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  • Hot ideas
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  • My feedback
  1. Sort Shipping Label Printing by Last Name

    Make it possible to have shipping labels print in order of LAST NAME alphabetical A-Z? The only option available orders them by the first letter of the first name which is less ideal when organizing orders as first names tend to repeat more.

    Would love to have A-Z last name followed by any blank last name/single named customers.

    11 votes
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  2. Sort By Name On New Order/Return Search

    When you create a new order / return and search for a product, the default sort is alphabetical by SKU number. This makes it difficult to search for products as Product Name is more important. Is there anyway to introduce the ability to search by Product Name? Or, remove SKU from the New Order / Return list?

    Thank you!

    1 vote
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  3. OnTrac shipping option for amazon prime orders

    Amazon recently added OnTrac for Amazon Prime and Seller fulfilled Prime orders. Shipstaion currently has option for UPS, FEDEX and USPS for Amazon Prime shipping options but does NOT have OnTrac! Please add OnTrac as a shipping option!!!

    39 votes
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  4. Label size options for letter printing

    If you cannot print lables and packing slips to two printers inline, then can you give the option to use different labels instead of only 2 per page?

    3 votes
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  5. default phone number

    When there is no customer phone number provided, default to the store's phone number. Right now, when there is no phone number for a customer, the default for FedEx labels is 999-999-9999. This is not helpful should the Carrier need to contact us regarding the delivery of the order and we do not have a customer phone number to provide.

    3 votes
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  6. label format switching

    We should be able to switch between 4x6 and 8x11 with or without packing slip. It is such an important thing.

    1 vote
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  7. printing hotkeys

    Currently, when you try to print the full hotkey list under "Support resources" and then "Hotkeys", it provides all hotkeys, including the ones I created, which are listed as "Custom Shipping Presets".

    When I go to Print PDF, the "Custom Shipping Presets" are not included in the PDF. I would like to recommend that be included in the PDF or there is a way to have a one pager of all the Hotkeys created.

    1 vote
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  8. Chronological Pick List

    I would like my shipping team to pull and ship items in the order of which they are received.

    Please add the option "Order Items By: Age"

    Furthermore, it would be great if the pick listed printed in the exact order of the way you configure the awaiting shipments.

    1 vote
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  9. Control which fields are scanable in 'Barcode Search' function

    Control which fields are scannable in 'Barcode Search' function. e.g. if you don't want Item Codes to be scannable to create a label untick it.

    1 vote
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  10. Commercial Invoice currency default by store

    If I had it my way I would ask for the commercial invoice currency to be defaulted by store and manually switchable in the customs information section for each order. This way the correct details (including currency) are submitted to this shipper before the creation of any customs documents. And the shipper should have full control with the ability to default the currency based on the specific store or marketplace.

    1 vote
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  11. add orders to end of day form

    I would like to be able to see what orders are included in each end of day form. Sometimes I print an end of day form then pack more and end up with more than one end of day. I'd like to be able to print a manifest like you can do on batches but it would go along with the end of day form so i get the right orders with the right end of day form.

    1 vote
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  12. print batch according to order #

    I think it would be extremely beneficial to be able to print pick list for batches according to the order number. As of now, this is not an option for the pick list. This should be a very simple implementation.

    3 votes
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  13. Allow for NetStamps Integration

    For small packages where the standard 4x6 label won't fit, it'd be great to see a NetStamps solution offered here so people can still print postage without the label and affix to small packages.

    1 vote
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  14. Different Printers for Ups, USPS, and FedEx

    have a printer option in the Shipping Preset
    Ups and FedEx both give us a printer and labels with their logo to use so instead of having to switch the default printer if it was in my FedEx preset to use a certain printer would be nice

    2 votes
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  15. print labels on bottom of forms for label/packing slip combo forms

    Could we have the option to print the shipping label on the bottom of the packing slip/label forms?

    When the label comes out of the printer first, the pages are too top-heavy and fall off the catch tray. If the label were on the bottom, this wouldn't happen. Thanks!!

    3 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  16. Add Warehouse Location to Order Summary Report!

    Add Warehouse Location to Order Summary Report!

    This would make putting orders together so much easier. There is no easy link between the pick list and order summary.

    24 votes
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  17. Allow ShipStation Connect to run as a Windows Service

    I have ShipStation Connect installed on one PC in our office in order for all our other PCs to have access to a few printers. This works fine as long as my Windows user account is logged in (so ShipStation Connect starts up).

    However as soon as I log out, or if the computer must be rebooted and I'm not around to sign in to my account....ShipStation Connect never runs and nobody can access the printers.

    It should be possible to setup ShipStation Connect to run as a Windows Service instead, so that it starts with Windows, and not on…

    18 votes
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    Hey @Kris, thanks for bringing this up! You’re right about logging out of your Windows user will not allow ShipStation Connect to run. This is something we’re reviewing for the future. For now, we’d like to hear from others on this before moving forward.

  18. We need an end of day report for UPS that is scannable.

    We need an end of day report for UPS that is scannable. Having only the electronic transmission is keeping the customer from tracking packages as the distribution center doesn't always get the scans when the packages go through the site. Plus the electronic transmission doesn't capture when the packages leave our dock.

    13 votes
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  19. Custom field #1 should be available from the "order details" report under "Shipments"

    Exporting from the Shipments tab, we use the order details report for our accounting. The Quickbooks Connex integration has not worked for us, so we manually upload our orders every day.

    We use the order details report, which has "tracking #" and the item breakdown. But this order details report does NOT have custom field #1 available as a data point for export.

    The order details report under the "orders" tab does have Custom field #1, but it does not have Tracking # as a field for export.

    A key data point is missing from each report. It would be…

    3 votes
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  20. Customer Lifetime Order Count On Packing slip

    Having a the ability to add the customer's lifetime order count on a packing slip would be a great way for us. We could use that information to include sample products, gifts, coupon codes, or other special items. For example, if total order count is 10, we could add a special sample product or a thank you note.

    7 votes
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