Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Add the Hold At FedEx Location service to Shipstation

    Would like to see the "Hold at FedEx Location" added to the shipping options in ShipStation for FedEx.

    We offer this as an option to our customers so they do not have to worry about items being stolen or "misplaced" while they are away from home.
    It also allows us to ship Via Ground which saves us money on shipping cost.

    36 votes
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    Thanks for your comments and feedback everyone! We are still reviewing this idea.

    As updating/adding features to an integration typically requires cooperation from both parties, we recommend reaching out to FedEx and expressing your interest in adding this feature to ShipStation to help expedite this process.

  2. deliverr

    Deliverr is the Walmart's 2Day shipping program. In order to be competitive with Amazon they are now offering the same shipping times.

    Having this integrated with Shipstation would help make for a smooth transition to faster shipping option for Walmart.

    36 votes
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  3. TNT Express Shipping Provider for International

    I have TNT Express Account for International shipping.It is reliable and fast service for International. It has guaranteed delivered on time. they have two service for International, 1. Economy Express 2. Express.Express is delivered within 1 week. and Economy Express Delivered within 2 week. The Maximum charge for per pound in all over the world is $45.00 with Express Service. The Economy Express will charge $35.00 Maximum all over the world.

    36 votes
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    Hello!

    Thank you so much for voting on this feature and helping us continue to improve ShipStation. We are currently reviewing an integration with TNT and will be sure to update you once we have made a final decision.

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to TNT and expressing your interest in an integration to help expedite this process.

    Thanks again,
    ShipStation

  4. Import Amazon.ca FBA CA (Canada) orders. [like we can now with Amazon.com FBA (USA)]

    Hello, for Amazon.com there is an option for:

    "Import FBA Orders
    These orders will be visible in “Insights” and either “Pending Fulfillment” or “Shipped” based on their status. Note: FBA orders will count towards your plan volume."

    When will this ability be available for Amazon.CA ?

    35 votes
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  5. DHL eCommerce - Canada Integration

    Would love to see DHL eCommerce comply with Shipstation for shipments from Canada. It currently complies with USA but not yet available for Canadian Shipstation customers. We are located in Toronto and are eager to start shipping with DHL eCommerce as they offer incredible resources, but without Shipstation integration it isn't feasible.
    Can we get this implemented?

    35 votes
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    Thank you for bringing this up, @Nicholas and thank you for adding your votes and comments @everyone!! We’ll keep this in mind and would like to see more interest from other users before we pursue this partnership.

    If you know or meet other users who are also interested in this, please send them here!

  6. Support Square POS transactions

    We have a ShipStation account and use Shopify for eCommerce and we also have a retail location using Square POS. We often get customers that want to buy in store and have product shipped. Is there a way to integrate Square POS with ShipStation? All I've seen is that ShipStation only integrates with Square web sales and we don't use their web platform.

    34 votes
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    Thanks for bringing this up! We’ll keep this in mind and would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Square and expressing your interest in an integration to help expedite this process.

  7. Fastway

    Please add an integration for Fastway Couriers in Australia

    33 votes
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    Thanks for bringing this up! We’ll keep this in mind, but would like to see more interest from other ShipStation users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Fastway and expressing your interest in an integration to help expedite this process.

  8. Integration with VendorNet for drop shipping retail relationships.

    Some of our pending retail relationships use VendorNet and we would like to keep all shipping within ShipStation, so an integration with VendorNet would be great.

    32 votes
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    Hello,

    Thanks for bringing this up! We’ll keep this in mind, but would like to see more interest from other ShipStation users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to VendorNet and expressing your interest in an integration to help expedite this process.

    Thank you,

    ShipStation

  9. Sync Etsy Private Notes with Shipstation Internal Notes

    We often need to make notes regarding an Etsy order. It would be nice if the private notes section of the Etsy order was automatically synced with the Internal Notes section in Shipstation.

    Since all communication with the customers is done on Etsy, when a small changes or note is needed we then need to log into shipstation and add it in Internal notes. It would be much quicker if we could simply add once on the page we are already on and let it sync over to SS.

    31 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this new feature. If you know any other users that are interested please send them here!

  10. Pricefalls integration

    Anyone else want to see Shipstation integrated with Pricefalls?

    30 votes
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    Hello!

    Thank you so much for voting on this feature and helping us continue to improve ShipStation. We are currently reviewing an integration with Pricefalls and will be sure to update you once we have made a final decision.

