When I ship internationally, most of the forms I need are printed in label format. However, sometimes, when shipping internationally, I need to print a commercial invoice or other additional forms in order for a shipment to clear customs without any issues. Those forms are automatically generated when labels are generated. Because I normally print labels in batches, it's not obvious that those forms need to be printed and sometimes I forget to print them in the rush of remembering the billion other things that need to be remembered when processing an order.

When the labels are generated, there is a button in that window that says "Other Documents". The forms that I need are generally listed in the submenu. If there are any, a number appears next to the "Other Forms" listing and I can actually click on it to get to the order to print the pertinent forms.

What I would like would be that the "Other Documents" button is highlighted or changed in color or something to tell me I ought to check this and print any forms, but only when "Other Forms" shows a number.

I've attached images of a relatively recent batch that has this situation.

Thank you for your help,
Kristine Anderson

In the return label setting (not for automation) I am able to select "same as outgoing" for the box size. this only applies to one order at a time. Why isn't this an option for automation rule that serves the same function but can be applied to all orders (or domestic orders in my case)?

I have to manually process the return label for every order (which is included in each box), as we use different box sizes depending on the product and size, so I can't pick a single box size for every order, as there is a huge range of boxes in which we ship.

we use a scanner to add orders to a batch so that we may print all first class orders at once, then all priority orders at once, and all express orders at once, ect... The problem is that as they are added to the batch, shipstation puts the orders in order by age so newest to oldest. for a company like us who ships several hundreds of orders a day we need the batch to be in the order that we scan the packing slips. then when the batch is printed it would print in the order which we scanned the packing slips into the batch. otherwise, as it is now the batch reorders it by age and we are left trying to match labels one by one to the orders since it is not printed in the order which we scanned.

It would be great if I don't print an End of the Day report by my cut off time each day and there are shipments, an End of the Day report would be automatically created for me.

Often times I'm busy packing and or get caught on Saturday without manually creating a report and by the time I go to create one I'm no longer able to. So I have many packages that actually have been delivered and received by the post office but the tracking number for those orders don't show it. Furthermore, I have no proof that it has been picked up by USPS.

Many of our orders are longer than one page when the packing slips are printed. We use the packing slips as pick slips and they are the "center of truth" for the order as it is being processed in our warehouse.

We are looking for the ability to print page numbers on our packing slips (ideally for multiple page orders). We would want the first page of an order to have a 1, the second to have a 2, and so on until the specific order is completely printed. Then on the next order, the first page will be numbered 1 and so on.

This would save time from manually writing page numbers of the orders, and makes sure that the entire paperwork for an order is there before we ship it.

I would think that this could be done easily through customizing the packing slip template (something like [Order Page Number] maybe?).

We currently put coupon codes on our packing slips, but to offer a TRULY juicy coupon we would need dynamic coupon codes that allow us to upload a list and have them inserted into the packing slip.

When doing this currently with Amazon orders we have to use a "group" coupon code, which means a customer can share the code to their friends, which is why we have to be careful not to offer a deal that's TOO good.

But if we had the ability to upload a list (usually text file or csv) of coupon codes that are set to one time use, that would allow us to offer our best deals since we no longer have to worry about the codes being shared.

I would love the ability to save a third party account so we don't have to paste over the account number and zip code every time. We do a lot of shipping that requires shipping on their accounts.

Also, we have employees in shipping that can't access that information and simply have to wait on a manager to print the label for them. A drop-down box with our saved third parties would help tremendously.

Then we could also set rules to default imports to certain third party accounts we have set up. I know FedEx ship manager has this functionality and possibly WorldShip so it would be great to have here.

Thanks!