Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Provide realtime carrier rates to BigCommerce Checkout

    Hi,
    It would be highly profitable for ShipStation if you where to implement this feature:
    1. Collaborate with BigCommerce to enable bigcommerce to request real-time shipping rates from ShipStation (who would request it from the users configured carriers)
    2. After ShipStation provides the realtime rates back to bigcommerce, have bigcommerce display these rates in the shopping cart "Estimate Shipping" and during the Checkout process.

    This will really make ShipStation stand out as an attractive option for bigcommerce users looking for better shipping management.

    The ShipStation API already provides support for retrieving shipping rates. It would not be too difficult for…

    11 votes
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  2. "worldwide express"

    Please add integration for Worldwide Express (domestic) so we can see negotiated rates. They are one of only 2 authorized UPS resellers and they offer parcel, freight, and LCL. PLEASE!!

    10 votes
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  3. Charging customers the correct amount using Shipstation API in E-commerce CMS integrations

    One of the problems with international shipping (even domestic shipping) is charging our customers the correct amount for shipping costs.

    While Shipstation allows us to calculate the costs for shipping, there is no way to charge our customers the correct amount, but it seems Shipstation has a solution to this problem that they're not utilizing.

    Shipstation has a developer API that allows developers to get information such as shipping rates, but this isn't being used in any of the integrations.

    Link: https://www.shipstation.com/developer-api/#/reference/shipments/get-rates

    If they implement this into their integrations for e-commerce CMS's such as Magento & Opencart, customers will be…

    3 votes
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  4. Automated Shipping Price Comparison Between Multiple Carriers

    Automated Rule for comparing 2 or more shipping options and choosing least expensive.

    We ship using FedEx, UPS, and USPS.
    It would save us a huge amount of time and money each year if each order would automatically pick the cheapest shipping option between selected carriers.

    For example:
    1. Order # 1234567 for a "blue widget" gets imported into SS with dimensions 8" X 6" X 4" and weighs 11lbs


    1. Automated Rule checks price for FedEx Home Delivery, UPS Ground, and USPS Priority mail Package.


    2. FedEx: $12, UPS $12.50, USPS $11.50


    3. Order # 1234567 automatically gets assigned to USPS Priority…

    28 votes
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  5. UK Courier Integrations

    We would love to use Shipstation if it integrated with our couriers, or integrated with a third party who could help with more courier integrations.

    We use UK Mail, Yodel and DX.

    13 votes
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  6. Back Market Integration

    Back Market (based in France) is a selling platform for consumer electronics. They have a US page were you can include their API integration.

    1 vote
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  7. Mozu integration - pull variant SKU instead of the parent product

    Hi All,

    We have an issue with the integration between Mozu and Shipstation in that Shipstation pulls the wrong information when someone orders a configurable product (i.e. a product with options).

    Please see the attached screenshots. Basically the current integration pulls in the base products product code (sku) and title (product name). It should pull in the variant product code and the variant name as shown in the order.

    Without this change the connection to Mozu / Kibo is really not usable as no useful information is grabbed by shipstation when the product ordered is a configurable product.

    Thanks for…

    9 votes
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  8. Zpecommerce

    ZpeCommerce is an up and coming eCommerce channel in the UK with a very strong offering vs. WordPress, Wix, Weebly, etc.

    After comparing and trialling WordPress and Weebly, I chose ZpeCommerce because it is so easy to create a professional looking online store. It has most everything integrated, at a v. competitive price and I am almost up and running in a very short space of time.

    What it doesn't have is what ShipStation offers, and I do believe that it would be worth adding ZpeCommerce as a selling channel, especially as it is very likely to attract more attention…

    1 vote
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  9. Partial Shipment Revision

    There is a big issue with partial shipments when it comes to connecting to other marketplaces.

    Currently, we use Farapp to connect Shipstation and Netsuite.

    The split order functionality does not work as intended.

    What happens is when you have backordered/partial orders, you can't adjust the quantity on Shipstation.

    Yea, you can split the order, but the connector does not recognize the order once you split it.

