Product Feedback & Fresh Ideas

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  1. API doesn't return time in transit

    The API doesn't return any time in transit estimates. The web application does. But the API does not. Seems like you have the data....you just don't share the data.

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  2. Ability to enter a carrier name in others

    Our company work with Seko as carrier but this is not listed in your listed of carriers, I understand can be tough to add every single new carrier to the list or the list can be too long, is there a way on other carrier, display a box/field where you can add the name of the carriers so we can input that information along as the tracking number, so our customer can know whats the name of the carrier they have to expect to receive their merchandise from?

    Please reply to my email at : ana.hernandez@icuracao.com
    Thank You.

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  3. trackin

    Hello team

    there is only 2 notifications for shipping and delivery , is it possible to create more events like for exceptions or force majeure or delyaed because of missorting , so customer get notification once an exception happen ? Canada Post actually have this type of notifications beside shipping and delivery , they would also send a notifications of exception , sometimes , an address verification required so customer would call in and correct or add a detail that help carrier to fulfill.

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  4. need estimated deliveries for UPS shipments

    USPS and FED EX all mention what the estimated delivery time is(be it 2/3/4 days) for their shipments, however, the UPS Ground shipments are blank, they don't show travel time before(or after purchase). Shopify and Shippo both reveal this info on their sites, but Shipstation does not. We are constantly shipping out fresh cakes for particular days and without the estimated shipping time, i can't officially tell travel time with UPS Ground, which leads to late deliveries. Again, this IS already happening with Shippo and Shopify and it's already happening on Shipstation with FED EX Ground and USPS Priority, but…

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