Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Prevent duplicate eBay orders from importing through Shopify

    Shipstation already has a store setting for Volusion stores that prevents eBay orders from importing through Volusion. We need the same for Shopify.

    We sell on Shopify and on eBay. I have both sales channels added to Shipstation. Recently, Shopify has added an eBay integration. We have mapped a few products so their inventories are shared, and the items can be sold on both marketplaces with shared inventory. Shipstation now brings in two orders for ever order placed for these mapped items, one from Shopify and one from eBay.

    We're hand managing each order for now, but this invites errors.…

    22 votes
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  2. InPost

    Please integrate InPost. They are a UK locker drop off courier service.

    Thanks

    1 vote
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  3. Restrict Shipping Carrier Selection by Region

    I would like to be able to restrict which carriers and services can be used to ship based on the destination country. Several countries have very poor service from certain carriers such as USPS, and if our fulfillment center sends an international package via USPS first class to a country such as UAE or China, the package will often take over a month to arrive or more likely disappear entirely. Being able to restrict which carrier option can be selected based on the country of destination would prevent our fulfillment center from costing us money and product by selecting an…

    2 votes
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  4. Different cards per store for uploading funds.

    it possible to have different card per store that we have in ship station? I.E - One store uses one card to reload funds and the other stor

    3 votes
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  5. Need Automation Rule to report zero dollars or free shipping to marketplace

    For some customers we offer free shipping or charge a fixed shipping amount. I need to set up an automation rule to apply a fixed dollar amount that I specify back to the marketplace. But this ability does not exist in Shipstation.

    The rule would look something like this...if "buyer name" equals (buyer name that I specify) then set shipping amount to (dollar amount that I specify).

    Can this rule be added?

    Thank you!

    John@castlepremium.com

    2 votes
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  6. Shipstation sync error

    Currently when shipstation syncs transactions with Quickbooks, whenever the sync date is shows up as the transaction date of the order date on Quickbooks, which is obviously not correct. The transaction date should be the order date or shipped date. Also the orginal order number isn't showing correctly on Quickbooks either, instead its showing some random number starts with SS-4??

    1 vote
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  7. We'd like to use FedEx Economy Freight in US

    We only have access to 1/2/3/ Day and Overnight.

    1 vote
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  8. Royal Mail Customs Declarations

    The Royal Mail integration is generally well done but we're still having to manually write custom declaration labels for non-EU shipments.

    Having moved from a cheaper shipping platform that offered automated labels (exactly like UPS) this is a step backward.

    Can we please have declaration labels for Royal Mail. The digital declaration is going to be required very soon by RM I believe so ShipStation may not be compliant.

    Thanks

    36 votes
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  9. additional handling

    We sell 5 gallon plastic pails and ship Via UPS without boxing the pails. UPS requires the "Additional Handling" box to be checked off for these shipments however we are unable to do so when processing batches. PLEASE adjust the software to simply allow us to add "additional handling" onto every order in the batch. Otherwise we'll need to process 1500 orders one by one! Unfortunately we will have to switch to shipworks if this cannot be done. Please consider this feature!

    1 vote
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  10. Royal Mail Tracking

    Could we get royal mail tracking within shipstation? As far as I am aware there is a RM tracking API which allows pulling this information without going to the RM tracking page. Royal mail also offers delivery tracking for the 24 and 48 service which does not require signature. It would be great to have tracking information for these parcels too or at least the parcel number populated in the tracking field. Currently we have to take this from the label manually.

    39 votes
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  11. RoyalMail 24 and 48 - tracking number/serial numer sent to marketplace as tracking

    Royal Mail does provide serial number / tracking number for cheap services RoyaMail24 and RoyaMail48.
    on RoyalMail tracking page you can check wherethere package was delivered or not. It isn't exactly tracking number, but it does give this information.
    What would be useful, is if this number, that is displayed on shipping label, was included for those services as tracking number.


    1. It would give us the ability to check quicker what has happened to parcel.

    2. Shipstation already sends tracking numbers back to marketplaces, this one could be sent to marketplaces too. For customers sake.

    11 votes
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  12. Facebook Shop integration

    Facebook made some updates on their shop. Our company is starting to take this platform more serious. I wanted to know if shipstation can start working on a Facebook shop integration

    12 votes
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  13. Add a feature to automatically select a different account to bill depending on the shipping service selected.

    Add a feature to allow different billing accounts to automatically be selected based on the shipping service. For example, we have multiple UPS accounts, one of which is for 2nd Day Air rates only. I am currently unable to set it up to bill that account automatically. I have to go into each 2nd Day Air order, and change the account manually. It is very time consuming, and there is always the possibility to miss an order, and then we are charged a higher shipping rate.

    1 vote
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  14. boxberry

    Hi Guys,

    We are hoping you could potentially look into an integration with Shipstation. The company specialises in shipments to Russia, Kazakhstan and Ukraine. As sometimes these places can be very difficult to deliver too. We ship to these countries on a daily basis. If you could look into this that would be fantastic, look forward to your response.

    Kind Regards

    Tom

    Operations Director
    Fighters Market Europe LTD*
    support@fightersmarket.eu

    *one of your first UK customers :)

    1 vote
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  15. Automated Shipping Price Comparison Between Multiple Carriers

    Automated Rule for comparing 2 or more shipping options and choosing least expensive.

    We ship using FedEx, UPS, and USPS.
    It would save us a huge amount of time and money each year if each order would automatically pick the cheapest shipping option between selected carriers.

    For example:
    1. Order # 1234567 for a "blue widget" gets imported into SS with dimensions 8" X 6" X 4" and weighs 11lbs


    1. Automated Rule checks price for FedEx Home Delivery, UPS Ground, and USPS Priority mail Package.


    2. FedEx: $12, UPS $12.50, USPS $11.50


    3. Order # 1234567 automatically gets assigned to USPS Priority…

    31 votes
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  16. Mozu integration - pull variant SKU instead of the parent product

    Hi All,

    We have an issue with the integration between Mozu and Shipstation in that Shipstation pulls the wrong information when someone orders a configurable product (i.e. a product with options).

    Please see the attached screenshots. Basically the current integration pulls in the base products product code (sku) and title (product name). It should pull in the variant product code and the variant name as shown in the order.

    Without this change the connection to Mozu / Kibo is really not usable as no useful information is grabbed by shipstation when the product ordered is a configurable product.

    Thanks for…

    9 votes
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  17. Add Klaviyo Integration

    Add Klaviyo as a supported integration like you have done for Mailchimp.

    91 votes
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  18. Charging customers the correct amount using Shipstation API in E-commerce CMS integrations

    One of the problems with international shipping (even domestic shipping) is charging our customers the correct amount for shipping costs.

    While Shipstation allows us to calculate the costs for shipping, there is no way to charge our customers the correct amount, but it seems Shipstation has a solution to this problem that they're not utilizing.

    Shipstation has a developer API that allows developers to get information such as shipping rates, but this isn't being used in any of the integrations.

    Link: https://www.shipstation.com/developer-api/#/reference/shipments/get-rates

    If they implement this into their integrations for e-commerce CMS's such as Magento & Opencart, customers will be…

    3 votes
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  19. Please allow for Walmart Canada Integration

    Please allow integration for Walmart Canada selling channel. I have Walmart USA set up but I need integration for Walmart Canada.

    147 votes
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  20. Back Market Integration

    Back Market (based in France) is a selling platform for consumer electronics. They have a US page were you can include their API integration.

    1 vote
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