Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Add Incoming Stocks section on the Inventory Management module

    This section will show a data or number of incoming units for each item. We believe, it will be a great help to manage inventory.

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. Allow multiple boxes to be set in shipping defaults of product

    I have single products that ship in multiple boxes with each box being their own unique size and weight. With FedEx and UPS charging by dimensional weight of each box instead of shipment weight It would be very beneficial to be able to save this to the product detail. This will remove the human error factor in hoping my shipping team applies the correct package preset at the label creating process.

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  3. Email notification when someone creates a return label

    It would be nice to know if someone is returning an item. That way you can be on the lookout for it.

    7 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Syncing products with inventory

    There needs to be a way to sync "Products" with "Inventory". All of our item locations are in Inventory but not Products and there's no way to sync them. This means our packing slips don't show locations. We have many hundreds of items and now no way of displaying where they are stored. Can this be added?? This is enough to make us look for another shipping program!

    8 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Development is under way to include Inventory Locations on Packing Slips for allocated shipments in V3 and cleanup the legacy “Warehouse Location” field on the Product record, which causes confusion and pre-dates the inventory system.

  5. Automate SKUs to have tags

    We would like to automate orders with multiple items to be tagged.

    7 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for that description @Amanda!

    I checked into your account and it looks like you’re currently going about this using Automation Rules which does not allow for multi-item order application.

    As an alternate workflow, you can export your products via CSV, add in the tags for which products you’d like, and re-import. (You can search NTP in the Products page search field to bring up only those products for a smaller export.)

    This will allow tags to be applied to these products even with multi-item orders.

    Please let me know if this helps!

  6. Sort or filter inventory based on Jet status

    Inventory items have a Jet section and in that section there are details about the status, such as "Available for purchase", "excluded", "Under Jet review", "Multipack inventory error", etc. This is very useful information to help ensure all of our inventory is on Jet, but there is no way to see this status except opening every product and looking under the Jet tab. There needs to be a way to view all products with a certain status, or at least a sortable column that shows the message. This would allow for better upkeep on inventory to ensure the most products…

    4 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Suggest having a field in ShipStation UI and Back end to save cost of products.

    Right now there is a "defaultCost" field on the API that is not saving the data. I suggest having a field in ShipStation UI and Back end to save the cost of products. This is VERY useful for being able to pull the most accurate reports for COGS. We are working with a 3rd party for reporting from ship station, and the field is there for them to pull the data from, however nothing is being saved there so the field is not usable. Would be very useful to have this field turned on.

    6 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. Please allow the option to ignore blank fields in product imports

    Here's what I want to be able to do as we are mapping our warehouse. I want to use a list of skus (that would be downloaded from my inventory management) and copy them on to an import for SS. I need only to update Name and Warehouse location and I do not want to corrupt any other data. After chatting with support I am told this is currently not possible.

    Easy fix: Either allow us to delete comlumns we don't want to change or allow us to ignore blank fields and only overwrite fields that are filled out upon…

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. ShipStation app in BigCommerce Product Sync!

    The "Products" tab of the Ship Station app in Big Commerce should have an additional button option that allows users to sync product changes made within BC to populate into SS. The button would be right next to: "Import | Export | Update" (the "Update" is my suggestion). This would trigger the same "product import" that occurs when a user initially sets up the SS app in BigCommerce. It would offer a warning to the user that all product data would be synched with the product data found in BC, updating all SKUs in ShipStation. I am surprised that this…

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. "Receive" Returns

    Add a Process to "Receive" Returns and Add Information About Returned Product Condition

    2 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Multiple product images

    Having the option to add multiple image URLs for products in the product detail page.

    6 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. Include Preset Group column for Product Export CSV File

    Applying preset groups (current and new) to products can only be performed inside the Shipstation interface. We feel it would be more time-saving if the export product CSV file contained a column attribute for Preset Group. This would do wonders for our product mapping at our organization. Yes, there is one for Category but why not one for Preset Group?

    4 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. product import

    Product Updating Import

    I notice when I need to import product updates I needed to import the whole file again with all the data. When you have a lot of products this is very time consuming. Because the import files need to be broke down into smaller files and imported one at a time to get the data imported.

    Suggestion would be to have it so you can import just the headers needed. E.g. if you needed to import a tag you could create a file of just SKU and Tag1 in the header. When this file is imported it…

    7 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Track stock by store

    It would be great if we can enable/disable stock tracking per store instead of per Shipstation account. We only have 1 store that we manage our products through SS. When we import the csv file, we have to enable track stock. Once import is done, we have to disable. Just would be nice to pick the feature per store.

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. Tagging / Segmenting by unique order item configurations

    We had a large amount of orders that we needed to ship out in a 48 hour period. The customers only had 3 products to choose from and they could order up to 3 items of any combination of those three. We want to batch print each combination so that we can streamline fulfillment and are having trouble doing so with tags or automation rules. There doesnt seem to be a straightforward way to do it and SS support hasn't been able to supply a good strategy. For example, an order that contained two of product A and one of…

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. Allow UPCs to be pulled into manual stores

    Allow UPCs to be pulled in to manual orders for manual stores

    2 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. 1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. customs declaration multiple lines, and freight addition

    In the default customs declaration, under the product tab, we need to have the ability to add multiple line items. I can import packages into shipstation, but can not provide correct documentation when shipping internationally. I know I can add more lines, once in the order, but what good is a preset if it's not capable to ship multiple products with different values. Simply add the (+ADD DECLARATION) function into the preset tab under products. This would be great, and should have been available from the start. Also, currently there is no way to add freight charges for the customs…

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Provide option to add package dimensions and weights at variant level

    We have setup each SKU as 1-pack, 2-pack and 12-packs variants. We also have a package defined for the 12-pack. It would be conveinent to define the dimensions of the package and weight at the 12-pack variant level. At the time of order creation, as we add many 12-pack variants across SKUs, it should add multiple 12 pack packages to the order. Right now there is way either to process this using an automation rule or product / shipping presets to quickly process orders. This is possible only through a manual entry. Imagine an order with 12 SKUs with varying…

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. "Your Packaging": lots of package types but no good way to assign them

    We use lots of different packaging for our products: polys, bubbles, and boxes each with their own sizes. Since we deal with so many products it is hard for our shippers to keep track of which type of packaging to use for a some products. Currently, ShipStation allows "Your Packaging" to be set for each product as the default packaging--exactly what we want. However, this is only available by going to each product individually in the user interface and setting it manually. Add in that we have 4000 different products that we ship regularly and you begin to see our…

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
1 2 4 Next →
  • Don't see your idea?

Feedback and Knowledge Base