Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Support for Bundled Products / Update Inventory for Bundles

    We have a few websites that sell products to wholesalers. For example we will sell a case of a single SKU. Each case has 12 units. It would be nice if SS could allow us to setup virtual bundles that deducted multiple units of a single SKU.

    740 votes
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    planned  ·  176 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add inventory tracking for packaging materials

    We keep track of our product inventory elsewhere, but use ShipStation to ship our products and therefore would like ShipStation to keep inventory of the boxes we use to ship products. We use the preset packages and think it's only natural to know how many we have used and how many we have left so we dont over-order boxes or know which box sizes we use more so we can place orders for them!

    183 votes
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    In consideration queue  ·  35 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  3. Shipstation inventory management multichannel

    Great to see the new shipstation inventory management solution!
    We were initially excited because it seemed to be able to replace stitchlabs. If shipstation was able to send stock counts to selling channels, it would be amazing! We, along with other stitch users I'm sure, would be happy to pay a higher premium for your services.

    163 votes
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    43 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your comments!

    Our product team is considering this as an improvement to ShipStations existing inventory offerings. Due to how store integrations typically work, this type of feature would likely be rolled out for specific store integrations and we’d love to know which stores you’d like us to focus on. Please continue to leave comments about how you would like to use this feature and for which stores. Thank you!

  4. inventory api

    I would love to be able to determine product counts through the API.
    This allows me to do things like automatically order certain things as they run low on stock.

    We have different manufacturers sending products to a single warehouse and it is very tedious to have a manual process around checking that the quantity that was received was the proper amount, and that we aren't running low on things like packing slips.

    88 votes
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    planned  ·  14 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  5. Harmonization Code Sync Up

    It would be incredibly helpful if ShipStation could import Harmonization codes from Shopify for international orders automatically. I was able to enter all the information manually, but it was time consuming, and could have easily been done automatically, given that the codes exist in Shopify, and ShipStation requires them.

    86 votes
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    19 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  6. Purchase Orders!

    Hi! It would be great if you could create a purchase order for your products and have a field for "on order" items. that way you could tell what was on hand, on order, allocated... and then therefore be able to identify if you do not have enough product either on hand or in production to fulfill your orders. I am looking for a whole other inventory integration just so we can do that, when I'm finding shipstation is overall closer to the type of inventory tracking I need minus the on order field.

    Just a thought/dream!

    39 votes
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    In consideration queue  ·  5 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  7. Import and export product description and other attributes

    I would like the ability to import and export product attributes like product description, image url, etc.

    29 votes
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    10 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  8. lot number mandatory for food sellers

    lot number tracking for items become mandatory to all food companies.

    27 votes
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    6 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback!
    Would you mind elaborating on what lot numbers do for your business and items?
    Additional info on what you’re currently doing to get around the lack of this feature in ShipStation is also helpful.
    Please reply back here in the Feedback Forum, Thank you!

  9. Date Code & Lot Code tracking features

    I'd love to see a way to track date codes and lot codes on products. Currently we have many pallets of inventory all with different "best by" dates. It would be very helpful to be able to track those dates - for instance we have 1000 of one SKU, but 400 have a date of 5/30/19, and 600 have a date of 11/30/20. If this information was available in a downloadable report instead of just a top-level report of totals, this would impact my business and productivity very positively! Even if we could just post a note on the inventory…

    24 votes
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    In consideration queue  ·  1 comment  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  10. inventory location in orders

    I love the inventory management feature, especially that I can see through an order how many items remain in my stock counts. However, I would absolutely love to be able to see the location and bin of where to find my inventory item quickly from within the actual order. It would be a great workflow time saver for everyone. Please add ASAP.

    8 votes
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    1 comment  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  11. bulk update "do not track inventory"

    We should be able to bulk uncheck the "do not track inventory" box in the product inventory. WHY WOULD THAT EVEN BE THE DEFAULT???

    5 votes
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    0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  12. Scan and store or write back serial numbers to business systems

    Our company offers products with unique serial numbers as well as a combination of them. one scenario could be shipping a cellphone and its SIM card to a particular customer. It would be ideal to have ShipS hold the data or write it to our business system.

    4 votes
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    0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  13. Klavyio

    Looking for an integration with Klavyio for shipping notifications to be sent through Klavyio directly.

    4 votes
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    1 comment  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  14. Scan Kit Items

    We offer several products that are kits. They include two or more of our SKUs to make up the kit. When we go to scan the kit SKU, there needs to be a function that allows certain SKUS to come in as an umbrella that can be “Verified” by scanning all dependent components.

    4 votes
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    0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  15. Price in inventory list

    Please add a field in the inventory tab for the price of each product so it does not need to be entered individually for each manual order. Thanks!

    4 votes
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    1 comment  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  16. please fetch purchase order number instead of order number at walmart store

    please fetch purchase order number instead of order number at walmart store

    4 votes
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    0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  17. expand warehouse location field to 500 characters

    I would very much like to see the 'Warehouse Location' section expanded from a maximum of 100 to 500 characters. It would also be extremely useful if the section that displays this information within the 'Standalone Product Detail' section is expanded to show up to 500 characters (there's plenty of space within this area to do so).

    I have a warehouse that has up to 30 pallets of the same SKU, and having this update within ShipStation is my only option to show the location data in its entirety to my team. Many thanks.

    4 votes
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    0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  18. Split Aliases

    We sell on multiple channels and platforms, so we have A LOT of product aliases. It's frustrating that there is no way to separate out combined SKUs. The only recourse for an accidental combining is to delete and remake SKUs.
    An option to "split" aliases would be extremely helpful.

    3 votes
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    0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  19. Product Sold Column

    In the product screen it would be extremely useful to have a column that shows how many times a particular product has sold since creation or any given period of time. This would allow us to deactivate a product that doesn't sell that often or create promotions to push certain products.
    Reports don't solve this problem since to deactivate a product after looking at a report is difficult since you would have to search every product individually.
    It shouldn't be difficult to achieve this feature since you would only have to add a column. I would be best if you…

    3 votes
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    0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
  20. Alias update

    Can we update alias filed using Shipstation API?

    3 votes
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    0 comments  ·  Product Records  ·  Flag idea as inappropriate…  ·  Admin →
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