Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. How can I attach order-specific documents for the fulfillment locations to use. I need fulfillment locations to attach POs and Invoices

    How can I attach order-specific documents for the fulfillment locations to use. I need fulfillment locations to attach POs and Invoices to their shipments. Today I have to send an email for every order that requires an Invoice or PO attached. Make Shipstation only useful for Ecomm and not Retail.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make Label Messages Available on UPS SurePost Labels

    I would like to have the option of putting custom label messages on our UPS Surepost labels. Things like the order number (which I have on all of our outgoing parcels) or a message that would be visible to anyone reading the label.

    5 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. Print tracking # in message area on shipping label

    We are used to having a peel off receipt on the shipping label that has the tracking #. This can be affixed to a hardcopy document for reference. Would like to be able to print the tracking # in the message area of the shipping label.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. labels without postage

    PRINTING lables with no postage i send many lettermail with a stamp and have to manually prepare the lables each time .

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. sort pick list

    Sort Pick List by ship date.

    We need this feature because we have a 2 week lead time on some of our items.

    1 vote
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  6. 1 vote
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  7. per item charge rather then a monthly charges

    maybe for those LIGHT users have a per item charge for someone whom would hardly ever use this but once in a while

    I would hate to pay a monthly fee for something I would not using that much

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. batch number manifest

    In the last 48-72 hours there has been a change in the Shipment Manifest where we no longer are given the batch number associated with the Manifest. This was helpful in charting quality assurance for shipments.

    1 vote
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  9. scan to ship

    We are using the scan to ship feature but have noticed that it does not give us a warning if the address has failed verification. We receive an error if the address is missing information, not when it is invalid or showing a warning. This allows a label to be created and a package shipped without our team knowing that the address has failed verification. A warning within the scan to ship flow would be wonderful.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. Removing Outstanding & Expired Return Labels

    We have 2 Stamps.com returns labels that were both issued by customers on 7-13-20, and subsequently both never used. Though we do our best to catch labels before they age past the Stamps.com 28 day return window (for the provider to request a void and refund), these two we caught too late.

    We couldn't get the refunds, but that wasn't a big deal. The problem is that we've been trying for months to cancel/void them, just so they are removed out of the queue, and they're just stuck there.

    After contacting SS support they advised that these types of labels…

    1 vote
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  11. ERROR- Ship To Phone must be no longer than 25 characters.

    Issues printing Labels as ShipStaion doesn't allow more than 25 characters.

    I import data from Amazon (USA) orders into Shipstaion via Channel Advisor and for data protection Amazon provide a number in this format.

    +1 123-456-7891 ext. 12345

    Due to the spaces, "-" and ext. i have to manually edit each order (phone number) before i can print.

    This is not fun and i cant be the only person this affects.

    I think you should extend the character limit on the telephone number field to fix this issue.

    Cheers

    Craig

    4 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  12. automated label creation

    Allow automated label printing:
    Use case: Saturday and Sunday warehouse is closed, but customers keep ordering and we get late shipment rates.
    Instead of removing options to 'ship' on weekends, which reduces sales, we want to have labels printed and order confirmation to send to customers to avoid late shipping.

    1 vote
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  13. Print Order As Selected

    It would be amazing if there was a way to have the order which Shipping Labels (and packing slips) were printed be the same as the current sorted order on the Orders page.

    4 votes
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  14. Scan to verify and print page

    I want to see in Ship Station in the future of the scan page, I would recommend putting the customer's note in the View Buyer/Recipient Information. And adding the order status on the upper column. Like we only open one screen but you have all the information of the order.

    Shipment / Order / Ship to / Status

    1 vote
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  15. There is not sufficient inventory to fulfill this shipment

    Warning message "There is not sufficient inventory to fulfill this shipment" doesn't allow label to be printed. If user elects to not have ShipStation track inventory, why can't the label be printed? This is a huge inconvenience. I'm unable to get a timely response from your support team (have to wait 3 days) and I have to use a backup shipment method. Not good.

    5 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  16. drag orders to print in specific way

    I would like to have the ability to move individual orders and also be able to print in said order

    example: I have 3 sales for coffee mugs. Id like to be able to drag the orders and print them in a specific way. This would allow me to put same products and quantities in an order that would allow me to ship them efficiently.

    4 votes
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  17. Custom Promotion Offer on Third Shipping Label

    Can we automate ShipStation to print a third label with our custom promotion offer? Every order will print three labels.
    1) Shipping Label
    2) Packing List Label
    3) Promotion Label
    Users would LOVE this feature! Thank You, Mr Topes Golf

    1 vote
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  18. Customizing label per shipment without adding new Ship From Location

    I was trying to find a way to change the "Ship From" Name without adding a new ship from location and I have been made aware that this is currently not an option. I would like to be able to have each Department and Salesperson in my business be able to edit the one existing Ship From Location to Reflect their name without having to add all of them separately. That would entail having 40 plus Ship From locations. If I could have the one business name and address saved with a way to edit the name attached to the…

    1 vote
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  19. Automatic Ship-Date Change On Holidays

    Currently shipstation automatically changes the ship-date if creating shipping labels on a holiday. This causes issues with our FedEx 2-Day packages because they are unable to accept packages with the incorrect ship-date.

    We would like to request to disable this feature. USPS does not mind if the shipdate is wrong, however FedEx requires the correct shipdate when shipping Express. It is a pointless feature to have since it negatively effects other labels within the same batch.

    Today we had 250+ FedEx 2-Day packages that could not go out because of this useless feature.

    1 vote
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  20. allow periods in shipping automation dimensions

    automation rule > dimensions. Please allow periods! Dimensions need periods. Fedex one rate requires specific demensions. Fedex one rate allows for flat rate 2 day delivery, which means you can do seller fulfilled prime WITHOUT GIVING YOUR INVENTORY TO AMAZON. THIS IS AMAZING. but I have to put dimensions that have periods, and its crazy to do this manually for each order

    1 vote
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