Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Hey! I was hoping that you would consider adding 'Faire' as a selling channel.

    Faire.com has been growing like crazy & on-boarding sellers in huge amounts since November '18. They've existed much longer (originally known as Indigo Faire I believe) but have grown a lot lately and it seems like most small businesses / makers who wholesale their product are now using it. Would be great to streamline these orders in vs adding them manually. Thank you!

    25 votes
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  2. Allow delivery to UPS Access Points

    http://compass.ups.com/new-ups-access-point-locations/

    Allow delivery to UPS Access Points. According to UPS, this requries a different kind of label, and the cost is a little different - somewhere between ground to a commercial address and ground to a residential address.

    24 votes
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    Thanks for your comments and feedback everyone!
    As updating/adding features to an integration typically requires cooperation from both parties, we recommend reaching out to UPS and expressing your interest in adding this feature to ShipStation to help expedite this process.
    Additionally, any further comments for how often UPS Access Points are being used outside of ShipStation on a daily/weekly basis would be very helpful!

  3. Solid Commerce Integration

    Solid Commerce is an inventory management tool similar to Channel Adviser. It helps to list your inventory to the various marketplaces such as eBay, Amazon, Rakuten, Newegg, Sears, and your personal website in one shot. It also stores all of your inventory in one central location so you can have you full quantity on every site instead of dividing inventory up between multiple marketplaces which can result in lost sales. Solid Commerce does also bring in all orders from the various sites so this integration would be great because then tracking numbers and shipping data can be updated on the…

    24 votes
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    Thanks for bringing this up! We’ll keep this in mind but would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Solid Commerce and expressing your interest in an integration to help expedite this process.

  4. Improve Walmart Integration

    The walmart integration does not set values for email, customer ID, or payment method. While those fields are not necessary to ship the order, we pull all shipments out of shipstation via the API to import into our financial system of record (Netsuite).

    If no customer ID is provided by walmart, use the internal shipstation customer ID so it's not null.

    If no payment method is supplied by walmart, hardcode something like 'walmart'.

    Email address would be nice to ask walmart to provide. Ebay and Amazon provide it.

    thanks

    23 votes
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  5. USPS Hold for Pickup option for shipments

    Hold for Pickup is a USPS special service that delivers a package to a USPS facility where it can be picked up by a specified recipient. When the package arrives at the pickup location, the USPS will send an email to the recipient to notify them that the package is available for pickup. To obtain the package, the recipient must present a valid ID matching the recipient information on the shipping label.

    In version 10.0 and higher, Stamps.com Software supports Hold for Pickup.

    https://stamps.custhelp.com/app/answers/detail/a_id/1882/~/usps-hold-for-pickup

    I'd like to do that in shipstation

    23 votes
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  6. Make Multi-Box Shipment Information Visible in API

    As I understand it the information available in the ShipStation API does not distinguish between single-box and multi-box shipments. We need visibility in the API as to (1) how many boxes are in a shipment, (2) what products are in what box, and (3) the tracking number of each box. This information is essential for generating an EDI 856 (advance ship notice) document.

    23 votes
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  7. Please integrate with Shipped By NewEgg fulfillment

    I use Shipped By NewEgg for quote some packages and it would be nice, if I could use it with the same streamlined easiness as Amazon FBA.

    23 votes
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    Hello,

    Thanks for bringing this up! We’ll keep this in mind, but would like to see more interest from other ShipStation users before we pursue a partnership. If you know any other users that are interested please send them here!

    Thank you,

    ShipStation

  8. 23 votes
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  9. White label tracking page

    We'd like the ability to use tracking.ourdomain.com as the tracking URL and remove the ShipStation branding. This could be a premium add-on for a few extra dollars a month.

    22 votes
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  10. Do you wish you could send shipping cost back to ChannelAdvisor or mark orders as partially shipped?

    It's possible! ChannelAdvisor now allows via it's API the ability to update line items as shipped instead of the whole order (as ShipStation currently does). Through this mysterious magic of API, they can also send the Shipping Cost, Shipping Tax Cost, and Insurance Cost to ChannelAdvisor. Just image what you could do with all that data! Oh the reports you could run. I bet you're saying to yourself "Wow, that sounds wonderful. How can I help make this happen?"...All you need to do is upvote this post so that ShipStation sees the err of their deprecated API ways.

