Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. "commercial invoice"

    Customs 2014: Combine all requests for fixes (actually government requirements) to Customs forms (both Commercial Invoices and the 3 possible Certificate of Origins) so that they are completely system generated within ShipStation.currently there are about a dozen different requests to all focused on the incomplete customs forms generated out of SS. if you cant API to our existing complete and customs compliant forms from FedEx or UPS, please allow us a template to merge out SS shipping info onto.for any export orders over $2600, the failure of SS to go out to census.gov to get and print the required Electronic…

    74 votes
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    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! We need to determine if this is possible through the carrier API. We do not actually generate any of the Commercial Invoices or Customs Forms. We send the shipment information to the carrier, then they generate the form in realtime and send it back to ShipStation so you can easily manage/print it. We will let you know once we have an update.

    Thanks again for your request,
    ShipStation

  2. Amazon Buy Shipping API - For Same Day Delivery

    Amazon has just launched a program in majoar metro areas called Same-Day Delivery in conjunction with their new shipping settings and regionalized guaranteed delivery dates.They require that we use Dynamex as the messenger service for same day delivery and they have an API called Buy Shipping API that will allow third parties like ShipStation to display the often very competitive rates and full selection of carriers that are visible to merchants in Amazon Seller Central. The rates for same day delivery purchased through Amazon are so cheap (flat $7 for NYC metro deliveries, for example) that I expect this will…

    72 votes
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    Hey everyone,

    We are in the early stages of an integration with the Amazon Buy Shipping API! However, there are some limitations/restrictions for using this service in ShipStation.

    At this time, the Amazon Buy Shipping API is only available for sellers using the “MFN Prime” service offered by Amazon. “MFN Prime” refers to orders that are listed as “Prime” on Amazon, but shipped directly by a seller. Historically, only orders that were fulfilled by Amazon (FBA) were eligible for “Prime” status. Orders not listed as “Prime” are not eligible for the Amazon Buy Shipping API in ShipStation.

    If you would like to learn more about this service, and if you’re eligible to have the Amazon Buy Shipping API enabled on your ShipStation account, please contact your Account Manager or email Support@ShipStation.com

    Thanks!
    ShipStation

  3. Send a delivery confirmation SMS to customer

    Amazon is the leader in this area. They send an SMS when the order has shipped (first mail stream activity), when there is an issue, and when the package has been delivered. This is such a basic requirement today, that I find it very surprising that ShipStation doesn't have this capability. You can't be a world class operation, without this capability. Please add it ASAP.While you build your own SMS gateway, you can utilize WOMBAT to integrate to Twillio and make this capability available in less than a day. Charge your customer 2 to 3 cents per text message which…

    69 votes
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    Thanks for bringing this up! We’ll keep this in mind but would like to see more interest from other users before we pursue a partnership.

    If you know any other users that are interested please send them here!

  4. Allow Cart Attributes to be Mapped to CustomFields (Shopify)

    Allow specific Shopify Cart Attributes to be mapped to ShipStation's CustomFields. This would need to be based on the key of the Shopify Cart Attribute. For instance, the Cart Attribute with the key of "date" might be mapped to "CustomField1".

    Cart attributes are Shopify's primary extensibility point for individual orders, allowing app, theme, and shop developers to add custom properties to an order:

    https://help.shopify.com/themes/customization/cart/get-more-information-with-cart-attributes

    CustomFields (e.g., CustomField1) are the analogous concept in ShipStation:

    https://help.shipstation.com/hc/en-us/articles/205928478-ShipStation-Custom-Store-Development-Guide#4a

    ShipStation currently imports Shopify Cart Attributes as part of the [Notes From Buyer] field. ShipStation, however, does not allow Shopify Cart Attributes to be mapped to…

    66 votes
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  5. A partnership with lightspeed

    check out lightspeedretail.com, it is a complete POS for retail brick and mortar and webstore, does the inventory, enables you to check inventory from anywhere you can get a wifi connection! Works off a laptop, iPad and iPhone, good for trade shows, etc etc, a shipping interface would be PERFECT!

    63 votes
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    Thanks for bringing this up! We’ll keep this in mind but would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

  6. DHL eCommerce SmartMail Parcel Expedited Max

    This shipping option is a game changer for expedited domestic shipping. Guaranteed 2-3 business day delivery broken down by the ounce at under 1 pound. Only problem? ShipStation / Endica won't integrate this one shipping method, forcing us to use a CSV batch upload process that's ridiculous to get the job done.

    Bottom line? I'm still using CSV because the savings are worth it. Integrate the shipping method already and be done with it.

    62 votes
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  7. Combine/Split order using ShipStation's API

    Combine/Split order using ShipStation's API

    59 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this new feature. If you know any other users that are interested please send them here!

  8. Add Klaviyo Integration

    Add Klaviyo as a supported integration like you have done for Mailchimp.

