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  1. Warning when Shipping Cost is greater than Shipping Paid

    How about a warning that can be turned on in setup, that stops an order from being shipped because the (shipping) rate is greater than (Customer) Shipping Paid amount.

    This would need to happen during the shipping process AFTER the weight from the scale is imported/entered and the new rate calculates. The reason this is needed is not all stores can calculate the box to be used and add the weight to the total order weight.

    An example is USPS International First Class. Up to 8 oz the rate is around $13.25. If a customer places an order for 6…

    1 vote
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  2. Ability to Export Internal Notes from the Shipments Page

    It would be a good idea to be able to Export Internal Notes from the Shipments Page. It can already be exported from the orders page.

    We would like to import our customers from ShipStation into QuickBooks with as much detail as possible. QuickBooks has an area to enter notes, and they can be imported if that can be exported from ShipStation.

    4 votes
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    Thanks for bringing this up! What kind of information are you looking to pull over into Quickbooks?

    If you’re looking for a way to export data out of ShipStation, you can get the internal notes from your orders page. Once you’ve clicked on “Export orders”, check the box that says “show advanced options”—this will reveal much more information about your orders including the data you’re looking for.

    Please let me know here if this isn’t what you were looking for so we can see if there’s anything else you can do today!

  3. add images to Walmart orders

    ADD IMAGES TO WALMART ORDERS.

    All the other Selling Channels have this... Kind of a no-brainer, dontcha think?????

    18 votes
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  4. API - List Orders using Customer ID or Email

    I don't understand why ShipStation's API is so limited in its functionality. I am limited to Customer Name, Item Keyword or Country Code when searching for orders or shipments. Customer ID or Email Address is common sense to find specific customer orders or shipments.

    16 votes
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  5. Customize Sales Trends

    Allow me to customize my default Sales Trends Dashboard page. We have 7 stores and we can only see 5 of them listed.

    12 votes
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  6. Link to etsy order page

    When viewing orders, SS provides a link for Amazon orders so that you can click it and it opens a new tab going directly to that Amazon order page (and you can read your own seller notes from there)... We need this same functionality for Etsy.

    Because...

    1.) Given that SS does NOT update Etsy order comments after they have been pulled in the first time, if an Etsy customer needs to change something about their order (which happens far more than I wish it would) then I currently need to have both SS and Etsy open at the same…

    6 votes
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  7. USPS Express Mail Postage Refund for Late Shipments

    I know this is a longshot due to the way USPS works, but it would be a huge time saver to be able to request a postage refund for late Express Mail shipments directly from ShipStation.

    I know USPS is trying to make it difficult for shippers by making us personally go down to our local Post Office and fill out a form that isn't available online (for this reason, I'm seriously considering removing Express Mail as a shipping option for our customers and just making them choose FedEx).

    I'm hoping that if shippers start demanding an easier way to…

    5 votes
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  8. leave at door - Purolator

    Add the Leave At Door option in the Label for Purolator. We sign a contract with them that all of our order are left at the door but we cannot select the option in shipstation

    4 votes
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  9. Support GetEligibleShippingServices via the API for the amazon_shipping carrier

    When using the amazon_shipping carrier for merchant-fulfilled Prime, there doesn't seem to be a way to get a list of the services that meet the two-day eligibility requirement: shipments/getrates returns an error because it's not associated with an Amazon order. It'd be nice if shipments/getrates could be upgraded to support this call in the context of an order, or if there was an orders/getrates endpoint that would return rates for a given order. This way, we could see what services are actually available, akin to the GetEligibleShippingServices call in Amazon MWS.

    9 votes
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    Hey @Nicholas, thank you for bringing this up! Currently, we’ll show you all the services but if you go to the rate calculator you’ll be able to see which ones are applicable.

    If you’re looking at the order details window, there is a button that says “Send to Calc”. This’ll send the postal code, weight, and size (if you’ve entered them) to the rate calculator to show you available services.

    If you’re looking at the order from the sidebar and grid, there is a calculator icon next to the Ship from field that will do the same thing.

    Hopefully this will help you while we wait for other users to chime in.

