Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Import Amazon.ca FBA CA (Canada) orders. [like we can now with Amazon.com FBA (USA)]

    Hello, for Amazon.com there is an option for:

    "Import FBA Orders
    These orders will be visible in “Insights” and either “Pending Fulfillment” or “Shipped” based on their status. Note: FBA orders will count towards your plan volume."

    When will this ability be available for Amazon.CA ?

    34 votes
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  2. Add the Hold At FedEx Location service to Shipstation

    Would like to see the "Hold at FedEx Location" added to the shipping options in ShipStation for FedEx.

    We offer this as an option to our customers so they do not have to worry about items being stolen or "misplaced" while they are away from home.
    It also allows us to ship Via Ground which saves us money on shipping cost.

    34 votes
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    Thanks for your comments and feedback everyone! We are still reviewing this idea.

    As updating/adding features to an integration typically requires cooperation from both parties, we recommend reaching out to FedEx and expressing your interest in adding this feature to ShipStation to help expedite this process.

  3. deliverr

    Deliverr is the Walmart's 2Day shipping program. In order to be competitive with Amazon they are now offering the same shipping times.

    Having this integrated with Shipstation would help make for a smooth transition to faster shipping option for Walmart.

    34 votes
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  4. Fastway

    Please add an integration for Fastway Couriers in Australia

    33 votes
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    Thanks for bringing this up! We’ll keep this in mind, but would like to see more interest from other ShipStation users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Fastway and expressing your interest in an integration to help expedite this process.

  5. Integration with VendorNet for drop shipping retail relationships.

    Some of our pending retail relationships use VendorNet and we would like to keep all shipping within ShipStation, so an integration with VendorNet would be great.

    32 votes
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    Hello,

    Thanks for bringing this up! We’ll keep this in mind, but would like to see more interest from other ShipStation users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to VendorNet and expressing your interest in an integration to help expedite this process.

    Thank you,

    ShipStation

  6. Support Square POS transactions

    We have a ShipStation account and use Shopify for eCommerce and we also have a retail location using Square POS. We often get customers that want to buy in store and have product shipped. Is there a way to integrate Square POS with ShipStation? All I've seen is that ShipStation only integrates with Square web sales and we don't use their web platform.

    31 votes
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    Thanks for bringing this up! We’ll keep this in mind and would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Square and expressing your interest in an integration to help expedite this process.

  7. Pricefalls integration

    Anyone else want to see Shipstation integrated with Pricefalls?

    30 votes
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    Hello!

    Thank you so much for voting on this feature and helping us continue to improve ShipStation. We are currently reviewing an integration with Pricefalls and will be sure to update you once we have made a final decision.

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Pricefalls and expressing your interest in an integration to help expedite this process.

    Thanks again,
    ShipStation

  8. API - Make Custom Package types available via API

    Allow custom package types, setup in SHIPPING > PACKAGES > Your Packaging, to be passed via the API. We import shipment data via API to Tableau reporting server. Having NULL values under package type makes it tough to report on volume for specific package types.

    30 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this new feature. If you know any other users that are interested please send them here!

  9. Port out ord number into FBA Amazon instead of their cumbersome order ID

    I'd like to see my cart's order number ported into FBA Amazon, to maintain consistence and make tracking easier, when there is a delivery problem.As of now, the order number is not ported, so Amazon assigns a unique order ID that is very long and cumbersome.If shipworks ports our order numbers into FBA Amazon, we can trace them when necessary very easily.

    29 votes
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    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We will review the FBA API and determine if this is possible given our current infrastructure. We’ll let you know once we have an update!

    Thanks again!
    ShipStation

  10. SED citation on Label and customizable commercial invoice

    We have been employing shipstation as our primary shipping software domestically. We would also like to incorporate shipstation as our primary shipping software for "BULK INTERNATIONAL" Shipments. Currently shipstaton does not offer the ability to add the SED/EEI filed to the label that is generated. To ship internationally the label must have an AES Citation. Shipstation does not cover EEI,Most shipping software such as shiprush and shipwire already incoporate these features and they should be easy to implement.In addition to the AES citation we would like an editable platform for commercial invoice generation. Currently Trade documents are generated with the…

    29 votes
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    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! We will need to review the API documentation with our carriers to determine if this is possible with our current integrations. As of now, we send all shipping parameters to a carrier, they generate the labels/manifests/customs declarations/etc in real time, send it back to us, then we allow you to easily print them in our software.

    We will be sure to let you know once we have an update!

    Thanks again,
    ShipStation

  11. Automated Shipping Price Comparison Between Multiple Carriers

    Automated Rule for comparing 2 or more shipping options and choosing least expensive.

    We ship using FedEx, UPS, and USPS.
    It would save us a huge amount of time and money each year if each order would automatically pick the cheapest shipping option between selected carriers.