    58 votes
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  9. Add U-PIC (UPIC) insurance

    Please add U-PIC insurance (u-pic.com) since it is cheaper than ShipSurance and hassle free to file a claim.

    56 votes
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    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We will review an integration with U-PIC and let you know once we have an update.

    In the meantime, you can always select “Other” as the insurance provider in ShipStation, then add the insurance to the package outside of ShipStation.

    Thanks again!
    ShipStation

  10. Laser Ship carrier integration

    I would like a new carrier for the Southeast regional. I've heard Laser Ship is great but I'm open to anyone with great rates that's doing same day & next day shipping.

    49 votes
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  11. Delivery Time API

    The ShipStation API has a "Get Rates" endpoint that allows a consumer to retrieve rates for carrier shipping services, much like the Rate Calculator in the web interface (except the API requires you to specify the carrier).

    In the response, the call returns the following fields:
    - serviceName (FedEx First Overnight)
    - serviceCode (fedexfirstovernight)
    - shipmentCost (87.8)
    - otherCost (2.63)

    In the web interface, it also returns Package (which I'm not too concerned about) and Delivery Time ("7 days," "3 days," etc).

    It would help me tremendously to have the API report the Delivery Time for each rate…

    47 votes
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  12. Auto-Schedule FedEx Pickup

    It would be really nice if, when you ship using FedEx, you could have an option to automatically schedule a FedEx pickup without having to go to their website separately and request a pickup.

    45 votes
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  13. HazMat service with my already in place contract from UPS

    I ship smokeless powder which qualifies as Hazmat, a feature I need. Please, as we are Mac based, UPS seems to have no plans for an Apple version of World Ship and Hazmat has to be computer generated.

    44 votes
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    @James, thanks for checking in on this one. We’re still interested in this idea and we don’t have a timeline on it. This is something that will need further investigation from our end as well as working with UPS to be able to further integrate Hazardous Material support.

  14. Integrate with Allin1Ship

    I have been using Allin1Ship for some time now and I love their service, however, they do not have a direct integration with Shipstation, this, therefore, doesn't allow me to have access to pricing or any additional benefits an integration would provide.

    They told me they have direct integrations with other platforms and can go to them but I love ShipStation and don't want to leave.

    Now, they are trying to integrate with Shipstation for all of their customers but ShipStation has to approve them first.

    As a customer of both, I would really like to see this partnership happen…

    43 votes
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  15. gunbroker

    Add an Intergration for gunbroker.com (basically ebay for hunting / shooting accessories)

    GunBroker.com is the world's largest online auction site for firearms and hunting/shooting accessories.

    41 votes
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    Thanks for bringing this up! We currently don’t have any updates or ETA on this integration.

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to GunBroker and expressing your interest in an integration to help expedite this process.

  16. Delivered Flag in API

    Add a field in the response for get shipment and get order to indicate if the shipment has been delivered.

    37 votes
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  17. mercari (the selling app) store

    I ship lots of packages to buyers on Mercari. Would love to be able to use ShipStation for printing my labels.

    36 votes
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  18. TNT Express Shipping Provider for International

    I have TNT Express Account for International shipping.It is reliable and fast service for International. It has guaranteed delivered on time. they have two service for International, 1. Economy Express 2. Express.Express is delivered within 1 week. and Economy Express Delivered within 2 week. The Maximum charge for per pound in all over the world is $45.00 with Express Service. The Economy Express will charge $35.00 Maximum all over the world.

    36 votes
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    Hello!

    Thank you so much for voting on this feature and helping us continue to improve ShipStation. We are currently reviewing an integration with TNT and will be sure to update you once we have made a final decision.

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to TNT and expressing your interest in an integration to help expedite this process.

    Thanks again,
    ShipStation

  19. DHL eCommerce - Canada Integration

    Would love to see DHL eCommerce comply with Shipstation for shipments from Canada. It currently complies with USA but not yet available for Canadian Shipstation customers. We are located in Toronto and are eager to start shipping with DHL eCommerce as they offer incredible resources, but without Shipstation integration it isn't feasible.
    Can we get this implemented?

    35 votes
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    Thank you for bringing this up, @Nicholas and thank you for adding your votes and comments @everyone!! We’ll keep this in mind and would like to see more interest from other users before we pursue this partnership.

    If you know or meet other users who are also interested in this, please send them here!

  20. Adding different LTL freight carriers to this shipping options

    Having the ability to select LTL freight carrier such AAA Cooper, Averitt Express, YRC, Old Dominion to the shipping options... and incorporating a link to these carrier's websites on the email notification the customer gets when the orders are marked as shipped. Currently we have to select "other" as the shipping carrier and creates extra customer service cases when customer can't track their shipments. Customer are used the ease of just clicking a link to track their shipments, instead of having to go to the carrier's website.

    34 votes
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