Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. ChitChats + ShipStation

    Please add ChitChats to the list of carries in the "mark as shipped" options to have a direct link to their tracking page in ShipStation confirmation emails.

    https://chitchats.com/tracking/*tracking number

    A full integration would be wonderful in the future, but this would be a good start for Canadian stores using their fulfillment service.

    Thank you!

    23 votes
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  2. tcgplayer.com

    Would love to integrate this marketplace as they are growing in complexity and market necessity

    6 votes
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  3. deliverr

    Deliverr is the Walmart's 2Day shipping program. In order to be competitive with Amazon they are now offering the same shipping times.

    Having this integrated with Shipstation would help make for a smooth transition to faster shipping option for Walmart.

    36 votes
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  4. DPD Expresspak

    Can you add DPD Expresspak to the DPD services? Expresspak is for the international small parcels up to 3kg. We use Expresspak for all of our international orders but unfortunately Shipstation don't let us to use it. Therefore we have to use DPD classic which is £1-£2 more expensive per parcel. We lose about £20-£30 in a day and it cost about £500 in a month.

    4 votes
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  5. Global Express/ Global Express Packet/Global Express Envelope

    Add integration support for the following Parcelforce services:

    Global Express/ Global Express Packet/Global Express Envelope

    4 votes
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  6. Add Wholesale Pricing for X-Cart-5

    X-Cart 5 like X-Cart 4 allows for wholesale or tiered pricing. When you integrated with X-Cart 5 you did not include this feature which you had in X-Cart 4. It would be great if you added it so we can use it in X-Cart 5.

    1 vote
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  7. Automatically retry failed market place updates

    sometimes, marketplace notifications (and subsequent tracking emails to customers) fail (red cart icon) due to server unavailability for whatever reason.

    Can we get an option to try those every few hours for a set number of days like every 4 or 6 hours for 2 days?

    Our marketplace gets out of whack when there is a temporary glitch on a day we are shipping and we don't notice until several days after the customer received the package and the only way to update the marketplace is to retry the failed steps which then gives a shipping email long after the…

    9 votes
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  8. Netparcel.com shipping integration to save on parcel shipments

    NetParcel shipping integration with ShipStation to save everyone on shipping costs with all the couriers instead of having to negotiate rates directly with couriers. This has changed the game for our business for shipping parcels, especially to the USA and I still use it, it is a pain having it not integrated. I hope others get on board with this and vote!

    13 votes
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  9. mercari (the selling app) store

    I ship lots of packages to buyers on Mercari. Would love to be able to use ShipStation for printing my labels.

    42 votes
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  10. Adding Carrier

    We use several carriers that are not listed. It would be helpful if they were added: https://www2.rlcarriers.com/
    plus, https://saia.com/default.aspx; https://works.pittohio.com/myPittOhio/; https://wardtlctools.com/wardtrucking/
    Thanks for your consideration.

    4 votes
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  11. Automation Rule Option for Assigning Custom Field 1, 2, 3

    Currently there is not an option to create an automation rule to pass imported data to the Custom Fields

    For a dropship business each client has specific needs as far and what data to send in the Custom Fields. Having an automation rule that would allow us to pass imported data (e.g. internal note, buyer note, order#, etc to the Custom Fields) would make this possible. Not to mention alleviate the hours of copy & pasting we have to do for thousands of orders....

    Isn't that the idea behind shipstation. get ship done faster.

    11 votes
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  12. Paypal integration

    Currently SS does not work to notify PayPal of tracking info and ship status. I am told by SS that they are not integrated with the correct PayPal API to allow this to happen. This is a big disadvantage for PayPal users, causing us an extra step by having to manually update each individual order in PayPal with tracking information. The current integration between PayPal and SS is not complete. SS, please do what is needed to integrate fully with PayPal.

    10 votes
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  13. Etsy gift wrap/gift message integration

    Etsy is getting ready to integrate gift wrapping and gift messages into their sales platform. I'm hoping there will be an alert for each order containing this information within ShipStation once it goes into effect. Gift messages are going to be made available to all orders at no charge, so every Etsy seller will have to deal with them whether they want to or not, and I am concerned I'll get a gift message request and not know about it.

    Ideally, I would also like to see a way to print ONLY gift message packing slips and not every packing…

    288 votes
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  14. parcex

    Can you please add Parcex to the list of integrated carriers. One of our biggest dropshippers is now using that service for all their shipping.

    1 vote
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  15. 1 vote
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  16. Sustainable Initiatives: Carbon offset programs, carbon accounting and more

    Carbon accounting with the carbonfund.org! My company has used Shipstation for 6+ years. We use the UPS "carbon neutral" option for our UPS carrier shipping. We really want to add a similar option for USPS shipments - or ALL shipments, and track our estimated shipping carbon footprint in one place. We know USPS offers a "BlueEarth® USPS BlueEarth Carbon Accounting" for commercial mailing customers via the carbonfund.org, but we don't know how to sign up or integrate with Shipstation. As a Benefit Corporation, we'd LOVE for Shipstation to offer more sustainable initiatives to users in 2019 and beyond.

    5 votes
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  17. FedEx IPD International Priority Direct

    Integrate ShipStation with FedEx IPD (International Priority Direct) service.

    From the FedEx site:

    Delivery bulk shipments from one origin location to multiple addresses in...select countries. Shipment clears customs as a single unit and then individual pieces are delivered to multiple addresses, bypassing warehouses and middlemen.

    Delivery Times
    Door-to-door within 2 to 4 business days*

    This means that we distribution and fulfillment companies can be competitive in the international market. Instead of paying customs-related charges for individual packages, it allows the shipper to send a collection of packages destined for multiple end destinations, to a single site in, for example, Europe...AND…

    4 votes
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  18. Get integration with UK Mail and Yodel

    Get integration with UK Mail and Yodel.

    Working in the online retail sector alongside other small to medium-sized businesses we and a number of other businesses we work with are using either UK Mail or Yodel as a courier. Having integrated our custom store with ship station and loved it so far we are desperate to use it to its full capability by having it support these two well known and frequently used couriers.

    15 votes
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  19. Shopify to Shipstation Additional Details

    Have Shopify's "Additional Details" and "Notes" sections import to different ShipStation fields! They are currently importing to 1 field in Shipstation, "Customer Order Notes".

    Currently, if an order in Shopify has any information stored in the "Additional Details" column of an order, that information is imported into Shipstation in the "customer Order Notes" Field. This is the same field that the Shopify "Notes" section imports to. Shopify businesses commonly use the Shopify "Notes" section for gift messages. So, when all this info is imported, you get a gift message + any data from the "Additional Details" column funneling all together…

    11 votes
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  20. Pull in UPC From Shopify

    Shopify and Shipstation both have a product field for UPC, but Shipstation does not import that value from Shopify. The API exists, and it would be simple to have this included. This would greatly help with reports and exports of shipping reports.

    10 votes
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