Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Discogs.com

    Discogs is an online Record and music market with customers all over the world. I sell a lot of records and integration with Discogs.com would be great.

    6 votes
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  2. It would be great if we could use Amazon Buy shipping on all our Non seller fulfilled prime orders as well. Just because of this, I may have

    It would be great if we could use Amazon Buy shipping on all our Non seller fulfilled prime orders as well. Just because of this, I may have to switch to a different provided that supports it or use Channel Advisor shipping

    1 vote
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  3. Please add in cart delivery options to woocommerce

    Please add in cart delivery options to Shipstation for Woocommerce UPS shipping options. Our negotiated rates are available to our customers on woocommerce but are not available to us in shipstation. We were told that shipstation was compatible with ups through woocommerce and now we are told that is not the case. Please rectify this.

    1 vote
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  4. Shipstation to match orders from big commerce in the tax and shipping fields

    Having to change every order in our books that transfer in with tax on it is really time consuming. We need the tax and shipping fields to transfer in as they appear in big commerce so our books match and we dont have to change every order to make it match.

    2 votes
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  5. PLEASE include Shopify gift message in cart mapping to ship station gift message!!!!

    copying/pasting thousands of gift messages from the customer cart notes field in ship station into the gift message field so our labels will print is a nightmare!!!

    3 votes
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  6. Hermes delivery confirmations

    I used to use parcel2go.com they offer Hermes delivery, however show delivery confirmations and delivery exceptions on each order. This isn't something that Shipstation offer

    1 vote
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  7. ShipperHQ Integration

    Our product mix includes an even split between products that ship small parcel and products that ship via an LTL freight carrier. We need to be able to provide live shipping rates within the BigCommerce checkout experience which is most easily done through an application called ShipperHQ. The challenge is that there is not currently an integration between ShipperHQ and Shipstation that would allow us to offer our Shipstation UPS rates to customers within checkout. This shouldn't be that difficult to do via API. Please consider adding this integration.

    1 vote
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  8. DPD Ireland Integration

    We currently use DPD Ireland however it does not integrate with Shipstation. Only DPD UK integrates. Would it be possible to look at adding DPD.ie as a courier? With no direct integration we have to manually export orders and update tracking info manually. Automation would save us a lot of time.

    1 vote
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  9. Do you integrate with 1&1 IONOS?

    Integration for custom website.

    2 votes
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  10. No big carrier shipping discounts for a ShipStation Canada Account

    I find it very hard to understand why ShipStation Canada does not have a more extensive carrier discount?? Doesn't have with Canada Post, UPS Canada etc. only seems to be FedEx Canada. ShipStation please do something about this as your commercials and online advertising are misleading as you "think" we are going to save but cant?? only the US accounts . . . Why?

    1 vote
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  11. Please offer other USPS postage providers besides Stamps.com/Endicia

    Please offer other USPS postage providers other than Stamps.com/Endicia.
    Their service is terrible, always technical glitches and interruptions.
    They are always making unauthorized charges.
    And they'll shut account down and hold them ******* for money with no warning and no reason.

    There HAS to be a better way to get USPS postage.

    6 votes
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  12. Shipstation - Can you please offer/integrate Live Carrier shipping pricing with Squarespace?

    Hi Shipstation - Can you please offer/integrate Live Carrier shipping pricing with Squarespace?

    Shipstation provides this to Shopify and Big Commerce customers/integrations.

    This is an absolutely necessity, and it makes little sense to not include this feature.

    What is the reason why this is currently not included with the integration?

    Thank you for your prompt assistance and support.

    1 vote
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  13. Shipstation to Connect to GSL

    It would be great if Shipstation developed the integration to connect into the United States Gold Star Line (GSL) shipping carrier service. Currently there is no connection.

    3 votes
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  14. Allow user customization / mapping of order info from SS to Quickbooks Online

    When orders are imported to QBO from ShipStation, ShipStation creates a seemingly arbitrary sales receipt number with an SS prefix, and takes our order number (used everywhere else) and puts it in a memo. Also, an SS prefix is attached to all product SKU's.

    There should be an option for the user to customize this mapping, so that the order number can be used as the QBO sales receipt number, or the actual product SKU to be imported, rather than SS-"product SKU".

    4 votes
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  15. Custom DPD /DPD local labels messages

    Currently custom label messages with DPD and DPD local are not supported.

    This is something that DPD supports and seems like an easy fix considering you have the feature built into shipstation > settings > printing > labels

    I've attached API documents from DPD side to achieve this

    4 votes
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  16. DHL eCommerce Australia

    Please add DHL eCommerce as a carrier option for Australia

    3 votes
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  17. Expand Amazon Buy for use with other order aggregation platforms

    We use a system called Cin7 that aggregates orders from our Shipstation, Magento and Shopify accounts and pushes them all into Shipstation for shipping. We are also seller fulfilled prime and would like to be able to use that feature in Shipstation. It would help us a lot to be able to have the Buy Amazon feature enabled for more than just the direct Amazon and ChannelAdvisor connections. This way we wouldn't have to fulfill seller fulfilled prime orders directly in Amazon and would increase our productivity tremendously.

    6 votes
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  18. Integrate Amazon's Blank Box service

    Amazon FBA now has an ability to ship via Blank Box without any of their branding on it.

    5 votes
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  19. Dimensions Woocommerce

    Add Dimensions in the Woocommerce Sync.
    It is a major pain to have to RE-MEASURE every product, when the data is already in our woocommerce database.
    I compensated for this, but editing your integration for now... and will just have to keep it up with every new version until you add this capability natively.

    In includes/api-requests/class-wc-shipstation-api-export.php
    Line 244 (within the product->needs_shipping() section)
    I added the following

                    $dimensions_xml = $xml->createElement('Dimensions') ;
    
    $this->xml_append( $dimensions_xml, 'Length', $product->get_length() );
    $this->xml_append( $dimensions_xml, 'Width', $product->get_width() );
    $this->xml_append( $dimensions_xml, 'Height', $product->get_height() );
    $item_xml->appendchild( $dimensions_xml );

    And that updated your XML to include:

        <Dimensions>
    
    <Length><![CDATA[60]]></Length>
    <Width><![CDATA[3]]></Width>
    <Height><![CDATA[14]]></Height>
    </Dimensions>
    1 vote
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  20. Suggest that you either clarify the language or link to the documentation - Setting Order Status

    In the Setting Order Statuses section of the Store Setup, the prompt text doesn't clarify that there are a fixed set of Status values that SS can import (from Woo Commerce, at least). I had a bit of a runaround because I was trying to map the Woo status "Invoice" to SS's Awaiting Payment status.

    1 vote
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