Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Ability to download tracking information of orders fulfilled by FBA

    In the reports tab, you can only export orders which are shipped via a carrier. If you use a fulfillment provider (like FBA) then you cannot download/export those orders. I think this is a bug. When I reported it as a bug, support team asked me to request as a new feature

    17 votes
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    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! You can export your FBA/Shipwire fulfillment information by going to Shipments > Fulfillments > Export.

    However, we will discuss adding these shipments to the Shipped Orders report on the Insights tab. At this time, that report is reserved for shipments made within ShipStation. We’ll let you know once we have an update!

    Thanks again!
    ShipStation

  2. Add "Direct Link" As An International Shipping Provider

    Direct Link offers international shipping priced from 20 to 50% less than current USPS International rates. Direct Link is operated by Swedish Post and has 3 offices in the U.S. ShipStation users would ship their International packages to a Direct Link Office, Direct Link ships out the package with a Swedish post mark and hands off to the receiving countries postal system. Also, would want ShipStation to interface with posten.se's API for tracking numbers.

    15 votes
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    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! We will review an integration with Direct Link and let you know once we have an update. We appreciate your patience.

    Thanks again!
    ShipStation

  3. Integrate with Drupal Commerce

    We're using Drupal Commerce and, not surprisingly, would love SS and DC to play nice together.

    18 votes
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    Hello!

    Thank you so much for voting on this feature and helping us continue to improve ShipStation. We are currently reviewing an integration with Drupal Commerce and will be sure to update you once we have made a final decision.

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Drupal Commerce and expressing your interest in an integration to help expedite this process.

    Thanks again,
    ShipStation

  4. TNT Express Shipping Provider for International

    I have TNT Express Account for International shipping.It is reliable and fast service for International. It has guaranteed delivered on time. they have two service for International, 1. Economy Express 2. Express.Express is delivered within 1 week. and Economy Express Delivered within 2 week. The Maximum charge for per pound in all over the world is $45.00 with Express Service. The Economy Express will charge $35.00 Maximum all over the world.

    36 votes
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    Hello!

    Thank you so much for voting on this feature and helping us continue to improve ShipStation. We are currently reviewing an integration with TNT and will be sure to update you once we have made a final decision.

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to TNT and expressing your interest in an integration to help expedite this process.

    Thanks again,
    ShipStation

  5. Port out ord number into FBA Amazon instead of their cumbersome order ID

    I'd like to see my cart's order number ported into FBA Amazon, to maintain consistence and make tracking easier, when there is a delivery problem.As of now, the order number is not ported, so Amazon assigns a unique order ID that is very long and cumbersome.If shipworks ports our order numbers into FBA Amazon, we can trace them when necessary very easily.

    29 votes
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    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We will review the FBA API and determine if this is possible given our current infrastructure. We’ll let you know once we have an update!

    Thanks again!
    ShipStation

  6. Support for USPS Global Express Guaranteed (GXG)

    Would it be possible to add support for the USPS Global Express Guaranteed (GXG) shipping option?Details:https://www.usps.com/ship/gxg.htmI don't see it mentioned on Express1's site, by Endicia supports it:http://www.dymoendicia.com/tools-resources/harrys-hints/global-express-guaranteedSometimes we have orders that ship in boxes too large for USPS Priority & Express, but GXG allows the larger sizes. (ex: 24"x15"x24" to Australia)UPS supports that size, but the rates are significantly higher then USPS GXG.Thank You,Rich

    18 votes
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    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We will need to review our USPS provider partners supported services and determine if it is possible to enable this service within ShipStation. We’ll let you know once we have an update!

    Thanks again,
    ShipStation

  7. Enable NAFTA eligible shipments info on customs forms to Canda.

    As of right now I need to manually enter Canada orders through UPS Worldship in order for my customers to not pay duty fees...

    156 votes
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  8. Add U-PIC (UPIC) insurance

    Please add U-PIC insurance (u-pic.com) since it is cheaper than ShipSurance and hassle free to file a claim.

    56 votes
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    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We will review an integration with U-PIC and let you know once we have an update.

    In the meantime, you can always select “Other” as the insurance provider in ShipStation, then add the insurance to the package outside of ShipStation.

    Thanks again!
    ShipStation

  9. USPS Return Shipping Label without paying postage up front

    The ability to take advantage of USPS Merchandise Return Service and have an option to print a return label with every shipment or selected shipments and not have to pay for the postage unless the customer uses it. I believe this is available through API only and there may be a form you have to submit to USPS: https://www.usps.com/business/merchandise-return-service.htm

    191 votes
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