  10. Sending "Non-trackable tracking numbers" feature should be on store level basis and not a Global setting

    This feature which is located in International settings ( don't know why since it also applies to domestic shipments) should be selectable on an individual marketplace level basis.

    We ship a lot of merchandise via First Class letter mail. First Class letter mail generates an Intelligent Mail Barcode whichShipstation treats as a non trackable tracking #. Amazon permits this level of service with "no tracking" on orders under $10. We don't want this "non trackable" number sent to Amazon because they send this number to the customer which results in numerous emails ( customers complaining tracking number doesn't work etc…

    7 votes
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  11. Shipment Auditing

    Create a way to allow us to "Audit" our shipping carriers (UPS, FedEx) by allowing us to input our carrier agreements, monitor the shipping costs billed, etc.

    8 votes
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    Hi! And just to help our product team get a better idea of the idea you’re suggesting, how would you like to see this implemented?

    What all information specifically would you like to be able to view on this?

  12. uber

    an integration with uber rush would be fantastic

    3 votes
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  13. Pressero integration

    You really need to add an integration to Pressero. I along with many many users in the print industry have no easy way to ship out orders. This integration would be extremely helpful for completing the shipping process. Currently the only way is by manually creating labels. They are the "Leading" for Web 2 Print software for the entire printing community. It should be an easy integration since they also connect with Zapier. You can check them out at http://www.pressero.com

    9 votes
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  14. usps pick up confirmations

    Sorry If I have posted this multiple times. USPS supplies a pick up confirmation number when you schedule a pick via USPS.Com or Stamps.com. This number is requested when you call the post office to inquire about pick ups. This is very useful. Currently Shipstation does not supply this

    2 votes
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  15. Add TagIDs to the Post data for Custom Stores

    We have TagIDs set up within station, and we've added a Custom Store Integration to interface with our other site.
    However, we are unable to send TagIds with the XML for the order in the post data.
    It would be nice if TagIDs were one of the fields that could be sent in the Custom Store Integration XML.

    3 votes
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  16. Add Speedee Delivery as a shipping option

    Please add Speedee Delivery as a shipping integration! All of our shipping is equally between UPS, Speedee, and USPS.

    67 votes
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    Thanks for bringing this up! If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to SpeeDee Delivery and expressing your interest in an integration to help expedite this process.

  17. Improve Walmart Integration

    The walmart integration does not set values for email, customer ID, or payment method. While those fields are not necessary to ship the order, we pull all shipments out of shipstation via the API to import into our financial system of record (Netsuite).

    If no customer ID is provided by walmart, use the internal shipstation customer ID so it's not null.

    If no payment method is supplied by walmart, hardcode something like 'walmart'.

    Email address would be nice to ask walmart to provide. Ebay and Amazon provide it.

    thanks

    20 votes
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  18. Include Shipment weight in Post data for custom store

    Include Shipment weight and/or actual weight in xml Post data for custom stores

    6 votes
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  19. API - Allocate/Deallocate

    The API should allow us to allocate/deallocate orders. I use the API to put orders into the system and until they are shipped, my inventory levels are not decreased, so I have no idea how much stock I have until I manually go allocate each order. We ship on a specific schedule, so because we don't ship every day, I always have outdated inventory information unless each morning we manually go and allocate orders.

    Seems simple enough to add as the UI does have an API call that does this very easily. Thanks!

    10 votes
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  20. Allow Cart Attributes to be Mapped to CustomFields (Shopify)

    Allow specific Shopify Cart Attributes to be mapped to ShipStation's CustomFields. This would need to be based on the key of the Shopify Cart Attribute. For instance, the Cart Attribute with the key of "date" might be mapped to "CustomField1".

    Cart attributes are Shopify's primary extensibility point for individual orders, allowing app, theme, and shop developers to add custom properties to an order:

    https://help.shopify.com/themes/customization/cart/get-more-information-with-cart-attributes

    CustomFields (e.g., CustomField1) are the analogous concept in ShipStation:

    https://help.shipstation.com/hc/en-us/articles/205928478-ShipStation-Custom-Store-Development-Guide#4a

    ShipStation currently imports Shopify Cart Attributes as part of the [Notes From Buyer] field. ShipStation, however, does not allow Shopify Cart Attributes to be mapped to…

    64 votes
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