Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. 1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Need an option to make Scan to Verify mandatory.

    Need an option to make Scan to Verify mandatory.

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Hot keys not working

    My preset hot keys are not working. If I use the drop down menu for apply presets they work, but using the hot keys does nothing.

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Configurable default country

    When a shipment comes into ShipStation, if the address doesn't have a country, it is currently defaulted to the USA.
    Since our store and customers are all in the UK, this is not useful (and means that we can't use address validation)
    [NB: it seems that WooCommerce strips the country from the address when the customer is in the same country as the store, so this can happen quite a lot!]

    It would be nice to be able to configure the default country within ShipStation for ourselves.

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Select specific shipping dates

    I'd like to see an option to deselect certain dates for shipping ie, Saturday and Sunday or Public Holidays etc.

    We are currently only dispatching on 2 days of the week due to COVID and would like to be able to set the system to only allow shipments to be created for Monday and Thursday of each week (for example).

    It would be good to be able to set a "working week" and then add "exceptions" for days when no order dispatch will be available for whatever reason.

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Address check on PO box

    UPS ground and FedEx ground do not allow shipping to PO boxes. USPS services, SmartPost and SurePost are the only services allowed to ship to PO boxes.
    When purchasing a label for a PO Box, ShipStation shouldnt allow a purchase of label that is not with a qualifying address. Only allowed services should be shown as an option to purchase a label

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make clearer the UPS Surepost options are required at the bottom of the "UPS Settings" page

    It was very non-obvious about why the SurePost options weren't made available to us after we were entered our own UPS account information; however, we realized that the fields at the bottom of the page were actually required if we toggled the "Enable Consolidation Services" on.

    It would be really helpful to clarify that they were required because otherwise the options are just marked not allowed for this account when attempting to select those shipping services.

    3 votes
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. multi parcel international

    We regularly ship multiple parcels to Europe via ParcelForce yet it doesn't give us the option to add Multiple Parcels to one shipment for international orders. This would be SUCH a time saver if we can do this, I can't see why we can do this for domestic parcels and not international..

    6 votes
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Lock down carriers to specific stores

    Can we add a feature which lets a carrier be locked down to a specific store within ShipStation? For instance, one of our customers has their credit card linked to a specific carrier, and so that carrier should -only- ever be used when doing shipments for that company. Should it ever be selected accidentally when doing shipments for another company, that would be a bad situation.

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. automation rules

    be able to select multiple zones that may not be contiguous or multiple weights that may not be contiguous

    So if I want to choose zones 1-3, zone 5 and zone 7-8 I could put in something like 1-3;5;7-8 instead of doing each in its own rule - that way I have 1 rule to create instead of 3

    also be able to do the same thing soon shipping weights. greater than or equal to 1, greater than 4 but less than or equal to 7

    this way I could create one rule and automate them to ship a specific…

    3 votes
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. skypostal

    Please develop the integration with SKYPOSTAL a new international shipping provider

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. truncate customs declaration field for DHL eCommerce

    DHL Ecommerce only allows 50 characters in the customs declaration. It would save a huge amount of time if I could set the character limit of the declaration to match DHL eCommerces limit so that I wouldn't get an error every time my description went over 50 characters

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. UPS Worldwide Economy

    Can Shipstation please add UPS Worldwide Economy as an international shipping option? I spoke to our UPS rep and they are now offering UPS Worldwide Economy as a low cost option targeting ecommerce businesses. They offer international shipments in 5 - 12 days as a cost lower than USPS First Class Intl. Affordable international shipping is one of the biggest hurdles for online retailers.

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ship to Fed Ex Hold Locations

    Thanks for getting in touch with us,
    At this time, ShipStation does not currently support the Hold at Location option for FedEx, which I do apologise for if it causes any inconvenience.
    However, I do see how this feature could be helpful for a shipper's workflow. Please feel free to post on our feedback forum with this idea. The forum is checked often by our development team, and many of our current features were originally suggestions fro

    1 vote
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    1 comment  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. DIM to auto adjust package weight

    There needs to be a way to enter the DIM and have it auto adjust the package weight based on our DIM factor. Our packages sizes are all over the place and we cannot possibly add in every possible size we might run into. On world ship for UPS when you enter a DIM it adjusts to the new DIM weight so everything matches. Ship Station does not and if you don't take that step to override it, it does not match. UPS is charging a $14.50 fee if you are over 70% off on your dim per package. OUCH.…

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. It would be great if you made an agreement with all the carrier companies.

    I am currently using Parcelforce, but I do not have a Parcelforce account as a company. It would be great if you make a deal with all carrier companies in the same way. Thus, we do not have to open an account from all carrier companies.

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Additional Webhook Trigger - Voided Shipments

    We need an additional webhook trigger that fires when a shipment is voided. This generally results in an updated tracking number that never gets sent over after the initial send.

    3 votes
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Scan Preset Package IDs/Names instead of having to select to select them from a drop down list

    It would be helpful during shipping to be able to scan a box ID to fill in preset dimensions rather than selecting the box through a drop down list. To be a truly competitive shipping solution, you need to focus on speed of processing shipments. The best way to process shipments faster is to avoid having to use the keyboard/mouse when you should just be able to complete shipments with a scanner. Please consider adding this enhancement to create a shipping process where most orders can be shipped using only the scanner to fill in package details.

    1 vote
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    0 comments  ·  Shipment Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Automatically lowest shipping cost chosen

    That would be a create idea if the system will automatically pick the lowest shipping cost for the shipment after you configure shipping weight and dimensions both from main order screen and scan screen
    Thank you

    4 votes
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  20. please add a box for shipping products with lithium batteries inside the product like on ups.com

    sometimes we ship small keychain products with 1 single lithium battery stored inside each product, please add a box to check-mark when shipping products with lithium batteries contained inside. thank you

    3 votes
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