Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. View Published as well as Negotiated Rates at the same time on the Rate Calculator

    It would be extremely beneficial to be able to view both the published and negotiated rates at the same time when quoting a shipment. When giving a shipping quote to a customer who pays published rate, it is not efficient to have to turn off negotiated rates to get that number.

    13 votes
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  2. Please Create a Way to Click on the Failed Allocation Message in Order to See Details

    Please Please Please read this:

    I've been struggling with quikship for months and the only way to get it to work correctly without orders getting stuck in processing limbo is to allocate my orders. I allocate them all at once by clicking to allocate all orders that are awaiting shipment. This has been working well, but now I've hit another snag. I recently clicked to allocate and had an order fail. I figured that I'd be able to click on the failed order notification to see the details, but that was not an option. The only way to go about…

    3 votes
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    Hi @Julie Knerr Piano Safari, thanks for taking the time to share this! I see Joe’s helped you out some already. I’d also like to add there is an “Allocation Status” filter right above your list of orders. It’s located with the other filters below the “New Order” button. You’ll be able to find the unallocated orders that way, too.

    We’re working on improving inventory, so we’ll let you know when we have updates for you, or you can follow up with your open ticket .

  3. Search for ALL products EXCLUDING specified categories

    I would like to search for ALL products EXCLUDING specified categories

    2 votes
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  4. Products > Stand Alone Product Detail > Shipping > Check Box (Combine Packages)

    We mainly sell and ship boxes, when customer order more than one unit of same products or other products, shipstation combine weight of all products in one package, we like a setting in product where we can choose to not combine, so we can see multiple packages

    Products > Stand Alone Product Detail > Shipping > Combine Packages (Check Box, by default checked)

    1 vote
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  5. Bulk Import Carrier Information on Product Import csv

    Currently you can import the weight and dimensions of an item but not its carrier. The only way to change a product's carrier is by searching for the individual product in the product database and changing it's carrier one-by-one for every product. Specifying a carrier for all your products will take a lot of time.
    Using a csv product import for the carrier would save a lot of time which is valuable to us all.

    1 vote
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  6. Add inventory tracking for packaging materials

    We keep track of our product inventory elsewhere, but use ShipStation to ship our products and therefore would like ShipStation to keep inventory of the boxes we use to ship products. We use the preset packages and think it's only natural to know how many we have used and how many we have left so we dont over-order boxes or know which box sizes we use more so we can place orders for them!

    14 votes
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  7. Sales Reports

    For businesses looking to streamline their workflows and test viability of certain products in their marketplace, a report including sales by SKU along with the corresponding cost of shipment would be highly valuable. This way we can segment by SKU and see what the average shipping costs are by product. There is no one report that has all of this data now.

    4 votes
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  8. Inventory quantity used as criteria for automation

    If a seller has multiple warehouse locations, add functionality to allow automation rules based on out of stock levels. If I have no stock in CA then the item needs to be fulfilled by NC location.

    3 votes
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  9. choosing the ship date

    have a different spot where you enter the ship date or prompt before processing. Many times I forget to choose a different date it we have to void a batch which can be a big pain!!!

    5 votes
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  10. lot number mandatory for food sellers

    lot number tracking for items become mandatory to all food companies.

    13 votes
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    Thanks for your feedback!
    Would you mind elaborating on what lot numbers do for your business and items?
    Additional info on what you’re currently doing to get around the lack of this feature in ShipStation is also helpful.
    Please reply back here in the Feedback Forum, Thank you!

  11. Bulk Apply Changes to Open Orders

    When making changes to multiple products info, it would be great to be able to bulk reprocess all open orders that contain those products. It would be so tedious and inefficient to go back to each individual product and manually reprocess orders.

    14 votes
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  12. Notification Email for low stock

    Currently the only way to get notifications for any low stock or no stock items is through Shipstation.

    I would be nice to be able to set up an automation rule to send an email notifying users that something is low stock when it hits the threshold.

    5 votes
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  13. Harmonization Code Sync Up

    It would be incredibly helpful if ShipStation could import Harmonization codes from Shopify for international orders automatically. I was able to enter all the information manually, but it was time consuming, and could have easily been done automatically, given that the codes exist in Shopify, and ShipStation requires them.

    18 votes
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  14. select multiple products at once, add to the same warehouse location

    It would be great if you could add a button that would allow you to select multiple products at once and add them to the same warehouse location. Instead of clicking them individually.

    4 votes
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  15. Purchase Orders!

    Hi! It would be great if you could create a purchase order for your products and have a field for "on order" items. that way you could tell what was on hand, on order, allocated... and then therefore be able to identify if you do not have enough product either on hand or in production to fulfill your orders. I am looking for a whole other inventory integration just so we can do that, when I'm finding shipstation is overall closer to the type of inventory tracking I need minus the on order field.

    Just a thought/dream!

    18 votes
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  16. Could you please show picture of product in product window?

    It would be shown in the product standalone window under general. This will help in better identifying the product to users who are not familiar with the product. Thank you.

    3 votes
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  17. Item assembly for inventory ( bill of matirial)

    need BOM to manage parts and finished goods.

    7 votes
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  18. Automatically apply different Harmonization Codes, based on destination country

    My product (books) uses the same first 6 digits (4901.99) no matter the destination country, but each country has a variation of what comes after that, including nothing, 99, 00, and several other variations. Since we've had product rated as different sub-classifications in the past, and charged different customs costs as a result, we manually classify each outbound international shipment with a code specific to the destination country. It would be incredibly beneficial to be able to pre-program this to be automated for all new international shipments.

    6 votes
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  19. We need A Picture as Proof of Delivery

    I ship most of my packages using the post office, and in the last 6 months there has been a significant increase in customers complaining that they never received their package and they said that they did receive a delivery confirmation email. I don't know if they are lying or not, but as most of my packages are shipped through Amazon, I get screwed every time this happens. Amazon always takes the customer's word, and they don't care about the delivery confirmation. I have suggested to the post office that they do what UPS has started doing - taking a…

    5 votes
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  20. Insufficient inventory on multi sku order then no inventory gets removed

    Insufficient inventory on one sku for an order with multiple skus, the other skus inventory won't be removed from the order once processed.

    Sounds broken! You give us the option to have a notification if we have no inventory when we are processing the labels, there is no need for this action to prevent us from shipping an order with no inventory shown.

    If we have 1 sku out of the whole order that doesn't show inventory in the system, I will just over ride it if I know we have one in stock or somewhere I can use for…

    6 votes
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