Product Feedback & Fresh Ideas

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  1. Add Google Express / Google Shopping Actions Integration

    It would be nice to have Google Express / Shopping Actions integrated into Shipstation. I would like to see this happen anytime before the end of the year.

    27 votes
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  2. Automatically retry failed market place updates

    sometimes, marketplace notifications (and subsequent tracking emails to customers) fail (red cart icon) due to server unavailability for whatever reason.

    Can we get an option to try those every few hours for a set number of days like every 4 or 6 hours for 2 days?

    Our marketplace gets out of whack when there is a temporary glitch on a day we are shipping and we don't notice until several days after the customer received the package and the only way to update the marketplace is to retry the failed steps which then gives a shipping email long after the…

    5 votes
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  3. Being able to customize the name of each Custom Field would be incredibly helpful.

    When I import from a CSV, I'd love the opportunity to customize our Custom Fields (1-3) so that it's clear what they're being used for. We currently have to use a shared document with a key. And that's not as simple as just being able to have a column that clearly says what the data means.

    21 votes
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  4. Remember multi product packaging

    SS should remind you how you previously packaged a multi-product order. Whether it's a multiple of the same product or combination of products. What box or set of boxes did we use to complete this exact order of products before? Presets are nice to use for popular combinations but on an every day basis it's not intended for those rare orders. I'll bet many users would love to be reminded how they previously packaged the same multi-item order. WHAT A GREAT IDEA!

    9 votes
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  5. search by RMA

    It would be great to be able to search by RMA. The numbers are there, so it seems odd that there's no way to use them as a search criteria.

    1 vote
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  6. Shipping Costs as a % of Order Value

    As a check to ensure shipping costs are aligning with budgets, a simple formula like the below to ensure that shipping costs stay below X % of total order value.

    Shipping Cost Check = Carrier Rate / Total Order rate.

    1 vote
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  7. Royal Mail Account Barcode Unsorted

    Royal Mail offer discounted delivery prices for Account Barcode Unsorted mail, it would be beneficial to take advantage of this in ShipStation.

    3 votes
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  8. Have a confirmation on Dismiss all on alerts.

    When you push dismiss all it doesn't ask if you are sure. Doing so would prevent unwanted cleaning of the alerts. I use it to find orders to combine and sometimes I hit dismiss all on accident and it really throws a wrench in the process.

    1 vote
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  9. User Restriction Requiring Approval To Void a Shipment or Sending a Duplicate Order

    It would be very helpful to add these user restrictions or require approval to do so.

    Restrict a user from voiding shipments

    Restrict a user from sending a duplicate order

    1 vote
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  10. Products > Stand Alone Product Detail > Shipping > Check Box (Combine Packages)

    We mainly sell and ship boxes, when customer order more than one unit of same products or other products, shipstation combine weight of all products in one package, we like a setting in product where we can choose to not combine, so we can see multiple packages

    Products > Stand Alone Product Detail > Shipping > Combine Packages (Check Box, by default checked)

    1 vote
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  11. Bulk Import Carrier Information on Product Import csv

    Currently you can import the weight and dimensions of an item but not its carrier. The only way to change a product's carrier is by searching for the individual product in the product database and changing it's carrier one-by-one for every product. Specifying a carrier for all your products will take a lot of time.
    Using a csv product import for the carrier would save a lot of time which is valuable to us all.

    1 vote
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  12. Control which fields are scanable in 'Barcode Search' function

    Control which fields are scannable in 'Barcode Search' function. e.g. if you don't want Item Codes to be scannable to create a label untick it.

    1 vote
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  13. SHIP DATE

    Need a way to track actual ship date. Currently, ship date is entered when creating labels. This is fine but we also need a way to track actual ship date or date label gets scanned in by carrier.

    1 vote
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  14. Import Shipping Carrier Info from Weebly into Shipstation

    Currently from Weebly Store orders, we cannot import the Shipping Carrier Info into the Shipstation API for processing.

    3rd party fulfillment centers which work with the Shipstation only relies on the information they see on Shipstation. They have no way to understand what shipping carrier has been selected by customer on webstore.

    Can this feature be added in to source Shipping Carrier in the order info ?

    1 vote
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  15. Commercial Invoice currency default by store

    If I had it my way I would ask for the commercial invoice currency to be defaulted by store and manually switchable in the customs information section for each order. This way the correct details (including currency) are submitted to this shipper before the creation of any customs documents. And the shipper should have full control with the ability to default the currency based on the specific store or marketplace.

    1 vote
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  16. Request to set up recurring mail pick ups via ship station

    Currently ship station only allows to schedule a single pick up, but I would like to set up a recurring daily pick up.

    1 vote
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  17. CONFIRMATION SMS

    it will be a great idea if we were able to send shipment and delivery confirmation via text (SMS), not just emails. As you know some people still not used to emails, tthey dont use emails at all, but they can text, if we can only send shipping confirmation via SMS it will be great, i know there are other softwares that uses this, but i am surprised not to see it as one of your options.

    1 vote
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  18. multiple quantities on ipad

    We are struggling to ensure customers are getting multiple items when they order 2 or more of something as the quantity isn't highlighted like it is on PC. Can you please update the ipad mobile app so that when an item has multiple quantity it is highlighted in red like it is on the computer??? I will be extremely grateful if you can do this soon!

    1 vote
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  19. API - Product Update - Bulk Method

    Hi Guys,

    Would be cool if we will have a bulk method to update products via the API.
    We have around 500,000 SKUs to update, but are forced to send a single Product object every call.

    Not only that is a really slow process, we also overload the limits which effect order updates and tracking imports.

    The bulk method for Orders works like a charm, would love to see Products taking an array as well.

    3 votes
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  20. Can't use ShipStation because of one tiny option not available with Canada Post....frustrating

    To the ShipStation folks - I can't get anyone to hear this so hopefully you will look here.....I'd love to use your program but I need it to give an option of "Card for Pickup" with Canada Post ......all the other options are available when making a label except for this one; it's like it just got missed? I use this option all the time - seems like such a teeny tiny thing that got missed and it's preventing me from being able to use the program. Can someone please get back to me about whether this will be added…

    1 vote
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