Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. import the "Ship From:" field from TradeGecko ERP

    TradeGecko has a field for each sales order called "Ship From:". This field contains the warehouse location the order should ship from. Currently this field is not imported to ShipStation.

    If this field was imported, in ShipStation filters and automation rules could be used to assign orders to the right Shipping Location in Ship Station.

    Without this logic, in a multi-warehouse scenario, orders imported from TradeGecko all flow into the DEFAULT warehouse location in Shipstation, which would result in the order being shipped from wrong location 50% of the time.

    1 vote
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  2. API: Add 'package_count' field to Shipments

    Please add package_count as a field for individual Shipments. We need a programmatic way to know how many packages are part of a single Shipment.

    9 votes
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  3. FedEx International Direct Distribution

    We would like you to add FedEx International Direct Distribution as one of your shipping integrations. This would create individual labels and require a consolidated shipment and commercial invoice.

    7 votes
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  4. Payment Method Mapping

    I need to be able to map customer payment method from my selling channel, WooCommerce, so I can account for it in Quick Books. I am currently using Connex to automatically pull info over from Shipstation into QB, and this is the only missing piece to make everything clean.

    From what I understand, Shipstation does bring this information over QB.

    I can't even find anywhere on the order details page that shows me how the customer paid, that would be useful as well.

    13 votes
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  5. shipping packages, in api

    I need to to get the package type from the api.
    packageCode is empty
    Etc.

    According to the docs, I should get at least something.

    I need the package type.
    So, I need the packageCode or type or something. How can I get this?

    3 votes
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    Hi, thanks for reaching back out! I found your ticket with our folks here and see that you’re looking to pull the packageCode of custom packages. You’re right that we return null as the packageCode when the shipment used a custom package.

    Can you tell me more about what you’re looking to do with your custom packages?

    I’d like to see if we can come up with ways to get to the same goal and understand what works and what doesn’t work for you and any other users that run into this situation.

  6. Sync Etsy Private Notes with Shipstation Internal Notes

    We often need to make notes regarding an Etsy order. It would be nice if the private notes section of the Etsy order was automatically synced with the Internal Notes section in Shipstation.

    Since all communication with the customers is done on Etsy, when a small changes or note is needed we then need to log into shipstation and add it in Internal notes. It would be much quicker if we could simply add once on the page we are already on and let it sync over to SS.

    32 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this new feature. If you know any other users that are interested please send them here!

  7. Multiple Packages for Purolator Ground

    Please add a Multiple Boxes option to Purolator Ground. Currently multiple packages are available as an option with Purolator Express only. I talked to Purolator and they say the same options are available for Purolator Ground which is a fair amount more cost effective. I imagine it uses the same API it would be a quick fix.

    Thanks
    Jacob

    3 votes
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  8. bestbuy.ca marketplace

    Shipstation has bestbuy.com but no bestbuy.ca integration. Can this be a quick implentation since your USA bestbuy.com store should not differ much to bestbuy.ca platform.

    10 votes
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  9. Need options for free shipping, a third party software to connect return info from our selling channel to create return labels on SS

    There is no way for us to offer free return shipping on our website(item based for minimising cost on weight) currently no way to connect return info from the selling channel (shopify) to ship station to automatically process a return label.. it must be processed manually =[

    1 vote
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  10. amazon china

    Amazon China connection...we need to connect Amazon China to shipstation...

    15 votes
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  11. Prestashop - Import also "order ID" (not only order reference)

    In PrestaShop orders can be identified by two things :


    • order reference (which is used by customers, example: RCFMPGTIX)


    • order ID (which is used by employees as it is easier and more functional, example : 6314)


    ShipStation only import order reference. This is very annoying when you use to identify orders by ID for years. Also, ALL PrestaShop merchant use order ID to identify their orders.
    Thank you :)

    6 votes
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  12. quickbooks desktop sync

    Quickbooks Desktop versions... we have a large inventory of skus and quickbooks online is not versatile enough for us. we need an integration for desktop versions.

    Specifically, (and nearly every provider is missing this) we need to be able to map income accounts depending on how they were paid for in order to accurately account for where our funds are and how they move. for example:

    we have 3 channels, amazon, ebay and 3dcart.

    Amazon orders should map to our Amazon "Bank Account"
    Ebay orders should map to our PayPal "Bank Account"
    3Dcart (and this is the hard one) orders…

    20 votes
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  13. PayKickStart and ShipStation

    Please integrate with PayKickStart, as it has many great features we'd like to use in sales, as well as easy lifetime affiliate tracking, which we'd like to have available in one place.

    Thanks!

    1 vote
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  14. Fastway

    Please add an integration for Fastway Couriers in Australia

    33 votes
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    Thanks for bringing this up! We’ll keep this in mind, but would like to see more interest from other ShipStation users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Fastway and expressing your interest in an integration to help expedite this process.

  15. virtuemart

    I would like to see a direct integration to Virtuemart developed in the future. Thanks!

    7 votes
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  16. DHL

    DHL eCommerce Direct Integration to ShipStation.
    DHL offers significant savings over usps first class.
    It would be great to see DHL eCommerce integrat directly in ShipStation!!!
    As of now you need to set up an Endicia account for the ability to use DHL eCommerce in ShipStation.
    And not to mention you have no way to see your DHL ecommerce rates because the label is being processed via Endicia.
    Last but not least the labels for DHL eCommerce printed via Endicia are ugly and cannot be customizable the SKU will print in really small size on the top right of label.

    10 votes
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  17. Custom Fields not passed through for Marked as Shipped orders

    When manually marking an order as shipped and notifying marketplace the <CustomField1/>, <CustomField2/> and <CustomField3/> fields are NOT being sent in the ShipNotice XML response via the XML API integration. Orders shipped normally by a carrier (FedEx, UPS, USPS, etc...) do contain these fields when sent in the ShipNotice XML.

    Can you please address this inconsistent behavior? It's causing failures in our integration because the data in these Custom Fields are required when processing a ShipNotice.

    2 votes
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  18. Is it possible for Shipstation to notify a marketplace like Shopify that an order was Fulfilled by "FBA" instead "shipstation" and only tell

    Is it possible for Shipstation to notify a marketplace like Shopify that an order was Fulfilled by "FBA" instead "shipstation" and only tell the market place "shipstation" when not fulfilled by FBA?

    The attached image highlights the field I'm talking about.

    Hope that makes sense.

    4 votes
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  19. Login with Google Request

    ShipStation doesn't have 2 factor authentication and this could be achieved with a simple 'Login with Google' option.

    This would make Shipstation a lot more secure.

    7 votes
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  20. Order Field values passed to Action fields in Automation Rules

    When creating an automation rule for orders, it would be nice if there was a way to pass order contents on into action fields. Example: A criteria matched order has Custom Feilds populated with 3rd party shipping account credentials. The values of those custom fields then can be variably used as the shipping account number and zip code on the "charge 3rd party shipping" action.

    0 votes
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