    Example 1: Lets say you have Order 123.
    The order is split into 123 and 123-1.
    Farapp does not recognize 123-1 so it cannot fulfill in Netsuite.

    Example 2: Lets say you have…

    8 votes
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  10. Facebook Shop integration

    Facebook made some updates on their shop. Our company is starting to take this platform more serious. I wanted to know if shipstation can start working on a Facebook shop integration

    7 votes
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  11. Request to set up recurring mail pick ups via ship station

    Currently ship station only allows to schedule a single pick up, but I would like to set up a recurring daily pick up.

    1 vote
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  12. Brandboom Intergration

    HI! I think wholesale businesses would really benefit from intergrations with wholesale platforms. I personally use Brandboom and would like to see an intergration. Other platforms are NuOrder and Joor.

    1 vote
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  13. Collaps marketplaces into a dropdown menu.

    We currently sell various products on Amazon (different marketplaces Canada, Europe) and of each of them we have in the right menu inside ShipStation.
    We would like to have a option to make them collapsable into categories, for example all Amazon into Amazon, all ebay into Ebay.
    At this point we have 15+ stores and scrolling is inconvenient.

    3 votes
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  14. Shipstation toShipstation LINK!

    If there was a way to link one shipstation account to another partner companies shipstation account to automatedly send orders to their system and the report back ship status, I would be in HEAVEN!

    We have all kinds of partners we use for outsourcing orders. And we also have partners we do fulfillment for. It would save 100s if not 1000s of manhours, if the system could do this.

    Just like with an e-commerce to shipstation link. It would be a shipstation to shipstation link!

    OMG please!

    3 votes
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  15. DHL Packages ON HOLD

    DHL consistenly sends us emails in regards to International Packages on hold and claims that ShipStation is not submitting the tracking data to their site OR the data is sent then lost in the ether.

    It would be helpful to find a fix for this so packages are not delayed multiple days in a row and having to use the chat now feature to send Shipstation several tracking numbers. Some kind of "resubmit tracking" in the shipments would help maybe? Allow me to do what the chat support is doing?

    1 vote
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  16. Please allow for Walmart Canada Integration

    Please allow integration for Walmart Canada selling channel. I have Walmart USA set up but I need integration for Walmart Canada.

    132 votes
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  17. RoyalMail 24 and 48 - tracking number/serial numer sent to marketplace as tracking

    Royal Mail does provide serial number / tracking number for cheap services RoyaMail24 and RoyaMail48.
    on RoyalMail tracking page you can check wherethere package was delivered or not. It isn't exactly tracking number, but it does give this information.
    What would be useful, is if this number, that is displayed on shipping label, was included for those services as tracking number.


    1. It would give us the ability to check quicker what has happened to parcel.

    2. Shipstation already sends tracking numbers back to marketplaces, this one could be sent to marketplaces too. For customers sake.

    5 votes
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  18. branded return portal

    I'd like to suggest the option to provide custom instructions for making returns when people go through the returns portal, for example to make them aware that there is a small fee deducted from their return when they use the label and other return instructions.

    2 votes
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  19. Enable Amazon Shipping for All Seller-Fulfilled Orders (Not just Prime)

    Amazon has recently updated their feedback guidelines which will allow sellers to have negative feedback removed for late shipments due to carrier error IF the postage is purchased through Amazon.

    I see that Seller-Fulfilled Prime orders can have an Amazon shipping option added for an additional per-piece fee. Having this option for seller-fulfilled orders, too, would be a huge benefit--and motivate sellers to keep using Shipstation rather than purchasing postage directly from Amazon.

    20 votes
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  20. Ebay Delivery Guarantee

    Ebay has introduced a new "Delivery Guarantee" that offers us the ability to guarantee delivery time OR handling time for packages.

    If we choose the Guaranteed Handling Time option, Ebay will guarantee the delivery, and if it's late, they'll refund the customer the shipping. The only catch is they are (so far) going to require we use Ebay labels to print postage for packages, which is time consuming versus using ShipStation. Could your API developers please reach out to Ebay and see if we could get ShipStation as a "qualified provider" so we can keep using SS and still be…

    159 votes
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