Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Enable Amazon multi-item, multi-package shipment

    ShipStation does not support multi-item shipments on the Amazon connection. We have an order for 4 blenders on seller fulfilled prime, and we now have to log into Seller Central to ship because ShipStation does not support this.

    Umm...please fix.

    19 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.
    If you know any other users that are interested please send them here!

  2. integration for Couriers Please in Australia

    Please add an integration for Couriers Please in Australia.

    19 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. UK Carrier - APC Overnight

    I see this has been requested before as it is a major carrier in the UK but that thread was closed.

    I require APC Overnight integration before I am able to commit to ShipStation

    19 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Filter "Hidden" Line-Item Properties from [Item Options] (ShipStation)

    Line-items properties in Shopify typically represent item options, such as special instructions (e.g., the text for an inscription). These are automatically imported to ShipStation as part of the line-item's [Item Options] field, which can optionally displayed on Packing Slip Templates.

    Sometimes, however, these are used for internal communications between e.g. Shopify apps. To support this, Shopify themes have a built-in convention where line-item properties prefixed with an underscore (e.g., _internalOption) are hidden from the customer:

    https://help.shopify.com/themes/customization/products/get-customization-information-for-products#hide-line-item-properties

    Unfortunately, while these will be hidden on Shopify, they will be displayed on packing slips as part of the [Item Options] property (alongside valid…

    18 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Integrate with Drupal Commerce

    We're using Drupal Commerce and, not surprisingly, would love SS and DC to play nice together.

    18 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hello!

    Thank you so much for voting on this feature and helping us continue to improve ShipStation. We are currently reviewing an integration with Drupal Commerce and will be sure to update you once we have made a final decision.

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Drupal Commerce and expressing your interest in an integration to help expedite this process.

    Thanks again,
    ShipStation

  6. International Shipping Carrier Integration - Aramex

    It would be great if you can add more international carriers that we can use. Aramex is really cost efficient! Please add them into the integration list

    18 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Support for USPS Global Express Guaranteed (GXG)

    Would it be possible to add support for the USPS Global Express Guaranteed (GXG) shipping option?Details:https://www.usps.com/ship/gxg.htmI don't see it mentioned on Express1's site, by Endicia supports it:http://www.dymoendicia.com/tools-resources/harrys-hints/global-express-guaranteedSometimes we have orders that ship in boxes too large for USPS Priority & Express, but GXG allows the larger sizes. (ex: 24"x15"x24" to Australia)UPS supports that size, but the rates are significantly higher then USPS GXG.Thank You,Rich

    18 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We will need to review our USPS provider partners supported services and determine if it is possible to enable this service within ShipStation. We’ll let you know once we have an update!

    Thanks again,
    ShipStation

  8. ChitChats + ShipStation

    Please add ChitChats to the list of carries in the "mark as shipped" options to have a direct link to their tracking page in ShipStation confirmation emails.

    https://chitchats.com/tracking/*tracking number

    A full integration would be wonderful in the future, but this would be a good start for Canadian stores using their fulfillment service.

    Thank you!

    17 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. Ability to download tracking information of orders fulfilled by FBA

    In the reports tab, you can only export orders which are shipped via a carrier. If you use a fulfillment provider (like FBA) then you cannot download/export those orders. I think this is a bug. When I reported it as a bug, support team asked me to request as a new feature

    17 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! You can export your FBA/Shipwire fulfillment information by going to Shipments > Fulfillments > Export.

    However, we will discuss adding these shipments to the Shipped Orders report on the Insights tab. At this time, that report is reserved for shipments made within ShipStation. We’ll let you know once we have an update!

    Thanks again!
    ShipStation

  10. etsy ship by date

    Etsy Ship By date should import into ShipStation.

    Many Etsy users sell home made products that need specific ship by dates as they need to be hand made after the order is placed.

    This Ship By date can change dependent on the amount of products a user orders and is ever changing. With it not being static, It would be greatly beneficial to import the Ship By from your Etsy connection.

