Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. We'd like to use FedEx Economy Freight in US

    We only have access to 1/2/3/ Day and Overnight.

    1 vote
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  2. calendar holidays

    Allow a pop up notification if we schedule a ship date that is on a holiday. Load all the yearly shipping holidays for USPS, FedEx, UPS. If we select a future date that has as shipping holiday, a pop up note saying it is a USPS holiday for example would help us to then select a different date for shipping.

    1 vote
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  3. INGRAMSPARK

    Integrate Ingramspark please.

    1 vote
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  4. Increase UPS Carrier Declared Value on insurance.

    UPS limits their declared value (via API) to only $500- this is absurd. Please ask UPS to raise this to a much higher amount. We sometimes ship multiple box orders that have a value of up to or over $20,000. Due to this we have to go outside of ShipStation, which adds too much complication and defeats the purpose of even using the software.

    1 vote
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  5. 1 vote
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  6. Back-end Order Links Should Exist for Rakuten

    You already support hot-linking the store-specific order number to the back-end of the marketplace for Amazon and ebay. Possibly others. Rakuten should have this benefit too. There is a reliable URL prefix that just needs the order number appended to it to construct a link. Attached is an example of one of the few places you may see a link.

    The order number prefix would be https://rmsportal.rakuten.com/orders/details/view/

    I'm not even sure I should burn my votes on this, as the idea is not new in general, you just haven't completed it when possible on the marketplaces you officially support. What…

    0 votes
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  7. Royal Mail Account Barcode Unsorted

    Royal Mail offer discounted delivery prices for Account Barcode Unsorted mail, it would be beneficial to take advantage of this in ShipStation.

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  8. Order Field values passed to Action fields in Automation Rules

    When creating an automation rule for orders, it would be nice if there was a way to pass order contents on into action fields. Example: A criteria matched order has Custom Feilds populated with 3rd party shipping account credentials. The values of those custom fields then can be variably used as the shipping account number and zip code on the "charge 3rd party shipping" action.

    0 votes
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  9. Tracking support for LSO, DICOM, & UDS

    Please add tracking support for the following 2 carriers.

    LSO - https://www.lso.com

    Dicom - http://east.dicom.com/

    UDS - https://www.uniteddeliveryservice.com

    There may be some other carriers we use sometimes but if you don't support them, when we select "Other" in the drop down, you should give us the ability to add the tracking link manually.

    Thanks.

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