    For example:
    1. Order # 1234567 for a "blue widget" gets imported into SS with dimensions 8" X 6" X 4" and weighs 11lbs


    1. Automated Rule checks price for FedEx Home Delivery, UPS Ground, and USPS Priority mail Package.


    2. FedEx: $12, UPS $12.50, USPS $11.50


    3. Order # 1234567 automatically gets assigned to USPS Priority…

    28 votes
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  12. Support UPS NRI Accounts

    Please add the ability to ship with UPS NRI accounts.

    28 votes
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  13. Sync Etsy Private Notes with Shipstation Internal Notes

    We often need to make notes regarding an Etsy order. It would be nice if the private notes section of the Etsy order was automatically synced with the Internal Notes section in Shipstation.

    Since all communication with the customers is done on Etsy, when a small changes or note is needed we then need to log into shipstation and add it in Internal notes. It would be much quicker if we could simply add once on the page we are already on and let it sync over to SS.

    27 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this new feature. If you know any other users that are interested please send them here!

  14. Add UPS SurePost to rate calculator

    UPS SurePost does not show in the rate calculator when trying to determine the cheapest method for Free Shipping.

    Can we get all UPS and FedEx US Postal Delivery shipping methods (i.e. UPS SurePost & Fedex SmartPost) to show in the calculator?

    26 votes
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  15. Royal Mail Customs Declarations

    The Royal Mail integration is generally well done but we're still having to manually write custom declaration labels for non-EU shipments.

    Having moved from a cheaper shipping platform that offered automated labels (exactly like UPS) this is a step backward.

    Can we please have declaration labels for Royal Mail. The digital declaration is going to be required very soon by RM I believe so ShipStation may not be compliant.

    Thanks

    26 votes
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  16. Amazon Japan

    We would like to see Amazon Japan added to the list of available marketplaces.

    25 votes
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    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We do have a “beta” integration with Amazon Japan. You can get added to the beta by contacting our support team and requesting access. You’ll need to follow these instructions and provide them with the correct information though:

    Go to http://developer.amazonservices.jp, click Sign up for MWS, and log in with your Amazon Seller credentials.
    Select the “I want to give a developer access…” option, and enter:
    Developer Name: ShipStation
    Developer Account No: 6817-6310-0763
    Follow the prompts, then copy the Seller ID and MWS Auth Token into your email to support.

    They should be able to enable this store on your account for you.

    Please note! Most US carriers do not support foreign characters on the labels. This means you’ll need to translate the recipient information before a label can be created.

    You can reach out…

  17. Allow delivery to UPS Access Points

    http://compass.ups.com/new-ups-access-point-locations/

    Allow delivery to UPS Access Points. According to UPS, this requries a different kind of label, and the cost is a little different - somewhere between ground to a commercial address and ground to a residential address.

    24 votes
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    Thanks for your comments and feedback everyone!
    As updating/adding features to an integration typically requires cooperation from both parties, we recommend reaching out to UPS and expressing your interest in adding this feature to ShipStation to help expedite this process.
    Additionally, any further comments for how often UPS Access Points are being used outside of ShipStation on a daily/weekly basis would be very helpful!

  18. Solid Commerce Integration

    Solid Commerce is an inventory management tool similar to Channel Adviser. It helps to list your inventory to the various marketplaces such as eBay, Amazon, Rakuten, Newegg, Sears, and your personal website in one shot. It also stores all of your inventory in one central location so you can have you full quantity on every site instead of dividing inventory up between multiple marketplaces which can result in lost sales. Solid Commerce does also bring in all orders from the various sites so this integration would be great because then tracking numbers and shipping data can be updated on the…

    24 votes
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    Thanks for bringing this up! We’ll keep this in mind but would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Solid Commerce and expressing your interest in an integration to help expedite this process.

  19. USPS Hold for Pickup option for shipments

    Hold for Pickup is a USPS special service that delivers a package to a USPS facility where it can be picked up by a specified recipient. When the package arrives at the pickup location, the USPS will send an email to the recipient to notify them that the package is available for pickup. To obtain the package, the recipient must present a valid ID matching the recipient information on the shipping label.

    In version 10.0 and higher, Stamps.com Software supports Hold for Pickup.

    https://stamps.custhelp.com/app/answers/detail/a_id/1882/~/usps-hold-for-pickup

    I'd like to do that in shipstation

    23 votes
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  20. Make Multi-Box Shipment Information Visible in API

    As I understand it the information available in the ShipStation API does not distinguish between single-box and multi-box shipments. We need visibility in the API as to (1) how many boxes are in a shipment, (2) what products are in what box, and (3) the tracking number of each box. This information is essential for generating an EDI 856 (advance ship notice) document.

    23 votes
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