Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. gorgias

    Would love to see an automated integration with top rated customer service app Gorgias

    4 votes
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  2. Quickbooks integration for Canada

    Currently Quickbooks integration is only supporting US tax definitions. Quickbooks integration for Canada would be very useful for many Canadian. customers/potential customers...

    7 votes
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  3. zulily integration

    We ship multple orders for "deal of the day" type sales on Zulily.com, would be awesome if they could transfer these purchases right to ship station.

    8 votes
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  4. Shipping Costs from Ship Station should be pushed to Channel Advisor and Shopify.

    It is really difficult do a proper shipping cost analysis for orders if you are not pushing the actual shipping costs back to the system it came from. Channel Advisor in particular has a great ability to customize and automate reporting so it would be helpful if it had all the information that is valuable about an order.

    10 votes
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  5. Worldship

    Can you make ShipStation Compatible with UPS WorldShip? I would like my UPS WorldShip and ShipStation to be on the same page so that I do not have to reference two different shipping modules. WorldShip doesn't have a freight function for over 150 LBS so if I could ship everything through UPS WorldShip and automatically update ShipStation that would be fantastic.

    4 votes
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  6. Importing orders from QuickBooks Online

    For many businesses Quickbooks Online is the only place where the invoices (orders) are created. It would be great if ShipStation could import the invoices or sales receipts from QBO, and then push the tracking numbers back to QBO when the shipping label has been created.

    22 votes
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  7. ShipStation should allow a way to connect to the cost code field in Stamps.com

    Apparently ShipStation does not have a way to connect to the cost code field in Stamps.com. This feature would be EXTREMELY beneficial to all users who have integrated Stamps.com. Cost codes in Stamps.com are used so that the user can designate the costs of each stamp/label to each individual e-commerce platform they use or to specific salesmen within the company. This is helpful at the end of the month to breakdown shipping costs for all different platforms/salesmen. When printing shipping labels in ShipStation I cannot assign a "cost Code" Therefore I cannot easily breakdown my shipping costs at the end…

    9 votes
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  8. integration for Couriers Please in Australia

    Please add an integration for Couriers Please in Australia.

    19 votes
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  9. Bulk resubmission tool for throttled/failed Amazon submissions

    It would be great to have the ability to bulk resubmit vailed notifications to Amazon Market Place through ShipStation at the end of the day. Our workflow doesn’t allow us to use batching for our orders and we are left with 1,000s of daily orders throttled with failed notifications. Currently we are contacting ShipStation nightly to bulk resubmit the orders otherwise we would need to manually update Amazon accounts one at a time.

    Having an auto feed that could bulk resubmit these failed orders at the end of the day would be a valuable time saver for all parties.

    12 votes
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  10. Make Multi-Box Shipment Information Visible in API

    As I understand it the information available in the ShipStation API does not distinguish between single-box and multi-box shipments. We need visibility in the API as to (1) how many boxes are in a shipment, (2) what products are in what box, and (3) the tracking number of each box. This information is essential for generating an EDI 856 (advance ship notice) document.

    26 votes
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  11. edit status mapping from bigcommerce

    We would like the ability to manually edit the BigCommerce status' that are mapped as "Awaiting Shipment" in SS.

    For example, we use "Awaiting Shipment" in BigCommerce for orders that we drop-ship, and "Awaiting Fulfillment" for orders that we ship from in-house inventory. The ladder being the only status' from BigCommerce that we want to pull into SS.

    Thanks!

    18 votes
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  12. Add Deliver To Post Office & Hold For Pickup as Shipping Options(Canada Post)

    We've had numerous packages left at customer doorstep and either lost, damaged, stolen, etc.

    These 2 options need to be available for us to keep working with Shipstation. We love the app but the cost of lost product is too high if this keeps up.

    Thanks!

    7 votes
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  13. we should be able to see gift wrap options downloaded from big commerce.

    my idea is that we can see in shipstation that a customer wants their order gift wrapped.

    14 votes
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  14. Implement more of Jet.com API: Bullets, Additional Images

    If using SS only, the only way to edit product listings on Jet is through the SS Product interface, which lacks product bullets and additional images, key to a good looking listing on Jet.com

    9 votes
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    Thanks for this valuable feedback everyone! The more detail for what is being requested the better. We’ll keep this in mind as we move forward with updating and improving the current Jet integration.

    If you know of other users that have ideas for this integration, or come up with more feedback please don’t hesitate to post it here!

  15. Amazon Buy Shipping API for international shipping

    Please please make the Buy shipping API to pull Amazon Buy shipping for international labels too.

    Amazon's reply:
    Greetings from Amazon's Seller Fulfilled Prime Support,

    Hello

    This is Rick, the specialist you recently spoke with regarding the reason why ShipStation is not able to be used for International Prime orders.

    As per our conversation, when it comes to third party software shipping integrators, we provide the Order ID's and the best options for the products along with the prices, if they do not offer an option to ship internationally due to their system that will be something handled by the…

    11 votes
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  16. Patreon

    I deliver products every month using the website "Patreon". It's a monthly subscription, that my followers pay to me to support my business. In return, I send them prints both monthly and every 6 months. Having shipstation connected to it, would be absolutel amazing!

    4 votes
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    Thanks for bringing this up this great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Patreon and expressing your interest in an integration to help expedite this process.

    (Also, congratulations on your artistic success!)

  17. Sync Etsy Private Notes with Shipstation Internal Notes

    We often need to make notes regarding an Etsy order. It would be nice if the private notes section of the Etsy order was automatically synced with the Internal Notes section in Shipstation.

    Since all communication with the customers is done on Etsy, when a small changes or note is needed we then need to log into shipstation and add it in Internal notes. It would be much quicker if we could simply add once on the page we are already on and let it sync over to SS.

    42 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this new feature. If you know any other users that are interested please send them here!

  18. Add UPC to fields for Custom Store Integration

    The product UPC is currently only available via API. It should be one of the options for a product for a custom store integration. This should be pretty quick to fix, no?

    9 votes
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  19. Submit Correct Tracking For Firstmile on all platforms

    When shipstation is confirming our Firstmile orders to WISH, it always confirms showing they are USPS. While the final delivery is usually completed by USPS, that's not 100% the case, and also USPS frequently changes the final delivery tracking number. This causes issues with the tracking that is submitted to wish - and to customers on that site. We have almost 15% of our orders that don't get confirmed as delivered because of this issue. We need these orders confirmed as DHL (DHLGlobalMail on WISH). This is a huge issue for us that should be a simple fix since similar…

    4 votes
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  20. Saml Based SSO

    We want to use Shipstation on a proper enterprise level. We would really like the ability to be able to integrate with Shipstation using our Microsoft ADFS server or services like Onelogin via SAML for SSO and auto-provisioning of accounts as needed.

    7 votes
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