additional events added to webhooks: one for "Order Modified" and one for "Order Delivered".

Knowing when an order is modified in shipstation would be helpful for us to keep our systems synced without polling the API. Also, ShipStation knows when an order is delivered and we'd like to be able to hook into that event as well (again without polling the API).

I would love to be able to determine product counts through the API.
This allows me to do things like automatically order certain things as they run low on stock.

We have different manufacturers sending products to a single warehouse and it is very tedious to have a manual process around checking that the quantity that was received was the proper amount, and that we aren't running low on things like packing slips.

Should add a feature where we could scan the barcodes of the items we get in for inventory and scan them again when shipping to remove it from inventory. This would increase inventory management effectiveness.

It would be really nice to be able to connect ShipStation to Zendesk. Having all the order info in one place would be very helpful

Please make it possible to automatically sync inventory count from BigCommerce to ShipStation. This would keep inventory current instead of requiring us to manually increase the stock count when additional stock is purchased or a customer returns an item. As it stands, the only thing ShipStation does is reduce inventory from a stock amount that is manually put into ShipStation.