Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. 4"x8" thermal label printing

    Add an option to print on 4"x8" thermal label.

    15 votes
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    7 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. Printing Dynamic Message on Shipping Label for Amazon Seller Prime Orders

    Label Messages (including dynamic information) at the bottom of shipping labels are not printing for Amazon Seller Prime Shipping Labels.

    However, for Non-Prime (Amazon), Walmart, Ebay are printed with messages correctly at the bottom of shipping label.

    This would be of great help to identify sku being packed and repack box type information stored in Custom Field. It would speedup substantially the process the pick and pack process. It works prefectly for Non-Prime Orders!

    Also the order number printing on shipping label for Seller Prime is big help!

    15 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. New update to customs forms for declared value to include discounts received on orders

    We would love an update within ship station so that the amount that is pulled from the invoice to autofill in the customs information includes final sub-total, so the true amount paid for the items and removes any discounts or promotions they've received on the order. For international customers, this is crucial to ensure they are not paying additional fees and duties on discounts or promotions they received. Thanks!

    15 votes
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    9 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Print package description on label

    When there is a multi-package shipment, we write the package contents into the "Description" field for each package. It would be great if that field could be printed onto the label, just like [Sku #1] can.

    A different option would be to restructure the package creation altogether so that you can assign the products and quantities to boxes. This would allow ShipStation to know what you are putting into each package and therefore print the package contents onto the label.

    15 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. Currency on Commercial invoices

    Currently ShipStaion does not support or allow shippers any control over the currency on a commercial invoice.
    The currency is locked in based on your billing address.
    I would guess that most US sellers couldn't care less since they are always selling in US funds.
    I would also guess that many Canadian shippers are unaware and would be surprised that the currency is not based on the store currency. Furthermore it is incomprehensible that such a complex and system like ShipStation does not allow further control (default overall, per store and again on each order) much like everything else.
    Since…

    14 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  6. UCC-128 shipping label format

    Currently there is no option within ShipStation to chose which shipping label format you want to use for printing. Please add an option to chose the UCC-128 label format.

    13 votes
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    3 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  7. Change Friday shipments shipping cutoff time from Saturday to Monday

    My company ships M-F and our cut-off time is 3:30 pm so that we can get our packages over to the PO before closing time. However, we continue to package orders and print labels. We are using the feature in ShipStation to automatically change the date to the next day. This works out great everyday except for Friday. The after 3:30 pm Friday packages get a Saturday date assigned to them, but we don't work on Saturday. Is there anyway we could have our Friday after 3:30 pm packages be assigned a Monday date instead of Saturday?

    13 votes
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    3 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. Page Numbers for Multi Page Packing Slips

    Many of our orders are longer than one page when the packing slips are printed. We use the packing slips as pick slips and they are the "center of truth" for the order as it is being processed in our warehouse.

    We are looking for the ability to print page numbers on our packing slips (ideally for multiple page orders). We would want the first page of an order to have a 1, the second to have a 2, and so on until the specific order is completely printed. Then on the next order, the first page will be numbered…

    13 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sort Shipping Label Printing by Last Name

    Make it possible to have shipping labels print in order of LAST NAME alphabetical A-Z? The only option available orders them by the first letter of the first name which is less ideal when organizing orders as first names tend to repeat more.

    Would love to have A-Z last name followed by any blank last name/single named customers.

    12 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. Country of Origin Documentation

    We'd like to generate and print Country of Origin documentation through shipstation for our Canadian customers who purchase products made in the US. That way they can benefit from duty-free clearance under NAFTA.

    12 votes
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    3 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  11. Multiple boxes for scan to print

    I love the new scan to print feature, except many of our orders have multiple boxes withe different weights on one order. I need to be able to add boxes right in this feature by scanning the barcode and adding details on that screen. IT is dumb that it only works for single box shipments.

    12 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adding new packing slip sizes

    Hi there - we love Shipstation and are looking at ways to make our packing more and more efficient. We're in need of a different (smaller) sized packing slip (4x2) to fit on our packaging, while using a few of the variables that are available via Shipstation custom fields, Order information etc.
    The current sizes available 4x6 and 8.5x11 could theoretically work if we manually cut them but its too much work when you are trying to run an efficient operation, especially since Zebra and other printer providers have so many different-sized labels already available
    I think this can address…

    12 votes
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    3 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hey @suyog! Thanks for posting this feedback here! We’ll keep this one in mind when researching features related to packing slips. For now, we’d like to see this idea gain momentum from other users.

    Can you provide us with a link to the label sizes you’re thinking for packing slips and what printer model you have that supports this?

  13. Offer landscape orientation for 8.5 x 11 packing slips

    The ability to print 8.5 x 11 packing slips in landscape orientation would help for clients with longer product names, SKU's, etc.

    11 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  14. CPF Number (Tax ID number)

    Add input box for a recipient's CPF Number (Tax ID number), this is a requirement for Brazil shipments. So we currently can't use your system for any orders going to Brazil.

    11 votes
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    6 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  15. KGs

    Can you add an option to display weight in KG's?

    Rgds

    Marvin

    11 votes
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    3 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bulk Printing Order Summaries

    It would save us a lot of time (especially at holiday) if we could bulk print order summaries that would all print out on full 8.5X11 pages (not multiple orders crammed together on one page as it is now) so they can be included with shipments.

    10 votes
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    6 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  17. COMMERCIAL INVOICE

    Shipstation allows you to import separate SOLD TO information (different than SHIP TO information). This information is NOT passed on to the COMMERCIAL INVOICE in the SOLD TO/IMPORTER section.

    I spoke with FedEx Web Services and all ShipStation needs to do is use the tag "CustomsClearanceDetail/ImporterOfRecord" and the Commercial Invoice will be correct (see attachement pg 531).

    Currently ShipStation only allows the CONSIGNEE to be the SOLD TO/IMPORTER which is not always the case.

    Please add this tag to your software. I've seen other requests for this as well.

    Thank you.

    10 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  18. Automation Rule for Label Messages

    For our wholesale customers, they require a PO number to be included on the shipping label.

    We capture the PO in the "Notes from Buyer" field.

    It'd be helpful if one could use an Automation Rule to selectively decide which "Notes from Buyer" fields should be added to the message field at the bottom of the label e.g. if "Notes from Buyer" contains "PO:" then add "Notes from Buyer" to "Message 1".

    While we use the "Notes from Buyer" field currently, this may change in the future, and having the flexibility to build Automation Rules to drive what gets inserted…

    10 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  19. Close label or batch window once printed to prevent same batch from being printed twice

    We have recently had some human errors with the same orders or batches getting printed twice. I think this can easily be avoided with a feature that closes the label or batch window when you press print.

    10 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  20. automated batches

    I run a subscription box company so once a month I ship out about 800+ packages in bulk. I manually have to create batches of 24 pieces and print the labels. Before the labels print I print a label that has the batch information: Batch Number, Product information, Date, and a place for the packer to sign off. It would be great if I could get ShipStation to automatically create these batches of 24 for me using specific criteria for the product such as SKU and its destination (domestic, international).

    10 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
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