Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Automated Shipping Price Comparison Between Multiple Carriers

    Automated Rule for comparing 2 or more shipping options and choosing least expensive.

    We ship using FedEx, UPS, and USPS.
    It would save us a huge amount of time and money each year if each order would automatically pick the cheapest shipping option between selected carriers.

    For example:
    1. Order # 1234567 for a "blue widget" gets imported into SS with dimensions 8" X 6" X 4" and weighs 11lbs

    1. Automated Rule checks price for FedEx Home Delivery, UPS Ground, and USPS Priority mail Package.

    2. FedEx: $12, UPS $12.50, USPS $11.50

    3. Order # 1234567 automatically gets assigned to USPS Priority…

    40 votes
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  2. Pull in UPC From Selling Channel

    We track everything in our shop by UPC. Since our Amazon SKU's do not have the UPC in them it would be great if you could pull in the UPC from Amazon orders so that we have easy access to the UPC when preparing shipments.

    40 votes
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  3. UK Courier Integrations, Yodel and DX

    We would love to use Shipstation if it integrated with our couriers, or integrated with a third party who could help with more courier integrations.

    We use UK Mail, Yodel and DX.

    39 votes
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  4. Facebook Shop integration

    Facebook made some updates on their shop. Our company is starting to take this platform more serious. I wanted to know if shipstation can start working on a Facebook shop integration

    39 votes
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  5. Netparcel.com shipping integration to save on parcel shipments

    NetParcel shipping integration with ShipStation to save everyone on shipping costs with all the couriers instead of having to negotiate rates directly with couriers. This has changed the game for our business for shipping parcels, especially to the USA and I still use it, it is a pain having it not integrated. I hope others get on board with this and vote!

    37 votes
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  6. ups worldwide economy

    All of my global shipping is via UPS WorldWide Economy. Please support this class of service!!!

    37 votes
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  7. Include Loomis Express as a new Carrier

    It would be nice to include Canadian Carriers such as Loomis Express for finding rates

    36 votes
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  8. DHL eCommerce - Canada Integration

    Would love to see DHL eCommerce comply with Shipstation for shipments from Canada. It currently complies with USA but not yet available for Canadian Shipstation customers. We are located in Toronto and are eager to start shipping with DHL eCommerce as they offer incredible resources, but without Shipstation integration it isn't feasible.
    Can we get this implemented?

    35 votes
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    Thank you for bringing this up, @Nicholas and thank you for adding your votes and comments @everyone!! We’ll keep this in mind and would like to see more interest from other users before we pursue this partnership.

    If you know or meet other users who are also interested in this, please send them here!

  9. Import Amazon.ca FBA CA (Canada) orders. [like we can now with Amazon.com FBA (USA)]

    Hello, for Amazon.com there is an option for:

    "Import FBA Orders
    These orders will be visible in “Insights” and either “Pending Fulfillment” or “Shipped” based on their status. Note: FBA orders will count towards your plan volume."

    When will this ability be available for Amazon.CA ?

    35 votes
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  10. Zapier Triggers and Actions

    Hey Team - Is there any eta on getting more functionality out of the Zapier integration?

    The biggest area I feel is missing right now is just actions. If we could find and update: orders, customers and products through zapier actions I think there would be workarounds for a lot of the other requests that have been mentioned by other users. Is this in the pipeline or not something that you're working towards?

    35 votes
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  11. Integration with VendorNet for drop shipping retail relationships.

    Some of our pending retail relationships use VendorNet and we would like to keep all shipping within ShipStation, so an integration with VendorNet would be great.

    33 votes
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    Hello,

    Thanks for bringing this up! We’ll keep this in mind, but would like to see more interest from other ShipStation users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to VendorNet and expressing your interest in an integration to help expedite this process.

    Thank you,

    ShipStation

  12. Poshmark added to Shipstation.

    Are there any plans on adding Poshmark? I know they generate their own labels but, Shipstation would help in tracking the orders after the labels are printed. Maybe import the labels and mark them as shipped when printed. It would be nice to have all of our channels together.

    Thank you
    Paul

    32 votes
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    Thanks for bringing this up! We’ll keep this in mind but would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Poshmark and expressing your interest in an integration to help expedite this process.

