Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. comment sold

    Please create an integration with Comment Sold! I use this program for all of my orders. Currently it doesn't sync all orders, It doesn't send tracking numbers for many orders, and I can't see bin locations when shipping. Thank you!

    1 vote
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  2. cscart no longer working with current versions

    We would like to use ShipStation with our ecommerce site software CSCART. However while it is listed as a connection, it only works we versions of CSCART that are very old and out of date, over 3 years old.
    Can you please try to update support for a more current version of CSCART. Thank you.

    1 vote
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  3. Allow shopify shipping rates to import in to SS,

    Allow shopify shipping rates to import in to SS, saving $1,000s for us and customers, this too would assist in workflow and reporting becoming smoother. Having this option for larger customers is vital, if it saves us this much money we would cancel our SS sub to use strictly Shopify enterprise and plus!

    1 vote
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  4. Intergration with Orderspace

    We would LOVE for Orderspace to be intergrated correctly with Shipstation. All it needs to be able to do is talk back to the orderspace page correctly. Currently it imports orders and I can create labels for my parcels, but when labels are made on Shipstation and the item is marked as dispatched on Shipstation, it doesn't feed that information back to Orderspace. Leaving orders on Orderspace left as released, not dispatched.

    3 votes
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  5. Do you integrate with 1&1 IONOS?

    Integration for custom website.

    1 vote
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  6. Walmart deliver by date

    With walmart now providing an easy way to customize shipping speed for your offers, it is crucial to know whether particular order need to be shipped on the expedited basis. In short we are out of compliance for late orders, because we are not able to tell if we have to ship with first class or on expedited basis. Need this information to be pulled by shipstation to be distinguished.

    3 votes
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  7. Activate FedEx global one rate, please!

    Please activate FedEx GLOBAL One Rate in Shipstation! FedEx rolled out Domestic One Rate last year around this time, and now Global.

    We need to use this service class NOW! What are Shipstation's plans for uploading these rates for your customers?

    1 vote
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  8. Amarex Integration

    Integrate with Amarex

    3 votes
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  9. Swiship Integration

    Amazon UK shares tracking information using their internal system Swiship.co.uk, however, at the moment, there's no integration with ShipStation. When customers are sent automated emails re: their shipment, the tracking number is provided, but the link brings them to an error page on the USPS website. A number of customers get confused by this, resulting in a number of complaints via our customer service channels. As we've increased our sales in Europe and are leaning on Amazon UK more and more, this feature has been become essential to providing a happy customer experience. We hope to see it addressed soon!

    2 votes
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  10. Sync order information from all channels with Salesforce

    Shipstation's integration for Salesforce pushes information from Salesforce to Shipstation and treats Salesforce as a selling channel. The integration would have more utility if order information synced both ways. In the current system, a manual order in Shipstation won't go to Salesforce, but a manual order in Salesforce sends to Shipstation.

    Using the same system and objects that Shipstation already uses in their integration, the integration could sync orders from Shipstation to Salesforce, reducing manual inputs.

    3 votes
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  11. push inventory levels from woocommerce

    It would be great if ShipStation would allow users to push inventory levels from WooCommerce. Updating by csv file is not always convenient or expedient.

    1 vote
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  12. Allow user customization / mapping of order info from SS to Quickbooks Online

    When orders are imported to QBO from ShipStation, ShipStation creates a seemingly arbitrary sales receipt number with an SS prefix, and takes our order number (used everywhere else) and puts it in a memo. Also, an SS prefix is attached to all product SKU's.

    There should be an option for the user to customize this mapping, so that the order number can be used as the QBO sales receipt number, or the actual product SKU to be imported, rather than SS-"product SKU".

    3 votes
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  13. Upcharge or Additional Fee

    When integrating ShipStation to an ERP system, you might want to charge your customer an extra handling fee above and beyond what the carrier is charging. Example a 5% upcharge or a $5 fee per shipment.

    1 vote
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  14. Select different services available for each FedEx Account

    Is there a way to select different services available for each FedEx Account? If not, this will prevent us from using the returns service that we want. FedEx requires a seperate account for SmartPost returns, so it will always be a different account then the outbound service.

    3 votes
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  15. Connect to Canada Post Lettermail

    I was so excited to use Shipstation only to find out Canada Post Lettermail services are not connectable. Our products are lower dollar value but it looks like we will have some big clients (in the works with Sherwin Williams currently), and shipping by Parcel services is just too cost prohibitive. We had planned to use Oversized Lettermail for all our shipments with the awesome looking Shipstation organization/handling capabilities, but this really makes it unusable for many businesses who ship smaller items that do no require parcel shipping.

    1 vote
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  16. Fedex 2 day one rate saturday delivery,

    Fedex 2 day one rate Saturday delivery. Can we get Amazon to allow MFN Amazon orders to be delivered on saturdays

    1 vote
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  17. magento 2.4.0

    Add Support for Magento 2.4.x
    After Magento upgrade from 2.3.5 -> 2.4.0 ShipStation is dead! We cannot sync or upload or download any orders, or any other functions. Please add Support for Magento 2.4.x
    This is truly frustrating to see how ShipStation being slow on upgrades to latest version of the sales channels. Magento maybe complicated I agree, but for us it is very important as it is the best shopping cart for business with over 100,000 SKUs, processing over 1,000 Orders a Day, and having a Multistory / MultiChannel / OmniChannel capabilities.

    We love ShipStation, but the Development and…

    3 votes
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  18. For a small user, who I'm sure you don't care about, I cannot stress enough how much your software is EXTREMELY not user-friendly.

    I like the pricing but for a small user not connected to any channels, etc. this is the worst software. Whoever designed it has never shipped a package.

    1 vote
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  19. Custom Commercial Invoice

    We need a way to the create a custom commercial document to reflect the cost of the item, not the price they paid for them (display "Free" instead of $0).
    We cannot do this for all items, we only want it for this one item on any orders that contain those items.

    1 vote
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  20. Discogs.com

    Discogs is an online Record and music market with customers all over the world. I sell a lot of records and integration with Discogs.com would be great.

    1 vote
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