Product Feedback & Fresh Ideas

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  1. view inventory by warehouse location

    Would love to be able to sort and see what's available in stock by warehouse location, instead of only by product SKU.

    1 vote
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  2. Notification Email for low stock

    Currently the only way to get notifications for any low stock or no stock items is through Shipstation.

    I would be nice to be able to set up an automation rule to send an email notifying users that something is low stock when it hits the threshold.

    1 vote
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  3. inventory api

    I would love to be able to determine product counts through the API.
    This allows me to do things like automatically order certain things as they run low on stock.

    We have different manufacturers sending products to a single warehouse and it is very tedious to have a manual process around checking that the quantity that was received was the proper amount, and that we aren't running low on things like packing slips.

    6 votes
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  4. Be able to add and remove inventory with a barcode scanner

    Should add a feature where we could scan the barcodes of the items we get in for inventory and scan them again when shipping to remove it from inventory. This would increase inventory management effectiveness.

    3 votes
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  5. Push stock count from BigCommerce into ShipStation

    Please make it possible to automatically sync inventory count from BigCommerce to ShipStation. This would keep inventory current instead of requiring us to manually increase the stock count when additional stock is purchased or a customer returns an item. As it stands, the only thing ShipStation does is reduce inventory from a stock amount that is manually put into ShipStation.

    3 votes
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  6. Push stock count from BigCommerce into ShipStation

    Please make it possible to adjust inventory from BigCommerce to ShipStation. This would keep inventory current instead of requiring us to manually increase the stock count when additional stock is purchased or a customer returns an item. As it stands, the only thing ShipStation does is reduce inventory from a stock amount that is manually put into ShipStation.

    3 votes
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  7. Add inventory tracking for packaging materials

    We keep track of our product inventory elsewhere, but use ShipStation to ship our products and therefore would like ShipStation to keep inventory of the boxes we use to ship products. We use the preset packages and think it's only natural to know how many we have used and how many we have left so we dont over-order boxes or know which box sizes we use more so we can place orders for them!

    6 votes
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  8. Creation of Parent/Variant Product types

    I created a PRODUCT Type SKU on shipstation for our JET Store.. as JET requires a PARENT/CHILD skus under the category where our products should be listed. However, one of your agents informed me that this option has not been supported/working yet. Is there any way to resolve this issue? thanks..

    1 vote
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  9. Add Incoming Stocks section on the Inventory Management module

    This section will show a data or number of incoming units for each item. We believe, it will be a great help to manage inventory.

    1 vote
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  10. Could you please show picture of product in product window?

    It would be shown in the product standalone window under general. This will help in better identifying the product to users who are not familiar with the product. Thank you.

    3 votes
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  11. allocate where I want the inventory to be deducted from because I have multiple locations within the same wharehouse

    many warehouses have the same product in more than one location. The inventory allows for me to add them to ship station that way. However, we have "shipping shelves" that has open boxes where the workers can grab just one to ship, I need to be able to specify WHERE I want the product to come from out of in my inventory counts. Currently it is just set up to come from whatever is entered first

    1 vote
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  12. Bulk Apply Changes to Open Orders

    When making changes to multiple products info, it would be great to be able to bulk reprocess all open orders that contain those products. It would be so tedious and inefficient to go back to each individual product and manually reprocess orders.

    3 votes
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  13. Insufficient inventory on multi sku order then no inventory gets removed

    Insufficient inventory on one sku for an order with multiple skus, the other skus inventory won't be removed from the order once processed.

    Sounds broken! You give us the option to have a notification if we have no inventory when we are processing the labels, there is no need for this action to prevent us from shipping an order with no inventory shown.

    If we have 1 sku out of the whole order that doesn't show inventory in the system, I will just over ride it if I know we have one in stock or somewhere I can use for…

    6 votes
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  14. Item assembly for inventory ( bill of matirial)

    need BOM to manage parts and finished goods.

    4 votes
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  15. Automatically apply different Harmonization Codes, based on destination country

    My product (books) uses the same first 6 digits (4901.99) no matter the destination country, but each country has a variation of what comes after that, including nothing, 99, 00, and several other variations. Since we've had product rated as different sub-classifications in the past, and charged different customs costs as a result, we manually classify each outbound international shipment with a code specific to the destination country. It would be incredibly beneficial to be able to pre-program this to be automated for all new international shipments.

    3 votes
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  16. lot number mandatory for food sellers

    lot number tracking for items become mandatory to all food companies.

    3 votes
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    Thanks for your feedback!
    Would you mind elaborating on what lot numbers do for your business and items?
    Additional info on what you’re currently doing to get around the lack of this feature in ShipStation is also helpful.
    Please reply back here in the Feedback Forum, Thank you!

  17. Allow multiple boxes to be set in shipping defaults of product

    I have single products that ship in multiple boxes with each box being their own unique size and weight. With FedEx and UPS charging by dimensional weight of each box instead of shipment weight It would be very beneficial to be able to save this to the product detail. This will remove the human error factor in hoping my shipping team applies the correct package preset at the label creating process.

    1 vote
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  18. We need A Picture as Proof of Delivery

    I ship most of my packages using the post office, and in the last 6 months there has been a significant increase in customers complaining that they never received their package and they said that they did receive a delivery confirmation email. I don't know if they are lying or not, but as most of my packages are shipped through Amazon, I get screwed every time this happens. Amazon always takes the customer's word, and they don't care about the delivery confirmation. I have suggested to the post office that they do what UPS has started doing - taking a…

    2 votes
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  19. Email notification when someone creates a return label

    It would be nice to know if someone is returning an item. That way you can be on the lookout for it.

    7 votes
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  20. Allow SKU aliases in Quickbooks Online Integration

    It's great that you guys have implemented the SKU alias feature in product management. Given that some selling channels (e.g. Amazon) impose their own SKU configuration, those who use multiple sales channels often are unable to keep SKUs consistent across those channels.

    As we prepare to integrate ShipStation with Quickbooks Online, it would be a HUGE value-add for us if there were an option in the integration to respect SKU aliases for orders exported to QBO. Without this, we will be creating orders in QBO using different SKUs for the same product on different orders depending on channel.

    3 votes
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