Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Automation Rules - Print 2 labels for orders that contain specific items

    We could really use an automation rule that would create an additional (2nd) label for orders that contain specific products. Certain products (specifically hats) we like to package separately from the rest of the order to keep the product safe. It would be helpful to have this automated so we don't have to manually create additional labels for orders that contain these products.

    5 votes
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  2. Label Sizes Too Limited: We don't use 4x6 for our business and that's all Shipstation Allows

    An option to customize label sizes like Stamps.com would help. I use label sizes 7 1/2 x 2 1/2 amongst other varying sizes and being forced to use a 4x6 or 8.5x11 limits our options. I wih the flexibility from Stamps.com would transfer over to ShipStation. Using ShipStation at this time would not be a good fit for my company.

    5 votes
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  3. Commercial Invoice Content Types

    We sell books and educational materials overseas. We would like to have the drop down menu on "content types" on the commercial invoice default settings to include books and educational materials as our customers will pay less customs/duties with that designation. The "merchandise" option is requiring our customers to pay more in taxes and duties. Please help...

    5 votes
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  4. I want to be able to customize all of our printable options such as Packing Slip, Order Summary and Pick List.

    The way you have these set up now I can only customize the Packing slip which is great, but I also need to customize the order summary so that our seamstresses can see the order and any notes left by the customer without seeing the customers actual address and information. The way you have them set up now is functional but it would be great to be able to optimize these for each of our individual businesses.

    5 votes
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  5. Allow <script> tags in document templates e.g. packing slip

    Allowing scripts in packing slips would enable vastly more powerful customization.

    You could reference external data from a server e.g. serial numbers.

    You could implement complex customs declarations and make the packing slip match. For example, if you have an item you don’t want to make a declaration for, such as an add-on or surcharge, it currently still shows up in packing slips, which customs officers may delay approval over.

    You could do arithmetic and so much more for custom tabulation.

    5 votes
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  6. Multiple Shipstation Connect accounts

    I run an order fulfillment center and we use the Shipstation accounts of dozens and dozens of companies in order to get their orders out. However, as we are starting to switch from giant batch prints to printing one by one using Shipstation Connect, we run into the issue of having to log out and log in to every Shipstation Connect account. It's slows down the process SO much.

    IF there was a way to just have Shipstation Connect run on the computer, or have multiple accounts signed in at a time, that would be so beneficial for us and…

    5 votes
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  7. Shipping Label Format Printing

    We print either 4" x 6" or 4″ × 6″ (w/ Packing Slip) labels interchangeably depending on the type or size of order. We'd like the ability to switch between the two selections on the fly without having to navigate away from advanced or complicated custom searches.

    5 votes
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  8. shipconnect startup

    Can you please create a button
    "Launch ship connect on startup"

    It's a pain in the the but to open ship connect every time we log into shipstation.

    5 votes
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  9. Allow "Print Store Logos on Shipping Labels" to be Enabled Per Store

    Allow us to choose whether to print store logos on shipping labels for each store. Possibly this could override the broader document settings.

    We do not want logos on our shipping labels in most cases, but one vendor we supply for does want their logo on their labels. This causes us to have to switch back and forth between enabling and disabling logo printing each time a batch from their store is printed.

    Having this setting in the store settings would easily fix this.

    5 votes
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  10. QR

    Looking for QR code support. We currently add the clunky old barcodes to our packing slips and would be able to work much faster and more efficiently with QR. PLEASE!!

    4 votes
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  11. Autofill shipping fields in multiple item orders

    We have many products that a customer can choose to order. To remember the dims for this many items wearies me. Standalone Product Detail has all info in which to autofill the fields in the shipping details. It will do this for single item orders. Why is this not available for multiple item orders? I understand USPS will not support this but UPS & DHL can have multiple items. This would be a game changer for my shipping team & I find it hard to believe that we are alone.

    4 votes
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  12. Printing orders as they look on order page

    I would like to print out my orders the way they look when I open the order page with an image and all of the order details (order page) not they way they look as a pick list, packing slip or order summery. I make lots of different items that have many custom details and I need to be able to print out a comprehensive order summary for my custom items so we can better keep track and have better organization, is there some smart programer over there make this happen?

    Needed:
    Item
    Item details (custom options)
    Item image
    Shipping…

    4 votes
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  13. Add Company Column to Shipment Manifest

    The Shipment Manifest currently only lists the Recipient column to identify the orders (in addition to the Order #). While this is fine for Retail Shipments to individuals, we are unable to identify shipments to our Wholesale customers at a glance because we know those by their Company Name and not necessarily by the recipient's individual name. The manifest would be much more useful if the Company Column were added, or at least provided as an option in Document Settings to turn on/off.

    4 votes
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  14. Option for Letterhead/Logo Upload for Commercial Invoices

    FedEx is pushing all of their clients to include a letterhead or logo when printing Commercial Invoices. More and more countries are requiring this. If not included, packages are likely to get held up in customs incur fees.

    4 votes
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  15. Print packing lists twice per page

    Add the ability to print packing lists twice per page. One copy goes to the customer, the other is kept as a record with the packing person's check marks and sign-off.

    4 votes
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  16. Need one or two customizable fields on shipping label when not creating an order

    Shipstation is great, but, it should not require an order to be generated in order to get customizable fields on the shipping label or to ship third party. We create our orders in another program not compatible with Shipstation but we love to ship our orders using Shipstation. Why should we have to create an order twice just to get extra fields on the shipping labels? UPS Worldship and other programs have that ability. We depend on being able to enter: Quantity, SKU(s) as well as Invoice or PO # on the label so our warehouse can pull/pack and verify…

    4 votes
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  17. Packing Slip Templates

    Realtime and/or GUI editing of Packing Slip templates would be helpful, vs html and downloading samples. Also downloading and being able to upload to another ShipStation account would be helpful as well.

    4 votes
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  18. Back ordered items on packing list

    I like that we can split orders and keep what we've shipped separate from what we haven't shipped. Is there a way to present the items that are back ordered to the customer on the packing list? When you split the order, it just shows what you're shipping, need it to say that we didn't ship something as well.

    4 votes
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  19. Automatic correct of French addresses - DO NOT add the state

    When using Automatic Correction of international addresses, ShipStation should NOT add the state for French addresses as they are NOT used in France.

    OR

    ShipStation should truncate those state names. Some Carriers (Globegistics) limit this field to 15 chars.

    OR

    ShipStation should allow users to create rules AFTER verification and correction has been done by ShipStation

    4 votes
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  20. COMMERCIAL INVOICE

    Shipstation allows you to import separate SOLD TO information (different than SHIP TO information). This information is NOT passed on to the COMMERCIAL INVOICE in the SOLD TO/IMPORTER section.

    I spoke with FedEx Web Services and all ShipStation needs to do is use the tag "CustomsClearanceDetail/ImporterOfRecord" and the Commercial Invoice will be correct (see attachement pg 531).

    Currently ShipStation only allows the CONSIGNEE to be the SOLD TO/IMPORTER which is not always the case.

    Please add this tag to your software. I've seen other requests for this as well.

    Thank you.

    4 votes
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