Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Allow <script> tags in document templates e.g. packing slip

    Allowing scripts in packing slips would enable vastly more powerful customization.

    You could reference external data from a server e.g. serial numbers.

    You could implement complex customs declarations and make the packing slip match. For example, if you have an item you don’t want to make a declaration for, such as an add-on or surcharge, it currently still shows up in packing slips, which customs officers may delay approval over.

    You could do arithmetic and so much more for custom tabulation.

    5 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please add support for the Stamps.com P2 2.25" x 7.5" thermal printer!!!!!!!!

    Please add support for the Stamps.com P2 2.25" x 7.5" thermal printer!!!!!!!!

    2 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this new feature. If you know any other users that are interested please send them here!

  3. Upload Signature File for Customs Documents

    I suggest a feature to upload my own signature file for customs forms.

    As many others over the years have requested the same same feature...
    -http://feedback.shipstation.com/forums/126593-idea-archive/suggestions/6543650-bug-customs-signature-wrong
    -http://feedback.shipstation.com/forums/126593-idea-archive/suggestions/6010076-upload-signature-for-customs-forms
    -http://feedback.shipstation.com/forums/126593-idea-archive/suggestions/6277525-sender-s-signature-usps-priority-international
    -http://feedback.shipstation.com/forums/126593-idea-archive/suggestions/3347297-ability-to-include-saved-signature-on-commercial-i
    ...I know I am not alone.

    I find it interesting that in each of the previous posts, all had one response, all with identical text-in-a-can, and all posted on the same day. Those four identical responses were also made from 11 months to three years after the post's creation. Three years is pretty abysmal customer relations.

    6 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. remove coupon code from packing slip

    I wish there was an option to remove the coupon code from my packing slips. Currently, when customers use a coupon code, it shows up as an "item" on the packing slip. However, the majority of my orders are given as gifts...they prefer for the recipient not to know that they used a coupon code, but there is no option to remove this on ShipStation packing slips.

    5 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. looking to see if you can put the message label printed on the label for services of surepost and mail innovations. shipworks does it

    looking to see if you can put the message label printed on the label for services of surepost and mail innovations. shipworks does it

    9 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  6. separator

    Our staff that actually pick and ship orders much prefer to use the Order Summaries as the primary document when processing an order. This is because it has the most necessary information and because they can usually fit multiple orders per printed page.

    However, they point out that the Item Quantity is across the page from Item SKU, which makes it easy to get mixed between multiple line items, especially when working quickly.

    Adding Line Item separators would solve them quite well. The lines could be dotted or a lighter grey if neccessary, to not confuse a line-item-separator with an…

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  7. Dynamically print the product name in the actual color of the product

    Many of my products come in multiple colors, and a common error my shippers make is to send the wrong color. It would be awesome if the product name could print out on the packing slip in the actual color of the product.
    So "Large widget - Blue" would print out in blue on the packing slip
    and "Medium widget - Red" would print out in red

    My products also come in 2 sizes, so I would also use this to have a custom color for each size, so my packers could easily see which size by the color

    From…

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. Dynamic Label Branding per Store

    Looking for different branding TEXT per store. Dynamic Logo works fine, but need to brand text too - Please.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow "Print Store Logos on Shipping Labels" to be Enabled Per Store

    Allow us to choose whether to print store logos on shipping labels for each store. Possibly this could override the broader document settings.

    We do not want logos on our shipping labels in most cases, but one vendor we supply for does want their logo on their labels. This causes us to have to switch back and forth between enabling and disabling logo printing each time a batch from their store is printed.

    Having this setting in the store settings would easily fix this.

    5 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. automated batches

    I run a subscription box company so once a month I ship out about 800+ packages in bulk. I manually have to create batches of 24 pieces and print the labels. Before the labels print I print a label that has the batch information: Batch Number, Product information, Date, and a place for the packer to sign off. It would be great if I could get ShipStation to automatically create these batches of 24 for me using specific criteria for the product such as SKU and its destination (domestic, international).

    10 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  11. SKU number include on the label with bigger format

    Please put SKU number include on the label with bigger format instead of setting it as a small message. Really hard to see the sku number with small format like this. I was using teapplix before and their sku number once big and clear on the shipping label. Also sku number can NOT be added on international label. Please help and solve this issue

    6 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  12. Print Labels in order by Product SKU (Master)

    Can we print the labels in order by Product SKU?

    Our pick list prints in order of the Product SKU (master), but the labels in the batch are printing in the order of the Item SKU (from the marketplace).

    This means they do not print in the same order.

    If we could sort orders in the Orders tab by Product SKU instead of by Item SKU it would solve our problem. Then our labels would match the pick list.

    5 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  13. International label on the fly

    Add option to print international labels on the fly rather than having to go to Options and change to a different printer (regular paper printer), and then switch back to thermal printer for domestic labels.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add logged in users First and Last name to Packing Slip

    We keep track of the person who packed each order by manually signing each packing order. Would be nice to have the ability to add the First and Last name of the logged in user to the Packing Slip. At the moment this field in not available.

    1 vote
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  15. Coupon on Packing slip

    Coupon on Packing slip

    "Currently, ShipStation only supports Coupons as line items. There isn't a way to import from any Selling Channel that would add the code to the Order Summary section of Order Details."

    So, you won't be able to get it down by total, only in where line items go that is just a limitation of shipstation.

    4 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  16. Option for Letterhead/Logo Upload for Commercial Invoices

    FedEx is pushing all of their clients to include a letterhead or logo when printing Commercial Invoices. More and more countries are requiring this. If not included, packages are likely to get held up in customs incur fees.

    4 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  17. Customer Lifetime Order Count On Packing slip

    Having a the ability to add the customer's lifetime order count on a packing slip would be a great way for us. We could use that information to include sample products, gifts, coupon codes, or other special items. For example, if total order count is 10, we could add a special sample product or a thank you note.

    7 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bulk Printing Order Summaries

    It would save us a lot of time (especially at holiday) if we could bulk print order summaries that would all print out on full 8.5X11 pages (not multiple orders crammed together on one page as it is now) so they can be included with shipments.

    10 votes
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    6 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  19. CPF Number (Tax ID number)

    Add input box for a recipient's CPF Number (Tax ID number), this is a requirement for Brazil shipments. So we currently can't use your system for any orders going to Brazil.

    11 votes
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    6 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add field "Total Shipping Cost" into any Archived Batch

    Hello guys, I'm just curious is it possible to add one extra field on archived batches contained "Total Shipping Cost as it set up in "Shipment Manifest"? In this case I will see daily how much will be charged from Stamps.com for any batch and easy will compare it with my bank account . Thank you!

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
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