Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Setup PREPAID Duties and Taxes for US > CA shipments.

    There is no option on ShipStation to prepay for the shipping duties and taxes such as there is on Stamps.com. We would like the option to prepay for the duties and taxes on an international shipment instead of asking for the customer to pay or the need send us an invoice afterwards.

    Instead of shipping to the customer's address, we ship to the postal processing facility at 156 Park ave #12 in Rutherford, NJ and it allows us to prepay a flat rate on duties.

    3 votes
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  2. Hermes delivery confirmations

    I used to use parcel2go.com they offer Hermes delivery, however show delivery confirmations and delivery exceptions on each order. This isn't something that Shipstation offer

    1 vote
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  3. Spring Global Mail - PostNL

    We need a direct integration with Spring Global Mail - PostNL. Save tons of money shipping with these guys from Canada or the US. A lot less than major carriers and USPS or Canada Post.

    1 vote
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  4. Pick-up request feature for Purolator

    Pick request feature is essential to be efficient - with Purolator. We would not have to call the carrier or use their website, which is not efficient to use both platforms. Since you want to gain market in Canada, I suggest you add it with Purolator too.

    3 votes
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  5. Allow label creation of Amazon Prime orders regardless of courier selection

    Shipstation blocks label creation of 'non-approved' couriers. We had a special agreement with Amazon to use another courier for prime orders, but shipstation incorrectly blocked this.

    0 votes
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  6. Please offer other USPS postage providers besides Stamps.com/Endicia

    Please offer other USPS postage providers other than Stamps.com/Endicia.
    Their service is terrible, always technical glitches and interruptions.
    They are always making unauthorized charges.
    And they'll shut account down and hold them ******* for money with no warning and no reason.

    There HAS to be a better way to get USPS postage.

    6 votes
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  7. Zapier Triggers and Actions

    Hey Team - Is there any eta on getting more functionality out of the Zapier integration?

    The biggest area I feel is missing right now is just actions. If we could find and update: orders, customers and products through zapier actions I think there would be workarounds for a lot of the other requests that have been mentioned by other users. Is this in the pipeline or not something that you're working towards?

    31 votes
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  8. Restrict Carrier option to a single store

    We are shipping with Macy's on their shipping account, but the shippers tend to quote the best price for the shipment instead of just shipping on Macy's account. I would like to restrict so that only the Macy's shipping account is available for Macy's orders and vice versa.

    1 vote
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  9. Tradegecko / QB Commerce Reference PO field sync to Shipstation PO

    Tradegecko (now QB Commerce, owned by Quickbooks) has a Reference field for b2b PO#'s. Can you please link this field to Shipstation PO# field or create a new field?

    It's critical the field data be reflected on all documents (i.e. Packing Slips) AND Shipping labels. 99% of b2b customers require PO#'s on all documents + boxes or labels.

    Currently, we have a workaround where the Tradegecko Reference field pushes to Shipstation Custom Field 1, then we have to copy & paste the number from Custom Field 1 to Note to Buyer so it appears on packing slips and labels. This…

    3 votes
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  10. Integrate Shopify Carrier Calculated rates

    Add Shopify Carrier Calculated rates as in integration with Shipstation.

    1 vote
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  11. 1 vote
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  12. Custom DPD /DPD local labels messages

    Currently custom label messages with DPD and DPD local are not supported.

    This is something that DPD supports and seems like an easy fix considering you have the feature built into shipstation > settings > printing > labels

    I've attached API documents from DPD side to achieve this

    1 vote
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  13. Expand Amazon Buy for use with other order aggregation platforms

    We use a system called Cin7 that aggregates orders from our Shipstation, Magento and Shopify accounts and pushes them all into Shipstation for shipping. We are also seller fulfilled prime and would like to be able to use that feature in Shipstation. It would help us a lot to be able to have the Buy Amazon feature enabled for more than just the direct Amazon and ChannelAdvisor connections. This way we wouldn't have to fulfill seller fulfilled prime orders directly in Amazon and would increase our productivity tremendously.

    3 votes
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  14. adding carrier Dicom

    it would be create to have carrier DIcom in shipstation they offer very very low cost of shipping

    4 votes
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  15. API automation of mail rules

    Shipments created via the API have the mail rules applied automatically and when the API call for the label is made it reflects the updated consignment details in the label .

    1 vote
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  16. DPD Next Day - Drop Off on stand alone accounts

    Can you please enable DPD Next Day - Drop Off for stand alone DPD accounts? This is a an option available on the Shipstation carrier account but not available to people with their own DPD account. This seems utterly ridiculous to me to exclude a service you're already integrated with.

    9 votes
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  17. New Carrier: General logistics systems CA

    https://www.gso.com has extremely competitive overnight rates in the state of CA and will save us thousands per year on shipping. They already have REST API and onboarding support. I have an open ticket and contact info there.

    3 votes
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  18. Ship from USA address but Return address is in Canada

    We ship from USA address, but need to have return address to be set to Canadian address.
    It used to work when we set a Ship from Location with From USA address and Return to Canadian address.
    But from Today it cannot generate the label and we have to set both ship from and return addresses to USA address.
    Please fix the issue.

    4 votes
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  19. EEI Filings now required for all shipments to China, Russia and Venezuela. Please update your integrations

    Please update your integrations with Fedex, UPS, DHL so this filing can be entered in as it is now required for all shipments regardless of value. "previously $2,500"

    effective September 27, 2020, US exports of all other ECCN items destined for CN, RU and VE require an EEI to be filed in AES regardless of whether a license is required or the value of the items.

    https://www.fedex.com/en-us/shipping/electronic-export-information.html

    1 vote
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  20. Accounting - Categorize Shipping expenses.

    I need to categorize the Shipping expenses by Type of client / account.
    B2B / B2C / Wholesale / Supply chain...

    How can we make this happend?

    1 vote
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