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Pricefalls and expressing your interest in an integration to help expedite this process.

    Thanks again,
    ShipStation

  11. Port out ord number into FBA Amazon instead of their cumbersome order ID

    I'd like to see my cart's order number ported into FBA Amazon, to maintain consistence and make tracking easier, when there is a delivery problem.As of now, the order number is not ported, so Amazon assigns a unique order ID that is very long and cumbersome.If shipworks ports our order numbers into FBA Amazon, we can trace them when necessary very easily.

    29 votes
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    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We will review the FBA API and determine if this is possible given our current infrastructure. We’ll let you know once we have an update!

    Thanks again!
    ShipStation

  12. Royal Mail Customs Declarations

    The Royal Mail integration is generally well done but we're still having to manually write custom declaration labels for non-EU shipments.

    Having moved from a cheaper shipping platform that offered automated labels (exactly like UPS) this is a step backward.

    Can we please have declaration labels for Royal Mail. The digital declaration is going to be required very soon by RM I believe so ShipStation may not be compliant.

    Thanks

    29 votes
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  13. SED citation on Label and customizable commercial invoice

    We have been employing shipstation as our primary shipping software domestically. We would also like to incorporate shipstation as our primary shipping software for "BULK INTERNATIONAL" Shipments. Currently shipstaton does not offer the ability to add the SED/EEI filed to the label that is generated. To ship internationally the label must have an AES Citation. Shipstation does not cover EEI,Most shipping software such as shiprush and shipwire already incoporate these features and they should be easy to implement.In addition to the AES citation we would like an editable platform for commercial invoice generation. Currently Trade documents are generated with the…

    29 votes
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    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! We will need to review the API documentation with our carriers to determine if this is possible with our current integrations. As of now, we send all shipping parameters to a carrier, they generate the labels/manifests/customs declarations/etc in real time, send it back to us, then we allow you to easily print them in our software.

    We will be sure to let you know once we have an update!

    Thanks again,
    ShipStation

  14. Amazon Japan

    We would like to see Amazon Japan added to the list of available marketplaces.

    29 votes
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    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We do have a “beta” integration with Amazon Japan. You can get added to the beta by contacting our support team and requesting access. You’ll need to follow these instructions and provide them with the correct information though:

    Go to http://developer.amazonservices.jp, click Sign up for MWS, and log in with your Amazon Seller credentials.
    Select the “I want to give a developer access…” option, and enter:
    Developer Name: ShipStation
    Developer Account No: 6817-6310-0763
    Follow the prompts, then copy the Seller ID and MWS Auth Token into your email to support.

    They should be able to enable this store on your account for you.

    Please note! Most US carriers do not support foreign characters on the labels. This means you’ll need to translate the recipient information before a label can be created.

    You can reach out…

  15. Automated Shipping Price Comparison Between Multiple Carriers

    Automated Rule for comparing 2 or more shipping options and choosing least expensive.

    We ship using FedEx, UPS, and USPS.
    It would save us a huge amount of time and money each year if each order would automatically pick the cheapest shipping option between selected carriers.

    For example:
    1. Order # 1234567 for a "blue widget" gets imported into SS with dimensions 8" X 6" X 4" and weighs 11lbs


    1. Automated Rule checks price for FedEx Home Delivery, UPS Ground, and USPS Priority mail Package.


    2. FedEx: $12, UPS $12.50, USPS $11.50


    3. Order # 1234567 automatically gets assigned to USPS Priority…

    28 votes
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  16. Support UPS NRI Accounts

    Please add the ability to ship with UPS NRI accounts.

    28 votes
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  17. Include Loomis Express as a new Carrier

    It would be nice to include Canadian Carriers such as Loomis Express for finding rates

    26 votes
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  18. add images to Walmart orders

    ADD IMAGES TO WALMART ORDERS.

    All the other Selling Channels have this... Kind of a no-brainer, dontcha think?????

    25 votes
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  19. Royal Mail Tracking

    Could we get royal mail tracking within shipstation? As far as I am aware there is a RM tracking API which allows pulling this information without going to the RM tracking page. Royal mail also offers delivery tracking for the 24 and 48 service which does not require signature. It would be great to have tracking information for these parcels too or at least the parcel number populated in the tracking field. Currently we have to take this from the label manually.

    25 votes
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  20. Add customs broker capability

    We sometimes have customers in Canada (when shipping through Fedex) who have their own brokers for customs clearance. It would be nice if we could add this information to their shipping information.

    25 votes
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