Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Optimise the integration of the differentes carriers

    Some of the carriers options are not allow with shipstation. The integration of the differents carriers is not as is maximum. The multiple packages and signature option, also the rates are not always reflecting the carriers ones. So it's impossible to use shipstation only, we have to keep our different online or application carriers services.
    It will be great if we can switch for shipstation only and never have to use other carriers interface.

    3 votes
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  2. Could you please add yun express to the carrier list, they are faster than epacket and

    Could you please add yun express to the carrier list, they are faster and more reliable than epacket.

    http://www.yuntrack.com

    http://www.yunexpress.com

    thank you

    1 vote
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  3. QB Online Auto Sync

    It would be great if orders would auto-sync to QB online. Currently it is manual only, but we do a few of these and I think you'd steal lots of business from Shippingeasy and webgility. Also passing variation/description detail to the qb would be good.

    1 vote
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  4. Amazon Regional/Padded Envelope Options

    Amazon has finally made padded envelopes as well as all regional boxes available as Postal shipping options however the Shipstation API does not support this yet. Can Shipstation please implement this?

    1 vote
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  5. Multiple Packages for Purolator Ground

    Please add a Multiple Boxes option to Purolator Ground. Currently multiple packages are available as an option with Purolator Express only. I talked to Purolator and they say the same options are available for Purolator Ground which is a fair amount more cost effective. I imagine it uses the same API it would be a quick fix.

    Thanks
    Jacob

    3 votes
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  6. ODBC

    Allow all Paid accounts to use ODBC. We have had this connection in UPS and Endicia for quite some time.

    Without it we cannot move all sales channels over and this alone may mean we move to another option all together

    3 votes
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  7. import the "Ship From:" field from TradeGecko ERP

    TradeGecko has a field for each sales order called "Ship From:". This field contains the warehouse location the order should ship from. Currently this field is not imported to ShipStation.

    If this field was imported, in ShipStation filters and automation rules could be used to assign orders to the right Shipping Location in Ship Station.

    Without this logic, in a multi-warehouse scenario, orders imported from TradeGecko all flow into the DEFAULT warehouse location in Shipstation, which would result in the order being shipped from wrong location 50% of the time.

    1 vote
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  8. shipping packages, in api

    I need to to get the package type from the api.
    packageCode is empty
    Etc.

    According to the docs, I should get at least something.

    I need the package type.
    So, I need the packageCode or type or something. How can I get this?

    3 votes
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    Hi, thanks for reaching back out! I found your ticket with our folks here and see that you’re looking to pull the packageCode of custom packages. You’re right that we return null as the packageCode when the shipment used a custom package.

    Can you tell me more about what you’re looking to do with your custom packages?

    I’d like to see if we can come up with ways to get to the same goal and understand what works and what doesn’t work for you and any other users that run into this situation.

  9. Need options for free shipping, a third party software to connect return info from our selling channel to create return labels on SS

    There is no way for us to offer free return shipping on our website(item based for minimising cost on weight) currently no way to connect return info from the selling channel (shopify) to ship station to automatically process a return label.. it must be processed manually =[

    1 vote
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  10. PayKickStart and ShipStation

    Please integrate with PayKickStart, as it has many great features we'd like to use in sales, as well as easy lifetime affiliate tracking, which we'd like to have available in one place.

    Thanks!

    1 vote
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  11. Is it possible for Shipstation to notify a marketplace like Shopify that an order was Fulfilled by "FBA" instead "shipstation" and only tell

    Is it possible for Shipstation to notify a marketplace like Shopify that an order was Fulfilled by "FBA" instead "shipstation" and only tell the market place "shipstation" when not fulfilled by FBA?

    The attached image highlights the field I'm talking about.

    Hope that makes sense.

    4 votes
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  12. Want orders with a custom order status to get changed to another custom order status after being shipped

    I would love to be able to have orders on my store with the custom order status of "Claim-Submitted" to get imported into ShipStation. Then after I create the label for it, I want it to update my store with the custom order status "Claim-Shipped"

    Thanks,

    Chris

    2 votes
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  13. Alternative SKU mapping

    Alternative SKU mapping. It would be great if you could set up a alternative sku for when orders are imported from a source. If you have a running change you could use existing data and create a rule would look for Alternative SKU field 1st if blank it would import under SKU field 1 (the original sku). This would hours of manual data entry and changes.

    1 vote
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  14. calendar holidays

    Allow a pop up notification if we schedule a ship date that is on a holiday. Load all the yearly shipping holidays for USPS, FedEx, UPS. If we select a future date that has as shipping holiday, a pop up note saying it is a USPS holiday for example would help us to then select a different date for shipping.

    1 vote
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  15. Order activity record for which user submitted Amazon FBA order

    Who shipped what via Amazon FBA?. I cannot believe this is not part of the activity history.

    1 vote
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  16. DHL UK Integration

    Integrate DHL for UK customers!

    3 votes
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  17. Put carrier_code and service_code in ShipNotice

    The ShipNotice hook with the custom store integration passes Carrier and Service in the request, but not carriercode and servicecode. The latter would be more robust.


    1. You call the service "FedEx Ground©", but we call it "FedEx Ground" without the pesky © symbol. Sure, we could strip that out before matching on the name, but that's silly when...

    2. You require servicecode in other API calls, such as creating a label for an order. So we need to store that servicecode on our end anyway. Might as well match on that, as a code is much less…
    3 votes
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  18. Channel Class in QuickBooks

    Channel Class in QuickBooks

    We track Profit and Loss by Class in QuickBooks, and the class is the channel, e.g., "Amazon." We'd like ShipStation to prioritize the ability to populate the "Class" Field at the product and sales receipt level.

    It's real useful to see the income statement broken down by Channel / Class.

    1 vote
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  19. UPS Exchange Shipping Service

    UPS are offering a shipping service for exchanging orders that is faster than any exchange procedure with regular shipping.

    Can be found in this link:
    https://www.ups.com/content/us/en/bussol/browse/ret_exchange.html

    Adding this shipping service to ShipStation will help managing exchanges and eventually will offer a much better shopping experience online when getting an item that doesn't fit you.

    Thanks

    1 vote
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  20. Adding An Post (Ireland) and other European Carriers

    My company is opening a branch in Europe to better serve our customers there. Shipstation has been an invaluable asset here in the US, but unfortunately, does not integrate with any of the European carriers we need (specifically An Post out of Ireland).

    3 votes
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