  13. Shopify to Shipstation Additional Details

    Have Shopify's "Additional Details" and "Notes" sections import to different ShipStation fields! They are currently importing to 1 field in Shipstation, "Customer Order Notes".

    Currently, if an order in Shopify has any information stored in the "Additional Details" column of an order, that information is imported into Shipstation in the "customer Order Notes" Field. This is the same field that the Shopify "Notes" section imports to. Shopify businesses commonly use the Shopify "Notes" section for gift messages. So, when all this info is imported, you get a gift message + any data from the "Additional Details" column funneling all together…

    32 votes
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  14. Please update current integrations with UPS, FedEx, and DHL to support SED/EEI filing

    Hi,
    We use ShipStation domestically only. ShipStation doesn't have the ability to ship international orders when the individual commodity's are worth more than $2500.00 without additional customs documents.
    When we signed up for ShipStation we were under the impression that everything was handled through ShipStation until we were contacted by the carriers seeking customs documents. Please add support for EEI filing through the carriers to fix this. For international shipments we have been forced to ship through the individual carriers, fixing this issue would bring a lot more business to ShipStation.

    There is a demand for this! Who has time…

    31 votes
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  15. UK Carrier - APC Overnight

    I see this has been requested before as it is a major carrier in the UK but that thread was closed.

    I require APC Overnight integration before I am able to commit to ShipStation

    31 votes
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  16. Allow delivery to UPS Access Points

    http://compass.ups.com/new-ups-access-point-locations/

    Allow delivery to UPS Access Points. According to UPS, this requries a different kind of label, and the cost is a little different - somewhere between ground to a commercial address and ground to a residential address.

    31 votes
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    Thanks for your comments and feedback everyone!
    As updating/adding features to an integration typically requires cooperation from both parties, we recommend reaching out to UPS and expressing your interest in adding this feature to ShipStation to help expedite this process.
    Additionally, any further comments for how often UPS Access Points are being used outside of ShipStation on a daily/weekly basis would be very helpful!

  17. Pricefalls integration

    Anyone else want to see Shipstation integrated with Pricefalls?

    30 votes
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    Hello!

    Thank you so much for voting on this feature and helping us continue to improve ShipStation. We are currently reviewing an integration with Pricefalls and will be sure to update you once we have made a final decision.

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Pricefalls and expressing your interest in an integration to help expedite this process.

    Thanks again,
    ShipStation

  18. SED citation on Label and customizable commercial invoice

    We have been employing shipstation as our primary shipping software domestically. We would also like to incorporate shipstation as our primary shipping software for "BULK INTERNATIONAL" Shipments.

    Currently shipstaton does not offer the ability to add the SED/EEI filed to the label that is generated. To ship internationally the label must have an AES Citation. Shipstation does not cover EEI,

    Most shipping software such as shiprush and shipwire already incoporate these features and they should be easy to implement.

    In addition to the AES citation we would like an editable platform for commercial invoice generation. Currently Trade documents are generated…

    29 votes
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    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! We will need to review the API documentation with our carriers to determine if this is possible with our current integrations. As of now, we send all shipping parameters to a carrier, they generate the labels/manifests/customs declarations/etc in real time, send it back to us, then we allow you to easily print them in our software.

    We will be sure to let you know once we have an update!

    Thanks again,
    ShipStation

  19. Canada Post Lettermail/Over-sized Lettermail options

    Would be awesome to get a lettermail/ oversized lettermail option incorporated through Canada post instead of having to hand print labels and or buy individual stamps

    29 votes
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  20. Port out ord number into FBA Amazon instead of their cumbersome order ID

    I'd like to see my cart's order number ported into FBA Amazon, to maintain consistence and make tracking easier, when there is a delivery problem.

    As of now, the order number is not ported, so Amazon assigns a unique order ID that is very long and cumbersome.

    If shipworks ports our order numbers into FBA Amazon, we can trace them when necessary very easily.

    29 votes
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    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We will review the FBA API and determine if this is possible given our current infrastructure. We’ll let you know once we have an update!

    Thanks again!
    ShipStation

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