Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Allow "Print Store Logos on Shipping Labels" to be Enabled Per Store

    Allow us to choose whether to print store logos on shipping labels for each store. Possibly this could override the broader document settings.

    We do not want logos on our shipping labels in most cases, but one vendor we supply for does want their logo on their labels. This causes us to have to switch back and forth between enabling and disabling logo printing each time a batch from their store is printed.

    Having this setting in the store settings would easily fix this.

    5 votes
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  2. QR

    Looking for QR code support. We currently add the clunky old barcodes to our packing slips and would be able to work much faster and more efficiently with QR. PLEASE!!

    4 votes
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  3. Printing orders as they look on order page

    I would like to print out my orders the way they look when I open the order page with an image and all of the order details (order page) not they way they look as a pick list, packing slip or order summery. I make lots of different items that have many custom details and I need to be able to print out a comprehensive order summary for my custom items so we can better keep track and have better organization, is there some smart programer over there make this happen?

    Needed:
    Item
    Item details (custom options)
    Item image
    Shipping…

    4 votes
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  4. Add Company Column to Shipment Manifest

    The Shipment Manifest currently only lists the Recipient column to identify the orders (in addition to the Order #). While this is fine for Retail Shipments to individuals, we are unable to identify shipments to our Wholesale customers at a glance because we know those by their Company Name and not necessarily by the recipient's individual name. The manifest would be much more useful if the Company Column were added, or at least provided as an option in Document Settings to turn on/off.

    4 votes
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  5. Option for Letterhead/Logo Upload for Commercial Invoices

    FedEx is pushing all of their clients to include a letterhead or logo when printing Commercial Invoices. More and more countries are requiring this. If not included, packages are likely to get held up in customs incur fees.

    4 votes
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  6. Print packing lists twice per page

    Add the ability to print packing lists twice per page. One copy goes to the customer, the other is kept as a record with the packing person's check marks and sign-off.

    4 votes
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  7. Need one or two customizable fields on shipping label when not creating an order

    Shipstation is great, but, it should not require an order to be generated in order to get customizable fields on the shipping label or to ship third party. We create our orders in another program not compatible with Shipstation but we love to ship our orders using Shipstation. Why should we have to create an order twice just to get extra fields on the shipping labels? UPS Worldship and other programs have that ability. We depend on being able to enter: Quantity, SKU(s) as well as Invoice or PO # on the label so our warehouse can pull/pack and verify…

    4 votes
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  8. Packing Slip Templates

    Realtime and/or GUI editing of Packing Slip templates would be helpful, vs html and downloading samples. Also downloading and being able to upload to another ShipStation account would be helpful as well.

    4 votes
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  9. Back ordered items on packing list

    I like that we can split orders and keep what we've shipped separate from what we haven't shipped. Is there a way to present the items that are back ordered to the customer on the packing list? When you split the order, it just shows what you're shipping, need it to say that we didn't ship something as well.

    4 votes
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  10. Automatic correct of French addresses - DO NOT add the state

    When using Automatic Correction of international addresses, ShipStation should NOT add the state for French addresses as they are NOT used in France.

    OR

    ShipStation should truncate those state names. Some Carriers (Globegistics) limit this field to 15 chars.

    OR

    ShipStation should allow users to create rules AFTER verification and correction has been done by ShipStation

    4 votes
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  11. COMMERCIAL INVOICE

    Shipstation allows you to import separate SOLD TO information (different than SHIP TO information). This information is NOT passed on to the COMMERCIAL INVOICE in the SOLD TO/IMPORTER section.

    I spoke with FedEx Web Services and all ShipStation needs to do is use the tag "CustomsClearanceDetail/ImporterOfRecord" and the Commercial Invoice will be correct (see attachement pg 531).

    Currently ShipStation only allows the CONSIGNEE to be the SOLD TO/IMPORTER which is not always the case.

    Please add this tag to your software. I've seen other requests for this as well.

    Thank you.

    4 votes
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  12. Contact information on Commercial Invoice

    It would be awesome if the contact information could be pulled from the Buyer/Recipient info for the commercial invoice. I've had customers complain that they were not contacted by DHL because there was no contact info on the CI.

    Thank you!

    4 votes
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  13. Dynamic coupon code on custom packing slips

    We currently put coupon codes on our packing slips, but to offer a TRULY juicy coupon we would need dynamic coupon codes that allow us to upload a list and have them inserted into the packing slip.

    When doing this currently with Amazon orders we have to use a "group" coupon code, which means a customer can share the code to their friends, which is why we have to be careful not to offer a deal that's TOO good.

    But if we had the ability to upload a list (usually text file or csv) of coupon codes that are set…

    4 votes
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  14. Customer Lifetime Order Count On Packing slip

    Having a the ability to add the customer's lifetime order count on a packing slip would be a great way for us. We could use that information to include sample products, gifts, coupon codes, or other special items. For example, if total order count is 10, we could add a special sample product or a thank you note.

    4 votes
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  15. Define Label Messages on a Per-Store Basis

    We drop-ship for multiple national companies such as Amazon, Walmart, and The Home Depot, and all of these sellers have different requirements for the data included in the shipping label reference fields. Currently the ShipStation settings for these fields are global; if we could set them on a store-by-store basis it would be extremely helpful.

    4 votes
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  16. Chronological Pick List

    I would like my shipping team to pull and ship items in the order of which they are received.

    Please add the option "Order Items By: Age"

    Furthermore, it would be great if the pick listed printed in the exact order of the way you configure the awaiting shipments.

    4 votes
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  17. Chrome

    Please create a Chrome OS compatible version of ShipStation connect. Thanks!

    4 votes
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  18. Higher than SKU#3 for custom label messages

    Currently, custom label messages only support SKU #1-#3, even though the label messages can support up to 26 characters per line. I use this to eliminate packing slips and the wasted paper associated with them, so for orders with more than 3 SKUs, it would be useful to support more SKU #s. The functionality is there (you can already put multiple SKUs per line, but it only recognizes 1-3)...it's just a matter activating the variables so that the system recognizes them....

    4 votes
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  19. Getting receipts for express refund for USPS

    Shipstation needs to have an option to where we can manually print a shipping receipt without having to go through support. Any idea if this is a possibility?

    4 votes
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  20. Packing Slips Item Row Pricing

    For packing slips, as it stands now, all that is available is the 'Unit Price' and 'Extended Price'. There needs to be more options available to display on an item row. Its somewhat confusing to have the Original Subtotal and Unit Price if that item is on sale.

    Example:
    Regular Price: $80
    Sale Price: $60

    All that would display on the packing slip item row
    TITLE ||| UNIT PRICE ||| QTY ||| EXT PRICE
    item description ||| $60 ||| 2 ||| $160

    This is not good enough.

    4 votes
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