Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Custom DPD /DPD local labels messages

    Currently custom label messages with DPD and DPD local are not supported.

    This is something that DPD supports and seems like an easy fix considering you have the feature built into shipstation > settings > printing > labels

    I've attached API documents from DPD side to achieve this

    1 vote
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  2. API automation of mail rules

    Shipments created via the API have the mail rules applied automatically and when the API call for the label is made it reflects the updated consignment details in the label .

    1 vote
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  3. how to add Amazon Brazil selling channel?

    Didn't show in selling channel Amazon Brazil?

    4 votes
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  4. New Carrier: General logistics systems CA

    https://www.gso.com has extremely competitive overnight rates in the state of CA and will save us thousands per year on shipping. They already have REST API and onboarding support. I have an open ticket and contact info there.

    3 votes
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  5. Chewy / DSCO Integration

    Would love to see the ability to integrate with Chewy and their 3rd party provider DSCO. I believe DSCO handles thousands of other retailers so the potential to connect with even more marketplaces is huge.

    9 votes
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    Hi, thank you for your feedback on Chewy. While we do not currently have a native integration we do have an ecosystem of solution partners who may be able to help. For more information please complete the integration request form and we will have someone reach out to learn more about your integration needs. https://hubs.ly/H0xYDKj0

  6. EEI Filings now required for all shipments to China, Russia and Venezuela. Please update your integrations

    Please update your integrations with Fedex, UPS, DHL so this filing can be entered in as it is now required for all shipments regardless of value. "previously $2,500"

    effective September 27, 2020, US exports of all other ECCN items destined for CN, RU and VE require an EEI to be filed in AES regardless of whether a license is required or the value of the items.

    https://www.fedex.com/en-us/shipping/electronic-export-information.html

    1 vote
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  7. Accounting - Categorize Shipping expenses.

    I need to categorize the Shipping expenses by Type of client / account.
    B2B / B2C / Wholesale / Supply chain...

    How can we make this happend?

    1 vote
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  8. Revel

    Connect with Shipping orders in Revel POS to connect with online platform. We use Shopify online and integrate with ShipStation for shipping performance. We use Revel POS in our retail stores and we struggle with shipping options out of Revel.

    1 vote
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  9. comment sold

    Please create an integration with Comment Sold! I use this program for all of my orders. Currently it doesn't sync all orders, It doesn't send tracking numbers for many orders, and I can't see bin locations when shipping. Thank you!

    1 vote
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  10. cscart no longer working with current versions

    We would like to use ShipStation with our ecommerce site software CSCART. However while it is listed as a connection, it only works we versions of CSCART that are very old and out of date, over 3 years old.
    Can you please try to update support for a more current version of CSCART. Thank you.

    1 vote
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  11. Allow shopify shipping rates to import in to SS,

    Allow shopify shipping rates to import in to SS, saving $1,000s for us and customers, this too would assist in workflow and reporting becoming smoother. Having this option for larger customers is vital, if it saves us this much money we would cancel our SS sub to use strictly Shopify enterprise and plus!

    1 vote
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  12. Intergration with Orderspace

    We would LOVE for Orderspace to be intergrated correctly with Shipstation. All it needs to be able to do is talk back to the orderspace page correctly. Currently it imports orders and I can create labels for my parcels, but when labels are made on Shipstation and the item is marked as dispatched on Shipstation, it doesn't feed that information back to Orderspace. Leaving orders on Orderspace left as released, not dispatched.

    3 votes
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  13. Walmart deliver by date

    With walmart now providing an easy way to customize shipping speed for your offers, it is crucial to know whether particular order need to be shipped on the expedited basis. In short we are out of compliance for late orders, because we are not able to tell if we have to ship with first class or on expedited basis. Need this information to be pulled by shipstation to be distinguished.

    3 votes
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  14. Activate FedEx global one rate, please!

    Please activate FedEx GLOBAL One Rate in Shipstation! FedEx rolled out Domestic One Rate last year around this time, and now Global.

    We need to use this service class NOW! What are Shipstation's plans for uploading these rates for your customers?

    1 vote
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  15. Amarex Integration

    Integrate with Amarex

    3 votes
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  16. Sync order information from all channels with Salesforce

    Shipstation's integration for Salesforce pushes information from Salesforce to Shipstation and treats Salesforce as a selling channel. The integration would have more utility if order information synced both ways. In the current system, a manual order in Shipstation won't go to Salesforce, but a manual order in Salesforce sends to Shipstation.

    Using the same system and objects that Shipstation already uses in their integration, the integration could sync orders from Shipstation to Salesforce, reducing manual inputs.

    3 votes
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  17. push inventory levels from woocommerce

    It would be great if ShipStation would allow users to push inventory levels from WooCommerce. Updating by csv file is not always convenient or expedient.

    1 vote
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  18. Allow user customization / mapping of order info from SS to Quickbooks Online

    When orders are imported to QBO from ShipStation, ShipStation creates a seemingly arbitrary sales receipt number with an SS prefix, and takes our order number (used everywhere else) and puts it in a memo. Also, an SS prefix is attached to all product SKU's.

    There should be an option for the user to customize this mapping, so that the order number can be used as the QBO sales receipt number, or the actual product SKU to be imported, rather than SS-"product SKU".

    3 votes
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  19. Upcharge or Additional Fee

    When integrating ShipStation to an ERP system, you might want to charge your customer an extra handling fee above and beyond what the carrier is charging. Example a 5% upcharge or a $5 fee per shipment.

    1 vote
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  20. Use drop point option for Sendle in Australia

    Currently the only Shipstation Sendle option is pickup. Would love to add the Sendle drop-point option.

    4 votes
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