Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Packing Slip Printed Check-Mark

    We need to be able to quickly look at a Check Mark, that indicates that a packing slip has already been printed.

    When it comes to printing off Packing Slips, it gets to be a hassle to try and remember which packing slip you've already printed. Especially when you have multiple orders OR orders coming in at various times of the day.

    10 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. Weight on shipped orders

    Please show weight on all shipped orders!

    10 votes
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    3 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. Proforma invoice

    We also ship internationally, but whenever I do, I have to ship it outside of Shipstation so that I can create proforma invoice, since I do not need a Commercial Invoice to send to our final buyers, this also avoids them paying higher duties. Since a Commercial Invoice is for B2B and not B2C.
    Therefore can we have a 'Document' option to print out an Invoice as same as 'Commercial' Invoice but titled 'Proforma Invoice' and have only the shipping section removed from it.
    Attached is the format from DHL.com

    10 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Better branding on shipping labels

    Like many businesses, our primary logo is essentially our company name, so it's wide and vertically short (approx 4 to 1 aspect ratio). It doesn't work well in square or round areas because it has to shrink so small to fit the width, plus that then creates a lot of blank space above and below.

    We enabled branding on our ShipStation labels and the logo was very small and off to the right side, and the logo basically being our name, also seemed to look too repetitious with our name in text in the return address. A panel of our…

    9 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. Customize return label

    is there a way to customize return labels? currently when including a return label in an advanced replacement it automatically generates a RMA# it would be nice to be able to change that RMA# as our own RMA# to track down the order the return goes to faster once received.

    9 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi @Joe, thanks for bringing this up! You’re not able to configure the RMA# at this time. You would need to edit the RMA # to match your systems by unchecking the “Auto-assign RMA #” box. We’ll keep this in mind when reviewing returns.

  6. Adding the total number of orders for each customer

    It would be great to add the number of orders that each customer has received to their packing slip or label via a custom field. As a subscription company, we add little "gifts" and "add ins" depending on the number of months someone has been ordering. This works with our customer loyalty program. Thanks!

    9 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  7. Develop to support 4 x 4 labels for use with DPD

    Develop to support using 4 x 4 labels

    9 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. Multiple Printing Setup

    Sometimes we process batches by **** a pick list, and then run 4x6 shipping labels and packing slips at the same time (so they come out together - we have all our inventory laid out from the pick list, and then work through the combined Packing Slip and Shipping Label...
    HOWEVER, there are times we want to run Packing Slips for a batch, pick those to a separate tote for EACH order (all the items look the same visually - hard to sort them from a pick-list pile).
    Under this style of process, we then weigh and print the Shipping…

    9 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. Print two different Packing Slips in a batch.

    Print two packing slips for a batch of orders at once. One packing slip should be printed sales order amount, a second packing slip should be printed without the sales order amount. We currently are only able to print one packing slip in a batch (with sales order amount). The second batch (without without sales orders amount) has to be printed one order at a time.

    9 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. Custom field #1 should be available from the "order details" report under "Shipments"

    Exporting from the Shipments tab, we use the order details report for our accounting. The Quickbooks Connex integration has not worked for us, so we manually upload our orders every day.

    We use the order details report, which has "tracking #" and the item breakdown. But this order details report does NOT have custom field #1 available as a data point for export.

    The order details report under the "orders" tab does have Custom field #1, but it does not have Tracking # as a field for export.

    A key data point is missing from each report. It would be…

    9 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  11. Export Batch as CSV

    Customers can export pick lists as a pdf in a batch, but then they can't export them as CSVs which severely limits our ability to sort them. If we had the ability to sort our batches it would save us a ton of time.

    8 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  12. Packing Slip Templates

    Realtime and/or GUI editing of Packing Slip templates would be helpful, vs html and downloading samples. Also downloading and being able to upload to another ShipStation account would be helpful as well.

    8 votes
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    3 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  13. Landscape Packing Slips Needed

    We need the option to have landscape packing slips. We sell on Home Depot and need to be able to create landscape packing slips per their guidelines.

    8 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  14. For Channel Advisor Users: Display Available Quantity on Pick List or Packing Slip

    Shipstation has a feature for Channel Advisor Integration that can pull Available Quantity from specific Channel Advisor Warehouses and display it in a column in Order Line Items. This information is useful when there may be a small number of units left in stock, but it is only displayed on the order page and cannot be printed on the pick list or packing slip.

    All that is needed is a new [Dynamic Field] that can be called in the packing slip template.

    8 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  15. Packing Slips Item Row Pricing

    For packing slips, as it stands now, all that is available is the 'Unit Price' and 'Extended Price'. There needs to be more options available to display on an item row. Its somewhat confusing to have the Original Subtotal and Unit Price if that item is on sale.

    Example:
    Regular Price: $80
    Sale Price: $60

    All that would display on the packing slip item row
    TITLE ||| UNIT PRICE ||| QTY ||| EXT PRICE
    item description ||| $60 ||| 2 ||| $160

    This is not good enough.

    8 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  16. ETD Supplementary Documentation Submission Feature

    We need the ability to upload a PDF document for ETD submission with Fedex. This for example could be a department of transportation certification document or something similar. Fedex Ship manager supports this feature so shouldn't be to hard to build it out.

    Thanks

    8 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  17. FedEx Collect (Authorized Accounts Only) Option

    Both of my big clients use FEDEX Collect (Authorized Accounts Only) option. This lets them pay for the shipping without giving everyone their account number.

    See Snapshot of how FEDEX.com does it:

    8 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  18. Scanning based Label Printing workflow

    Scan barcode to print shipping label

    This is a production line workflow.

    We create our shipments via your API ahead of time. So on a given Monday we might have 1,000 shipments already set up that are shipping throughout the week.

    This is what we want to do:
    - Create a barcode associated with each shipping label
    - We print barcodes and place on each box on our production line
    - Person scans barcode which automatically finds its matching shipping label and automatically prints the shipping label

    It's critical that no clicking or keyboard shortcuts would be required. We need…

    8 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Scan to Print for v3 will accomplish 95% of this request.
    The shipment ID can be added as a barcode to the Packing Slip, which will pull up the Shipment in Scan to Print mode.
    There is another barcode that automatically Prints the label and you’re done. Scan to Print is available in the current version, but an improved experience is coming soon to v3

  19. BRING DIGITAL STAMPS TO SHIPSTATION

    Create a way to print digital stamps through shipstation. I have to hope between three different platforms at times to mail first class mail

    8 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  20. add shipping method to pick sheet

    It would really help our shipping department if you could add the shipping method to the pick sheet.

    This is nice for our department so that they can just see on the pick sheet if it is will call or has special shipping details.

    Every time we have a will call order it does not scan and it has them believe there is a greater issue, but if it was simply added to the pick sheet they would know before they scanned.

    They are not the most technical people so when we put a rule to flag it on shipstation…

    8 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
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