    22 votes
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    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! We will review options for the adding this functionality to our current integration. We’ll let you know once we have an update!

    Thanks again,
    ShipStation

  11. As a bio ethanol fireplace seller, we often need to mark FedEx fuel shipments as "ORM-D". Would love to see support for this.

    As a bio ethanol fireplace seller, we often need to mark FedEx fuel shipments as "ORM-D". Would love to see support for this, even though I doubt there's a lot of folks who need it. For us it means having to create a manual label via FedEx which on it's own wouldn't be terrible if orders only contained fuel, but when orders contain multiple items and only one shipment box is fuel, it gets cumbersome. Thank you! -Salvage Design

    22 votes
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    Hi, everyone! Here’s an update:

    We recently added the ability for you to mark your FirstMile DHL Global Mail shipments as “Dangerous Goods” under “Other Shipping Options” where you’ll be able to select “ORM-D” or other types of goods.

    If you’d like for us to add it for any other carriers, please let us hear you in the comments section of this forum! Another piece of information that will help is how often you’re shipping these goods.

  12. Importing orders from QuickBooks Online

    For many businesses Quickbooks Online is the only place where the invoices (orders) are created. It would be great if ShipStation could import the invoices or sales receipts from QBO, and then push the tracking numbers back to QBO when the shipping label has been created.

    21 votes
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  13. Third party billing option for Purolator

    It would be great to have a third party billing option for Purolator

    21 votes
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  14. Please update current integrations with UPS, FedEx, and DHL to support SED/EEI filing

    Hi,
    We use ShipStation domestically only. ShipStation doesn't have the ability to ship international orders when the individual commodity's are worth more than $2500.00 without additional customs documents.
    When we signed up for ShipStation we were under the impression that everything was handled through ShipStation until we were contacted by the carriers seeking customs documents. Please add support for EEI filing through the carriers to fix this. For international shipments we have been forced to ship through the individual carriers, fixing this issue would bring a lot more business to ShipStation.

    There is a demand for this! Who has time…

    21 votes
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  15. quickbooks desktop sync

    Quickbooks Desktop versions... we have a large inventory of skus and quickbooks online is not versatile enough for us. we need an integration for desktop versions.

    Specifically, (and nearly every provider is missing this) we need to be able to map income accounts depending on how they were paid for in order to accurately account for where our funds are and how they move. for example:

    we have 3 channels, amazon, ebay and 3dcart.

    Amazon orders should map to our Amazon "Bank Account"
    Ebay orders should map to our PayPal "Bank Account"
    3Dcart (and this is the hard one) orders…

    20 votes
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  16. Enable Amazon Shipping for All Seller-Fulfilled Orders (Not just Prime)

    Amazon has recently updated their feedback guidelines which will allow sellers to have negative feedback removed for late shipments due to carrier error IF the postage is purchased through Amazon.

    I see that Seller-Fulfilled Prime orders can have an Amazon shipping option added for an additional per-piece fee. Having this option for seller-fulfilled orders, too, would be a huge benefit--and motivate sellers to keep using Shipstation rather than purchasing postage directly from Amazon.

    20 votes
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  17. Add 'Package Delivered' As A Zapier.com Trigger

    I'm using the shipstation + zapier integrations and I love them!

    I'm getting to the point in my business where I'd like to use 'delivery confirmations' as a trigger inside of zapier, so that I can automatically text my customers (like the big box companies do) when it's officially at their front door.

    What would it take to set 'delivery confirmation' up as a trigger inside of zapier?

    Thanks so much,
    Chais

    20 votes
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  18. Integration with the new Microsoft Business Central

    Microsoft is taking what they have marketed for years and putting it on the cloud for small businesses. April 2nd they are launching Microsoft Business Central, basically a cloud ERP. I would love to see a integration with this new product and what should be very popular.

    19 votes
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  19. direct delivery

    I would like to see the implementation of the "Direct Delivery" option for UPS packages, which restricts delivery only to the address we ship to and doesn't allow recipients to re-direct the delivery of packages.

    This is essential for fraud protection.

    19 votes
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  20. SellerCloud

    Please add integration with https://www.sellercloud.com/

    19 votes
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