Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Email notification when someone creates a return label

    It would be nice to know if someone is returning an item. That way you can be on the lookout for it.

    7 votes
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  2. Item assembly for inventory ( bill of matirial)

    need BOM to manage parts and finished goods.

    7 votes
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  3. Automate SKUs to have tags

    We would like to automate orders with multiple items to be tagged.

    7 votes
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    Thanks for that description @Amanda!

    I checked into your account and it looks like you’re currently going about this using Automation Rules which does not allow for multi-item order application.

    As an alternate workflow, you can export your products via CSV, add in the tags for which products you’d like, and re-import. (You can search NTP in the Products page search field to bring up only those products for a smaller export.)

    This will allow tags to be applied to these products even with multi-item orders.

    Please let me know if this helps!

  4. Products mobile

    Product Management, Same as is in Desktop version

    7 votes
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  5. FedEx International Mail Service Add with No Tracking Number Option

    I saw the old closed thread on FedEx International Mail Service. I see there is a lot of interest in having this service work with Shipstation and rightfully so. I hope a full integration is in the works, but I believe a work around can be implemented now.

    My suggestion for now is to allow the FIMS orders to ship while uploading a ship notification to the marketplaces WITHOUT the invalid tracking numbers shipstatin is creating now. It would be far better to show the orders as simply shipped without listing any tracking information than as it is now with…

    6 votes
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  6. Add category column to inventory

    Could you please add "Category" as a column to select on the Inventory Page (exactly as it shows in Products page)?

    We have multiple categories of products and need to search/view inventory by category.

    It will be very helpful to find out each product!

    Many thanks in advance.

    6 votes
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  7. API - Product Update - Bulk Method

    Hi Guys,

    Would be cool if we will have a bulk method to update products via the API.
    We have around 500,000 SKUs to update, but are forced to send a single Product object every call.

    Not only that is a really slow process, we also overload the limits which effect order updates and tracking imports.

    The bulk method for Orders works like a charm, would love to see Products taking an array as well.

    6 votes
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  8. Insufficient inventory on multi sku order then no inventory gets removed

    Insufficient inventory on one sku for an order with multiple skus, the other skus inventory won't be removed from the order once processed.

    Sounds broken! You give us the option to have a notification if we have no inventory when we are processing the labels, there is no need for this action to prevent us from shipping an order with no inventory shown.

    If we have 1 sku out of the whole order that doesn't show inventory in the system, I will just over ride it if I know we have one in stock or somewhere I can use for…

    6 votes
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  9. Automatically apply different Harmonization Codes, based on destination country

    My product (books) uses the same first 6 digits (4901.99) no matter the destination country, but each country has a variation of what comes after that, including nothing, 99, 00, and several other variations. Since we've had product rated as different sub-classifications in the past, and charged different customs costs as a result, we manually classify each outbound international shipment with a code specific to the destination country. It would be incredibly beneficial to be able to pre-program this to be automated for all new international shipments.

    6 votes
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  10. Suggest having a field in ShipStation UI and Back end to save cost of products.

    Right now there is a "defaultCost" field on the API that is not saving the data. I suggest having a field in ShipStation UI and Back end to save the cost of products. This is VERY useful for being able to pull the most accurate reports for COGS. We are working with a 3rd party for reporting from ship station, and the field is there for them to pull the data from, however nothing is being saved there so the field is not usable. Would be very useful to have this field turned on.

    6 votes
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  11. Multiple product images

    Having the option to add multiple image URLs for products in the product detail page.

    6 votes
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  12. We need A Picture as Proof of Delivery

    I ship most of my packages using the post office, and in the last 6 months there has been a significant increase in customers complaining that they never received their package and they said that they did receive a delivery confirmation email. I don't know if they are lying or not, but as most of my packages are shipped through Amazon, I get screwed every time this happens. Amazon always takes the customer's word, and they don't care about the delivery confirmation. I have suggested to the post office that they do what UPS has started doing - taking a…

    5 votes
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  13. choosing the ship date

    have a different spot where you enter the ship date or prompt before processing. Many times I forget to choose a different date it we have to void a batch which can be a big pain!!!

    5 votes
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  14. Search products by barcode

    Under products, the ability to search by barcode would be very useful. Right now, only Name, SKU, and Warehouse location are.

    5 votes
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    As part of the Scan to Verify Shipment Items project, we’ll be adding support for searching by UPC in the Products and Inventory grids. If you use a hand held scanner you’d be able to scan the UPC into the search field until we implement a “scan to view product” type function.

  15. Notification Email for low stock

    Currently the only way to get notifications for any low stock or no stock items is through Shipstation.

    I would be nice to be able to set up an automation rule to send an email notifying users that something is low stock when it hits the threshold.

    5 votes
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  16. Sort or filter inventory based on Jet status

    Inventory items have a Jet section and in that section there are details about the status, such as "Available for purchase", "excluded", "Under Jet review", "Multipack inventory error", etc. This is very useful information to help ensure all of our inventory is on Jet, but there is no way to see this status except opening every product and looking under the Jet tab. There needs to be a way to view all products with a certain status, or at least a sortable column that shows the message. This would allow for better upkeep on inventory to ensure the most products…

    4 votes
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  17. Sales Reports

    For businesses looking to streamline their workflows and test viability of certain products in their marketplace, a report including sales by SKU along with the corresponding cost of shipment would be highly valuable. This way we can segment by SKU and see what the average shipping costs are by product. There is no one report that has all of this data now.

    4 votes
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  18. Track Value of Inventory

    I'd like to see a way to value my entire inventory for reporting purposes. Just a simple report that can take the input value of every item times the number of items and report how much your total inventory is worth.

    4 votes
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  19. Bulk order update upon product import

    Currently the ability to apply product data updates/changes to existing orders only exists when you are making changes to individual products. It would be extremely valuable for this feature to also be available for product imports, for example when updating warehouse location through a bulk product import and having those changes be reflected in current orders in the queue.

    4 votes
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  20. API: Return product aliases

    As an API user I would like to be able to have the aliases field filled with the aliases I have in the system.

    It would be nice to set and get those aliases using the API.

    4 votes
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