    17 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Disable Shopify note_attributes

    I would prefer that Shopify provide us the ability to choose to enable or disable the mapping of Shopify’s note_attributes field to Customer Notes. This field usually contains custom order data as json markeup based on Shopify's documentation. This field data is not always desired to be brought over for shipping purposes as it mask real buyers’ notes on the orders especially in the list view. Due to the format of the data, it’s not really friendly anyway.

    This is really a bigger issue that I have noted here at the posting below. The note_ attributes field mapping is under-managed…

    17 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. Puerto Rico Rate to State error

    I receive multiple orders from Puerto Rico everyday

    Each time I have to manually change the state to PR from Puerto Rico or i get a rate to state error

    Shipstation should be able to change it to PR automatically

    17 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Adding Chitchats to your list of carriers please

    ChitChats is a new shipping platform available in Canada. It allows us to ship products around the world for a fraction of the price of normal carriers. They are expanding at a rapid rate and I only foresee us using them more in the future. We want to be able to track our ChitChat shipments via ShipStation so we can keep customers updated on their order tracking. Please consider adding them to your carriers!

    17 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Prevent duplicate eBay orders from importing through Shopify

    Shipstation already has a store setting for Volusion stores that prevents eBay orders from importing through Volusion. We need the same for Shopify.

    We sell on Shopify and on eBay. I have both sales channels added to Shipstation. Recently, Shopify has added an eBay integration. We have mapped a few products so their inventories are shared, and the items can be sold on both marketplaces with shared inventory. Shipstation now brings in two orders for ever order placed for these mapped items, one from Shopify and one from eBay.

    We're hand managing each order for now, but this invites errors.…

    17 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. Shopify Timeline - New Internal note system - needs to be integrated.

    Shopify used to use (notes) and information from that section shows up in ShipStations (Notes from Buyer ) Section. Shopify implemented new way to leave notes and it is called (TIMELINE) notes left in that section do not appear in shipsattion and creates internal communication problems.

    it would be ideal if the TIMELINE notes would up in ShipStation's Internal Notes Section since they serve the same purpose.

    thank you

    17 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. API - List Orders using Customer ID or Email

    I don't understand why ShipStation's API is so limited in its functionality. I am limited to Customer Name, Item Keyword or Country Code when searching for orders or shipments. Customer ID or Email Address is common sense to find specific customer orders or shipments.

    16 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. FedEX Dangerous goods shipping for expidited air shipments

    We ship FedEx ground primarily but in the winter months would like the option to do expedited air shipments even though our product is a dangerous good in the air. Plus DG paperwork is cumbersome while also requiring the upmost accuracy. With similar templates to what is already provided that could greatly streamline our process and allow us to do more with shipstation.

    16 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hello!

    Thank you so much for voting on this feature and helping us continue to improve ShipStation. We are currently reviewing the option to support Dangerous Goods via FedEx and will be sure to update you once we have made a final decision. Please note that our integrated FedEx reseller, FirstMile, does currently support this functionality given their relationship with FedEx. I recommend contacting them for more information.

    Thanks again,
    ShipStation

  18. Canada Post Lettermail/Over-sized Lettermail options

    Would be awesome to get a lettermail/ oversized lettermail option incorporated through Canada post instead of having to hand print labels and or buy individual stamps

    16 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. amazon transparency

    Amazon has recently introduced their "Transparency" to better track inventory and to ensure its authenticity. We carry dozens of transparency enabled products which for merchant fulfilled orders require us to scan and upload transparency codes to Amazon that are scanned off the product. Currently this upload process is manual. We'd like for ShipStation to add a feature through the Amazon API that allows a scanned transparency code to be uploaded to the order and transmitted to Amazon when tracking information is transmitted.

    More on Amazon's Transparency program here: https://sellercentral.amazon.com/gp/help/202008510

    15 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. Integrate DHL Global Mail for Australian Customers, PLEASE.

    Integrate DHL Global Mail for Australian Customers, PLEASE. You'd be one of the first here to do this.

    15 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  • Don't see your idea?

Feedback and Knowledge Base