Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Reduce Packing Slip Margin To 0 (or at least less than the current 0.5" limit)

    We need to print packing slips on vendor-supplied stock that has requires the ability to reduce our packing slip margins to less than the 1/2 inch minimum currently allowed.

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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to customise address on packing slip

    Right now when you try to customise packing slip using html editor it only has one field for recipient address which is formatted in such a way that everything is on one line.
    It would really help to have fields for address line 1, 2, city, post code etc. So it can be formatted to user preference. Especially for UK sellers like myself, where address needs to be in a certain format.

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  3. End of day scalable window

    It would be great if the window for End of day was resize-able.

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  4. Transition Time to Shipped Status included on Packing Slip Field Replacement Variables

    We wanted to add the time it took for an order to transition to shipped status to the packing slip. A Packing Slip Field Replacement is currently not available for this. It would be nice to have that variable in handy. To show our customers how much time it took for an order to be completed.

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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  5. Scan and attach documents to orders and Shipments

    I feel that it would be really beneficial to be able to scan and attach documents to orders and shipments. Obviously there would be extra cost associated with the extra cloud space this would take up, but I would def pay for it. Just being able to keep everything in one place would be great and I would actually start to use shipstation for freight and other types of shipping that we do.

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  6. Scan to print functionality for couriers without rates

    Scan to print functionality

    Is there an plan to allow scan to print to work on couriers that don't return a rate into Shipstation ?

    We hold accounts with our couriers and are not really concerned about the rate that Shipstation returns, as we have negotiated rates directly with the couriers based on our volumes.

    Currently in the UK both Royal mail and DPD - are not supplying rate information.

    The scan to print option would improve our efficiency enormously

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  7. scan to ship

    We are using the scan to ship feature but have noticed that it does not give us a warning if the address has failed verification. We receive an error if the address is missing information, not when it is invalid or showing a warning. This allows a label to be created and a package shipped without our team knowing that the address has failed verification. A warning within the scan to ship flow would be wonderful.

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  8. eBay Item number on label

    I'd like have option that we can add eBay Item number on label, somehow customer wants eBay Item number on the label, thank you,

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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. auto login to ship station connect

    Print Station auto connect on wake. We're running into a problem when the workstation that is running SSConnect goes to sleep, and then wakes back up. The suggestion from support was that everything needs to be logged out, and re log in again. This is a huge pain. if the workstation goes to sleep in the middle of the day due to inactivity.

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  10. I am contacting support about the terms of sale on international shipments. When we print the commercial invoice and in the terms of sale bo

    I am contacting support about the terms of sale on international shipments. When we print the commercial invoice and in the terms of sale box we want it to be FCA not DDU as DDU is outdated and no longer used. We have investigated how to change on our end with no luck and we think this is a change or update that shipstation needs to make.

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  11. purolator

    Exporting from Canada to the US Purolator defaults to Temporary Shipment in Customs. Need the ability to change to Permanent

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  12. Turn off FedEx AWB Copy label printing

    There should be an option to turn off the printing of the FedEx AWB copy label (which contains customs descriptions and values) on international shipments. Better yet, it should be turned off by default when using FedEx Electronic Trade Documents. With ETD, there is no need to include the copy with the shipment, so this is a waste of a label.

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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  13. Print receipt along with packing slip for

    When we print shipping labels via UPS Worldship we get a receipt that prints out separately beneath the label that indicates the cost of the shipment as well as the tracking information. We file this receipt along with the order invoice for record keeping purposes. As we move over to ShipStation, we really need to have similar functionality - currently, this seems to be a limitation with the platform.

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  14. stamps

    The issue I am having is printing postage, not labels. I purchased a roll for postage (Netstamps) from stamps.com and I wanted to print a bunch at one time so I do not have to change the roll in my thermal printer from labels to stamps each time I need a stamp. It seems excessive / wasteful to print a full label for a small letter when I just need postage. Is anyone else having the same issues?

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  15. Multi parcels with Parcel Force and Royal Mail

    You cannot create multiple labels for one destination. So if i am shipping 4 parcels you cannot add labels you have to re-do the steps each time.

    DHL has a small + sign next t package type where we can add multiple parcels but its not available with Parcel force or Royal Mail.

    Would be very helpful to add this feature.

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  16. Printing Customer Name Twice on Royal Mail Labels

    A new update is now printing the customers name in the customer field and in the company field on the Royal Mail label. I have been told this is a royal mail requirement connected to returns. Clearly this is incorrect! It is a poor solution from Ship Station. The outgoing label and the returns label should be operated differently. Printing the customers details in the name and company field on the outgoing label needs to stop. I now have to go through a manual process to remove the duplication.

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  17. Input purchase order numbers on PO line for FedEx

    Input purchase order numbers on the designated PO line for FedEx shipments. Some customers require the PO's to be input on this line and any errors on this line or not inputing the PO number results in vendor chargebacks.

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  18. Printing One Order Summary Per Page

    Is there a way, when printing multiple order summaries, to place one on each page, as opposed to having subsequent orders printed one after the next, sometimes on the same pages?

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  19. Saturday delivery

    As of right now we are not able to print labels a day early for Saturday delivery, I was hoping maybe something can be done to allow you to select the delivery date with Saturday delivery.

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  20. I need BLUETOOTH function in shipstation.

    I need BLUETOOTH function in shipstation in case my internet went down and I can use my phone to print using shipstation mobile.

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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi @Chien! Thank you for bringing this to our attention. When using ShipStation Mobile to print documents directly to your printer requires the use of ShipStation Connect and the internet. While we wait for other users to chime in, let us know if any of these solutions can help.

    As you pointed out, ShipStation Mobile doesn’t support printing via bluetooth. If you wanted to print via bluetooth, you can download your labels and other documents directly to your phone’s memory card and connect your phone to your bluetooth printer (which may require a third party application).

    Another way to print your documents is by downloading the documents to your phone, removing the memory card from your phone and manually upload the files to your computer to print to your printer.

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