In the Orders view, there are Columns options that don't appear as Filters options, and it would be helpful to have them available. One filtering option in particular that would be useful for me would be filtering orders by Ship Date. I'm sure there are a few other fields missing from the filters section that people would find helpful too.

Currently, I can get the information I need if I export the orders in excel and then sort by ship date and remove all of the excess info, but it'd be more efficient if I could isolate the data I need before exporting. I think this would add a lot of power to the filtering option.

Some of the tags that we use are for flagging certain orders to apply a hot key or special shipment configuration at the scan to print screen. We pick and pack multiple orders at once and then scan their packing slips at a later stage to print the shipping label. It would be beneficial to show the "tag" on this screen so we know which shipping configuration to add. We can't add shipping configurations prior in bulk because we do not yet have the weight of the fully packed order or type of package that will be used.

I hope this is possible! Thank you.

Adapt Shipstation implementation for Shopify in order to make sure its compatible with Post Purchase 1 Click Upsells and the OneClickUpsell OCU app for Shopify.

The latest Shopify Fulfillment API allows for fulfillment holds so post-purchase offers products can be smoothly added to orders: https://shopify.dev/changelog/post-purchase-fulfillment-holds
Currently, Shipstation orders are showing with 0 quantity when auto-fulfilled until the upsell funnel is complete (1 hour) or TY Page is reached.

Having this feature would allow Shopify store owners to use the apps together and increase Average Order Value seamlessly. Provide merchants with a significant increase if profitability that is lost without post-purchase upsells.

I would like to see the Ship Station Integration with Klaviyo be upgraded to include "Order Delivered" tracking.

As of now, the delivery information is not fed through to Klaviyo and it hinders our ability to set up email communications correctly.

Because of the ever-changing status of the pandemic, shipping and lead times are not consistent. This means that triggering flows and emails off of the existing "Order Shipped" event is not enough. Having "Order Delivered" would enable us to trigger these emails off of when the customer receives the package, avoiding confusion for them, and making our communication more streamlined.

Our In-Cart Delivery options for our store is only grabbing live rates for the weight and displaying it to the customer. We need the rate to calculate with the dimension of the product as well.

Customer would only pay, for example $25 for shipping according to the weight of the product, but when the label is created with the dimension of the box included, the label ends up being $35 and we lose $10 for one order. It also doesn't apply if the order is insured as carriers would only cover up to $100, any order over $100 would need to include insurance rate on top of shipping cost.

In-Cart Delivery Options, dimensions and insurance aren't currently able to be included within the rates sent to the customers, please implement it.

We have multiple users on SS and some users use the Verify All button when a barcode does not scan which can then lead to the user putting the wrong item in the box just because it "looks right"

We would like the ability to disable the Verify All button for certain users or for a pin prompt for a manager to check and confirm with an audit trail of who verified it.

It would be even better if when the wrong item is scanned the inventory page for that SKU pops up for the user so it can be maintained with the correct barcode, and then an auto email sent to relevant staff that the barcode has changed from X to Y so they can then update the stores.

We use a variety of shipping and freight options that are not available as carriers in shipstation. When we choose a shipping company outside of shipstation we will come back and manually mark the order as shipped. But when we go to select the carrier we are using, they are not available so we have to select "Other".

We should be able to create CARRIERS so we don't have to select "other" for every outside shipping company. Adding new carriers would make it easier to keep track of which carrier was used instead of relying on a tracking number and the carrier "other"

MANUALLY ADD UNIQUE CARRIERS

Hi there,

I need to apply my IOSS (EU) tax identifier to all shipments going to the EU. I have followed the directions on how to set this up in the new UI and I also have automations successfully in place so that all imported (or manually created) orders from EU countries are automatically assigned the IOSS Tax ID. I can successfully see that the Tax IDs are applied in orders that are Awaiting Shipment:

So far, so good!

My concern however is that once an order is processed, there's no way of seeing whether or not the Tax Identifier was actually applied to the order (and therefore the shipment data). It is essential that merchants have some way to check whether a given Tax ID was assigned to a shipment, since:

1) The international authorities may erroneously attempt to bill the customer for additional taxes. In which case we need to be able to find evidence that we did in fact apply the correct Tax ID to the shipment so we can dispute the claim of the authorities.

2) Merchants may occasionally forget to apply the Tax ID to orders, in which case the customer will receive a bill of valid tax charges. We need to be able to confirm that the order was in fact missing the Tax ID, so we can square this away and refund any tax charges that we billed to the customer.

I've attached a screenshot on what I think this should look like.

Thanks,
Robert