Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. ups worldwide economy

    All of my global shipping is via UPS WorldWide Economy. Please support this class of service!!!

    2 votes
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  2. Schedule pickups without having shipment info

    We ship live plants, so we always pack the same day we ship. This is problematic for scheduling pickups since you have to do it the day before. I don't really understand why you need to have all the details about your shipments before scheduling a pickup. Instead, you should be able to schedule a generic pickup with perhaps just basic estimates about the size of the shipment, example given: 10 small boxes, 10 boxes approximately 18x18x8, and five boxes 18x18x24. This information could be automatically updated when you create a batch relevant to the shipper for that day.

    1 vote
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  3. Shopbase

    Just wondering if you have any plans to integrate with Shopbase? A brilliant user friendly interface which makes an alternative choice to Shopify and other ecommerce platforms. Would really like to use Shipstation but currently not connected.

    1 vote
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  4. Customer Phone Number Import Bigcartel

    Shipstation does not import customer phone numbers from a BigCartel store? Any chance to get this resolved?

    1 vote
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  5. edit order shopify

    At this time with Shopify's new order editing feature, shipstation currently only supports adding line items to current orders.

    We would like the feature to also support removal of items as well. Otherwise we have to split orders which is not efficient.

    6 votes
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  6. 1 vote
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  7. order number on eBay AU

    Recently eBay Australia have changed their order number format from ##### to ###-####-#####. And shipstation doesn't seem to pick that up.
    Does anyone have experienced this issue?
    Different order numbers in eBay and in shipstation would make it difficult for some users to operate their businesses. Shipstations doesn't seem to have immediate resolution to it.
    Anyone got fix for this?

    1 vote
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  8. Purolator in Canada, we need to tell them to come pick it up...!!! why doesnt shipstation take care of the pick up??? this would save us t

    We print Purolator in Canada..all is ok..
    BUT

    why dont you tell Puro to come pick it up when we print the waybills???

    you should..no???

    1 vote
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  9. Carrier Pickup Filter and Automation

    With carrier pickup scheduling now available, it'd be great to have some filtering and automation to accomplish this with default pickup info saved for each carrier. For example, if batch contains a DHL shipment, then default pickup is scheduled when label created. Seems easy enough with current functionality.

    3 votes
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  10. Turkey

    I recently received an exciting opportunity to start selling on Amazon-Turkey but sadly Shipstation does not currently support this marketplace.

    To take advantage of Turkish FBA, one would need to setup an entity in Turkey. Even my Amazon global seller rep recommended I do MFN.

    1 vote
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  11. UPS Mail innnovations for UK users

    Currently Mail innovations is only available for Shipstation users in the USA. This is absurd and needs activating in the UK and worldwide for that matter. UPS offer this service worldwide for all customers so Shipstation needs to activate it immediately for all users worldwide!

    It is also in Shipstations interest to activate this as users will ship more!

    Thank you

    3 votes
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  12. let US based company create AU or EU labels

    My company is US based and recently opened distribution centers in Europe and Australia.
    I can add more of my storage places in Australia but cannot connect to "Australia Post" , same goes to Europe.
    would have like to be able to create Australian labels from my Australian storage unit to customers same as for Europe.

    2 votes
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  13. Transfer shipping costs paid in Shipstation to QBO

    Many of our products from external channels are promo free shipping. as a result we get no shipping costs in Quick books online, i would like for Shipstation to transfer over the shipping costs and tracking numbers directly from shipstation to QBO with an option to select between charge at check out or actual shipping costs from shipstation.

    1 vote
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  14. SpeeDeeDelivery

    Please create an integration for SpeeDee Delivery (USA)

    3 votes
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  15. cancel order zapier

    Hi,

    I am using the Zapier Shipstation integration. It is working great for orders created and orders shipped. However, the missing portion is having a trigger event as "order cancelled".

    We would like to delete rows in Google Sheets for orders showing cancelled in Shipstation via Zapier, but right now there is no way to do that.

    1 vote
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  16. Integrate Hermes Next Day Delivery to Carrier Services.

    Current the only option is for the 3-5 day services and given that we send a majority of our stuff via next day delivery it doesnt work for us. Would be great if you could add all the services offered by hermes!

    Thanks

    1 vote
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  17. Addition of Shipsurance to the UK accounts

    Shipsurance Is available to the US and Canada . But as a seller selling to the US and back , this service is important. Also I sell vintage or second hand items . The value of this is different to new items . It if it sells for £400 , it’s worth £400 anywhere . Hence in insurance you want that back and Shipsurance offers that . This applies to antiques , art , clothes , jewellery etc . It’s a big market on the selling internet .

    1 vote
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  18. Use drop point option for Sendle in Australia

    Currently the only Shipstation Sendle option is pickup. Would love to add the Sendle drop-point option.

    1 vote
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  19. Create a pickup order fulfillment option for Shopify in Shipstation. Manually marking as shipped does not work adequately

    Currently, when a customer purchases an order in Shopify and selects "pickup" as the delivery method, there is no good way to fulfill that order from Shipstation. In Shopify order admin, when you select that a pickup order has been prepared, the customer receives an email stating "Your order is ready for pickup". However, in Shipstation, if you manually mark the order as fulfilled, using Other Actions-->Mark as shipped, and you uncheck the "notify customer" box, the customer still receives an email from Shopify (not Shipstation), stating that their shipment is on the way (see attached screenshot, this was an…

    1 vote
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  20. Set FedEx to show retail rates, not account rates

    I would like to be able to set the option for showing FedEx retail rates vs my account rates.

    Currently, the UPS connector allows for this setting to be configured manually.

    1 vote
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