Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Allow for Bulk Pick List

    It would be so much easier if that when printing a pick list you are able to see the total quantity of items that need to be picked, not just the number per order

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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. Create return labels for multi-package shipments - to send with outgoing

    Right now you can only generate a return label to send with the original shipment if the shipment contains only 1 box/package. The number of return labels generated should be equal to the number of packages originally sent.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. Increase thumbnail resolution or allow 'https' for image links

    Good day.

    We are producing personalized products and to help match the produced item to the label/slip, we are printing the Image URL (thumbnail) on the packing slip.

    Most of the items have the same design and the only differentiator is the personalized name. However, due to the low image resolution, the names are barely readable.

    With this, is there a way to increase the thumbnail resolution?

    Alternatively, it is possible to allow 'https' in the image link? We tried loading the full-size image link (using plain http) under Internal Notes (supposed to be under custom fields but image URL…

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Re-printing Batch Summary page

    Need a way to re-print the batch summary page.

    Let's say if we needed to go back and re-print the batch from shipments tab. It'll only print the shipping labels without the batch summary page.

    Need a way to re-print that batch summary page or just include it when we're re-printing the batch

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. for printing: have to choose between getting a blank page every time or not getting the full order printed

    we print label + packing slip on same page...but if an order is long (aka has a lot of items on it) then the whole order doesn't fit on that one page -- according to ShipStation there are only two options in this case: either have a blank page print after each and every order we print or have only 1 page print knowing that that 1 page may not include every item on the order...obviously neither option is a fix, more below from support

    when this option is enabled, if an order has a lot of line items, the…

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  6. Pick List needs 4x6 Format Option

    It is much faster and cheaper to print the picking ticket (Pick List) on the same 4x6 label printer. We've been doing it this way for years on another system. Currently the pick list is formatted only for 8.5x11 paper so if you print it on label paper you can barely read it. Forcing me to print on a laser printer makes me have to go to another room. Please add a 4x6 format to the pick list options. I assure you everyone will love it!

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  7. sort pick list

    Sort Pick List by ship date.

    We need this feature because we have a 2 week lead time on some of our items.

    1 vote
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  8. 8.5" × 11" (1 per page)

    I NEED THIS
    I HAVE A TON OF LABEL SHEETS 8.5" × 11" BUT THEY ONLY HAVE ONE LABEL ATTACHED INSTEAD OF TWO.
    SO I NEED THE OPTION 8.5" × 11" (1 per page) INSTEAD OF 8.5" × 11" (2 per page) OR 8.5" × 11" (w/ Packing Slip) MINUS THE PACKING SLIP OPTION.
    WHY WOULD THIS NOT BE A OPTION TO PRINT ONE LABEL PER SHEET WITHOUT A PACKING SLIP ???
    I HAVE THOUSANDS OF LABEL SHEETS WITH ONLY 1 LABEL REMAINGING ON THEM AND I WOULD LIKE TO NOT WASTE THEM!

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. Why doesn't the picklist print options have the choice to print the name of the batch?

    The picklist prints with no identifier on it!! If I assign a pick list, and then the shipper collects the items and goes to create labels/packing lists, they don't know which batch they have!

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sort Shipping carriers in the label section

    It would be helpful to be able to sort the Shipping Service carriers in the drop down menu for creating the label. The ones we typically use are at the very bottom. It would be more efficient to have them moved to the top.

    1 vote
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  11. print packing list for chosen store

    I would like to select which stores we would like to have the packing list printed

    1 vote
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  12. Print Custom Fields on Order Summary Report

    Simply that, print the custom fields for each order, on the Order Summary Report. We make a lot of custom items, of which we put the details in the custom fields. The Order Summary Report is useless, to us, without this info

    1 vote
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  13. recreating labels in bulk

    We have a monthly subscription where we used to be able to go into shipped orders, organize by tag, and create NEW labels to ship the same order. The feature is now gone since the new update. I now have to either have the orders sit in my queue for a year if i split the order (if they purchased a year subscription) or go and individually find their orders in shipments in the thousands of orders we have to "void labels in bulk, have then go back to awaiting shipment, then in awaiting shipment create new labels in bulk"…

    1 vote
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  14. Allow printing of just stamps for USPS Stamped Letter so that we can use our own envelopes with pre-printed return address

    Allow printing of just stamps for USPS Stamped Letter so that we can use our own envelopes with pre-printed return address

    1 vote
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  15. Print four labels to a A4 page

    It would be great to print four 6x4 labels to one A4 sheet for those of us using a normal printer please

    1 vote
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  16. 9 x4 fedex label support

    bring back support for the fedex label 9x4

    1 vote
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  17. 1 vote
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  18. Buyer Notes/Orders Notes in Pick List

    Most important feature missing in Pick List; developer please consider to allow small customization in Pick List at user level. Buyer/Order Notes is very important at the time of preparing orders from Pick List....

    1 vote
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  19. New Lowe's requirements that Shipstation doesn't offer makes SS a non-starter for lowe's vendors

    Lowe's requires a new second label to be attached to their boxes that are shipped direct to store instead of direct to customer.
    These look like shipping labels but contain UPC level data.
    It is a requirement to sell on Lowe's now. SS not being able to generate this document as "other forms' like a customs document using pre existing order and product data SS already has, makes SS a non option for new Lowe's vendors.
    These GS128 labels are for the lowe's store to scan when the boxes are received to match up to customer pick ups. I don't…

    1 vote
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  20. Logo y color and black and white

    when the uploaded logo of a store is in color, the quality in thermal printers make it look almost invisible. There should be two logo options to upload, one in black and white for the labels and packing slips and another for a color logo for branded communications

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