Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Request to set up recurring mail pick ups via ship station

    Currently ship station only allows to schedule a single pick up, but I would like to set up a recurring daily pick up.

    1 vote
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  2. Need notification if sync fails

    Our store connects to SquareSpace and our shipping is supposed to be fully automated. We don't find out if a sync fails unless we log on to ShipStation (which we don't want to have to do daily). Please send out a notification if the syncing fails for more a couple of hours so that we can troubleshoot it immediately (and not 5 days later when we realize our products didn't reach our customers yet).

    1 vote
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  3. Support Square Modifiers in Transactions

    Somewhat surprisingly Shipstation does not support syncing square modifiers (a fairly important part of a sales transaction) which means that a user has to log into square and look at every order before shipping.

    1 vote
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  4. Zpecommerce

    ZpeCommerce is an up and coming eCommerce channel in the UK with a very strong offering vs. WordPress, Wix, Weebly, etc.

    After comparing and trialling WordPress and Weebly, I chose ZpeCommerce because it is so easy to create a professional looking online store. It has most everything integrated, at a v. competitive price and I am almost up and running in a very short space of time.

    What it doesn't have is what ShipStation offers, and I do believe that it would be worth adding ZpeCommerce as a selling channel, especially as it is very likely to attract more attention…

    1 vote
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  5. order number on eBay AU

    Recently eBay Australia have changed their order number format from ##### to ###-####-#####. And shipstation doesn't seem to pick that up.
    Does anyone have experienced this issue?
    Different order numbers in eBay and in shipstation would make it difficult for some users to operate their businesses. Shipstations doesn't seem to have immediate resolution to it.
    Anyone got fix for this?

    1 vote
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  6. 1 vote
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  7. flexi delivery

    Hi,

    Would be nice to have the option to use Canada Post's flexi delivery service that allows you to ship directly to a post office upon demand of a customer.

    I will not be able to use ShipStation unless you offer thatservice.

    https://www.canadapost.ca/web/en/pages/fd/default.page?murl|pdn|nr|1702

    Quite surprised this is not alreday integrated to ShipStation...
    Thank you,

    Alexis

    1 vote
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  8. WePay or Custom Made Integration

    I have a store on CustomMade.com Payments are gathered through WePay. Is there any possibilities of either Custom Made or WePay becoming a selling chanel easy to import? Thank you

    1 vote
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  9. additional handling

    We sell 5 gallon plastic pails and ship Via UPS without boxing the pails. UPS requires the "Additional Handling" box to be checked off for these shipments however we are unable to do so when processing batches. PLEASE adjust the software to simply allow us to add "additional handling" onto every order in the batch. Otherwise we'll need to process 1500 orders one by one! Unfortunately we will have to switch to shipworks if this cannot be done. Please consider this feature!

    1 vote
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  10. Please add a "Store/Selling Channel" column to the Shipments > Returns interface

    This will allow billing for servicing RMA's 10x easier.

    1 vote
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  11. Squarespace Mailing List

    Squarespace just started this service as an alternative to Mail Chimp, it's cheaper so I'm giving it a try.
    Would love to see ship station provide a way to link this up as they do with Mail Chimp.

    1 vote
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  12. Etsy Discount Codes are Importing into Shipstation as a Blank Sku

    Why is the discount code in Etsy being imported into Shipstation as a Sku'd item with a quantity attached, versus what it is an order discount? This is causing issues with our inventory systems as the discount information is incorrect. after speaking with one of your representatives I understand that Etsy is not providing the amount as a coupon/discount information correctly to Shipstation, however with Etsy now fully promoting Discount Codes as per their recent CEO change and media appearances it would be lovely if this information could be relayed accurately from Etsy to Shipstation.

    1 vote
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  13. Make autoupdate time configurable

    As I am striving to provide customers with the faster shipping possible using FBA expedited shipping, need to submit the order as soon as i have received it from Ebay. Right now there is a great delay 4 - 6 hr between automatic updates which makes me miss my promised shipping date. Will need to orders to be auto-updated at least hourly.

    1 vote
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  14. Addition of Shipsurance to the UK accounts

    Shipsurance Is available to the US and Canada . But as a seller selling to the US and back , this service is important. Also I sell vintage or second hand items . The value of this is different to new items . It if it sells for £400 , it’s worth £400 anywhere . Hence in insurance you want that back and Shipsurance offers that . This applies to antiques , art , clothes , jewellery etc . It’s a big market on the selling internet .

    1 vote
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  15. Enable Labeling of Payment Type

    I would like to be able to mark a payment type, by channel, as opposed to Other. An example would be: Amazon Payments for Amazon, Shopify Payments for Shopify, etc.. To have the option to flag this would help remove steps on the closing of the transaction and API calls.

    1 vote
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  17. Include OrderStatus in shipnotify XML

    <shipnotify> does not seem to support updating OrderStatus. When an order is cancelled or put on-hold, it would be very handy for the shipnotify XML to include OrderStatus.

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  18. Turkey

    I recently received an exciting opportunity to start selling on Amazon-Turkey but sadly Shipstation does not currently support this marketplace.

    To take advantage of Turkish FBA, one would need to setup an entity in Turkey. Even my Amazon global seller rep recommended I do MFN.

    1 vote
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  19. Don't let customers select shipping options that aren't available on the back end

    If I only have FedEx ground as a shipping option on the back end international customers shouldn't be able to choose FedEx as that won't work for them.

    1 vote
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  20. Use drop point option for Sendle in Australia

    Currently the only Shipstation Sendle option is pickup. Would love to add the Sendle drop-point option.

    1 vote
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