i would like shipstation to be able to choose the cheapest shipping method for each order that comes in. currently, i use UPS & USPS and i have to manually select between the 2 services to see which one is cheaper. this process is very time consuming and needs to be done on an order by order basis. i would like shipstation to automatically upload the cheapest shipping method so i can print all the labels at once.

If we could text the phone number provided in the order their shipping information so they can continue to track their own package.

When I hand deliver or the customer picks up and I manually mark it as shipped, it requires me to select a carrier, so can you make a carrier in the drop-down that is "picked up" and does not request a tracking number to be put in and maybe make another carrier that is "hand-delivered" or "self-delivered" and also does not require a tracking number?

Hello,
Now the ability to add tax identifiers to orders has been implemented we need this action to be added to the automation rules because currently the only way to do this is manually on each order which will take too long.

Would love to be able to integrate Sendle (USA) as a carrier. It's available in Australia so hopefully this wouldn't be too difficult since you already have the option available in the Australia market. Really don't want to use another platform but the shipping options/pricing are great!

With USMCA replacing NAFTA, I would love to be able to print a certificate of origin while printing shipping labels. We do a lot of business with Canada and this would help us save our customers money and thus do more business.

Hey Team - Is there any eta on getting more functionality out of the Zapier integration?

The biggest area I feel is missing right now is just actions. If we could find and update: orders, customers and products through zapier actions I think there would be workarounds for a lot of the other requests that have been mentioned by other users. Is this in the pipeline or not something that you're working towards?

Who are my repeat customers. What is the percentage of my repeat sales to my total sales. some times we recognize a name or address (Bright red house next to park) but if you are processing a lot of orders for that day, you just do not pay attention because there is no time.

This would help gauge what products customers like/dislike. If we launch a new product, are people buying or not liking the product, if no repeat sales.

At this time with Shopify's new order editing feature, shipstation currently only supports adding line items to current orders.

We would like the feature to also support removal of items as well. Otherwise we have to split orders which is not efficient.

I am requesting ShipStation to be able to receive tracking numbers from Amazon when an order is updated to shipped by Amazon.

All of my global shipping is via UPS WorldWide Economy. Please support this class of service!!!

I have tried the ‘Create Another Shipment’ option in V3, however the problem is that it does not carry forward the item detail from the original shipment into the new shipment.

Therefore at the end of the month when I reconcile the inventory, it does not show that we in fact shipped 2pc of whatever item it was, it only records the original item shipment.

Please pass along my comments to the developers as this function is essential to our order processing, inventory management as well as our month end reporting.

Now with BREXIT, there's no way to use Shipsation to connect to Amazon Germany to ship orders. It used to go through Amazon UK. Please add Amazon Germany ASAP!

It's been live for a few months now, and still no support for Amazon NL marketplace. Please add.

We would like to see a Permission setting to restrict a user from creating Manual Orders.
Manual Orders is a powerful feature as anyone can ship anything anywhere without any restriction. Currently any users with Order Management can create Manual Orders. This creates a risk of shipper creating manual order with no restrictions.

Would be great if could add new courier/carriers such as Yodel DX and Tuffnells