Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Harmonization Code Sync Up

    It would be incredibly helpful if ShipStation could import Harmonization codes from Shopify for international orders automatically. I was able to enter all the information manually, but it was time consuming, and could have easily been done automatically, given that the codes exist in Shopify, and ShipStation requires them.

    36 votes
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  2. Bulk Apply Changes to Open Orders

    When making changes to multiple products info, it would be great to be able to bulk reprocess all open orders that contain those products. It would be so tedious and inefficient to go back to each individual product and manually reprocess orders.

    17 votes
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  3. Purchase Orders!

    Hi! It would be great if you could create a purchase order for your products and have a field for "on order" items. that way you could tell what was on hand, on order, allocated... and then therefore be able to identify if you do not have enough product either on hand or in production to fulfill your orders. I am looking for a whole other inventory integration just so we can do that, when I'm finding shipstation is overall closer to the type of inventory tracking I need minus the on order field.

    Just a thought/dream!

    26 votes
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  4. Item assembly for inventory ( bill of matirial)

    need BOM to manage parts and finished goods.

    10 votes
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  5. select multiple products at once, add to the same warehouse location

    It would be great if you could add a button that would allow you to select multiple products at once and add them to the same warehouse location. Instead of clicking them individually.

    4 votes
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  6. Insufficient inventory on multi sku order then no inventory gets removed

    Insufficient inventory on one sku for an order with multiple skus, the other skus inventory won't be removed from the order once processed.

    Sounds broken! You give us the option to have a notification if we have no inventory when we are processing the labels, there is no need for this action to prevent us from shipping an order with no inventory shown.

    If we have 1 sku out of the whole order that doesn't show inventory in the system, I will just over ride it if I know we have one in stock or somewhere I can use for…

    9 votes
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  7. Could you please show picture of product in product window?

    It would be shown in the product standalone window under general. This will help in better identifying the product to users who are not familiar with the product. Thank you.

    3 votes
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  8. Automatically apply different Harmonization Codes, based on destination country

    My product (books) uses the same first 6 digits (4901.99) no matter the destination country, but each country has a variation of what comes after that, including nothing, 99, 00, and several other variations. Since we've had product rated as different sub-classifications in the past, and charged different customs costs as a result, we manually classify each outbound international shipment with a code specific to the destination country. It would be incredibly beneficial to be able to pre-program this to be automated for all new international shipments.

    6 votes
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  9. We need A Picture as Proof of Delivery

    I ship most of my packages using the post office, and in the last 6 months there has been a significant increase in customers complaining that they never received their package and they said that they did receive a delivery confirmation email. I don't know if they are lying or not, but as most of my packages are shipped through Amazon, I get screwed every time this happens. Amazon always takes the customer's word, and they don't care about the delivery confirmation. I have suggested to the post office that they do what UPS has started doing - taking a…

    8 votes
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  10. Import and export product description and other attributes

    I would like the ability to import and export product attributes like product description, image url, etc.

    28 votes
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  11. Allow SKU aliases in Quickbooks Online Integration

    It's great that you guys have implemented the SKU alias feature in product management. Given that some selling channels (e.g. Amazon) impose their own SKU configuration, those who use multiple sales channels often are unable to keep SKUs consistent across those channels.

    As we prepare to integrate ShipStation with Quickbooks Online, it would be a HUGE value-add for us if there were an option in the integration to respect SKU aliases for orders exported to QBO. Without this, we will be creating orders in QBO using different SKUs for the same product on different orders depending on channel.

    4 votes
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  12. "Receive" Returns

    Add a Process to "Receive" Returns and Add Information About Returned Product Condition

    3 votes
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  13. Allow the API method /orders/markasshipped to reduce inventory

    Are you able to change the API call /orders/markasshipped to reduce inventory levels in Shipstation based on the items on the order? When an order is shipped, the item quantities on the order should be decremented since those items have been physically shipped from another system. The fact that this is not done may be a bug as this is a fairly common use case. You could even add a Boolean (true/false) parameter to the method call signalling if inventory should be deducted or not.

    8 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this new feature. If you know any other users that are interested please send them here!

  14. Automation Rules - Import and Export

    So to end a lot of Automation creation, issues, dilemmas, dealing with cumbersome creation of and/or buttons, etc. Make an upload available, and download of all automation rules.

    CSV possibly to keep it consistent. Give a sample of 10 complete automations, or give us a macro enabled Excel format that prefills in options.

    For instance, we have over 80 automation rules, multiple accounts and items we work with, and for instance the Amazon Prime Shipping integration last year caused us to recreate them all, and to recreate 80 new ones since we had orders on Seller Fulfilled Prime, and normal…

    11 votes
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  15. Product - Allow Export or Import of Products and Aliases

    Would be nice to have an import and export of products, with delete option as well.

    For instance if we have 20 Aliases that link to One SKU and basically all 20 are the same SKU, let us import SKU A, and Alias skus 1,2,3,4,5,6, etc to all link to that one instead of doing it manually from the Product cumbersome page.

    Also, all delete option in bulk for all Alias's and skus. Archive doesn't seem to work as long accounts (11 years) tend to re-use numbers and if one is archived it causes havoc.

    Delete and purge option is…

    10 votes
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  16. Automated scheduled product import from current running eBay/Amazon listings via API

    Would love to see Shipstation do scheduled imports of products from current listings on eBay/Amazon automatically via the APIs.

    We list dozens of one-off products a day. Currently Shipstation only imports when something is sold, or via CSV. Creating products manually or via CSV is tedious and redundant. We would love to be able to enter warehouse storage locations for products shortly after listing, so pick lists actually work when we get orders.

    We are currently using Sixbit purely for storage locations and pick lists, as it does offer the capability via the API's. We will close our Sixbit account…

    3 votes
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  17. Not all Shipped Items are Showing in Shipping Reports

    When trying to use the SHIPPED ITEMS report, I discovered that a large order that went out the previous week was not included in this report. After speaking with your rep via chat, it was discovered that because we marked the order "shipped" manually, it isn't included in the report.

    This makes the SHIPPED ITEMS report useless.

    Can you please include ALL shipped items regardless of how they were shipped? (this one happened to go out via truck)

    12 votes
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  18. Update/Remove tags from products

    Product Import Updating - Tags

    It is currently possible to ADD a tag to a product via CSV update, however, you cannot UPDATE or REMOVE tags from products via CSV update. The only way to remove a product tag currently is to do so manually, very inneffective when working with a large number of SKU's.

    2 votes
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  19. Bulk order update upon product import

    Currently the ability to apply product data updates/changes to existing orders only exists when you are making changes to individual products. It would be extremely valuable for this feature to also be available for product imports, for example when updating warehouse location through a bulk product import and having those changes be reflected in current orders in the queue.

    4 votes
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  20. Search products by barcode

    Under products, the ability to search by barcode would be very useful. Right now, only Name, SKU, and Warehouse location are.

    5 votes
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    As part of the Scan to Verify Shipment Items project, we’ll be adding support for searching by UPC in the Products and Inventory grids. If you use a hand held scanner you’d be able to scan the UPC into the search field until we implement a “scan to view product” type function.

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