Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Customize return label

    is there a way to customize return labels? currently when including a return label in an advanced replacement it automatically generates a RMA# it would be nice to be able to change that RMA# as our own RMA# to track down the order the return goes to faster once received.

    9 votes
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    Hi @Joe, thanks for bringing this up! You’re not able to configure the RMA# at this time. You would need to edit the RMA # to match your systems by unchecking the “Auto-assign RMA #” box. We’ll keep this in mind when reviewing returns.

  2. automated batches

    I run a subscription box company so once a month I ship out about 800+ packages in bulk. I manually have to create batches of 24 pieces and print the labels. Before the labels print I print a label that has the batch information: Batch Number, Product information, Date, and a place for the packer to sign off. It would be great if I could get ShipStation to automatically create these batches of 24 for me using specific criteria for the product such as SKU and its destination (domestic, international).

    9 votes
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  3. Adding the total number of orders for each customer

    It would be great to add the number of orders that each customer has received to their packing slip or label via a custom field. As a subscription company, we add little "gifts" and "add ins" depending on the number of months someone has been ordering. This works with our customer loyalty program. Thanks!

    9 votes
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  4. Develop to support 4 x 4 labels for use with DPD

    Develop to support using 4 x 4 labels

    9 votes
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  5. Multiple Printing Setup

    Sometimes we process batches by **** a pick list, and then run 4x6 shipping labels and packing slips at the same time (so they come out together - we have all our inventory laid out from the pick list, and then work through the combined Packing Slip and Shipping Label...
    HOWEVER, there are times we want to run Packing Slips for a batch, pick those to a separate tote for EACH order (all the items look the same visually - hard to sort them from a pick-list pile).
    Under this style of process, we then weigh and print the Shipping…

    9 votes
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  6. Print two different Packing Slips in a batch.

    Print two packing slips for a batch of orders at once. One packing slip should be printed sales order amount, a second packing slip should be printed without the sales order amount. We currently are only able to print one packing slip in a batch (with sales order amount). The second batch (without without sales orders amount) has to be printed one order at a time.

    9 votes
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  7. KGs

    Can you add an option to display weight in KG's?

    Rgds

    Marvin

    9 votes
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  8. Option to automate post dating for labels created on Saturday. Next day just does not help on Saturday

    We need an option to automate the post dating process. Anyone that sells on Amazon knows you are dinged for marking something as shipped and then the carrier does not scan it until a day or two later. This issue comes from creating a label on Saturday and the carrier does not scan it into their system until Monday. We know there is the option to automate and post date labels to the next day after a certain time, but this functionality really needs to include a day function as well for the situation already described.

    8 votes
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  9. Export Batch as CSV

    Customers can export pick lists as a pdf in a batch, but then they can't export them as CSVs which severely limits our ability to sort them. If we had the ability to sort our batches it would save us a ton of time.

    8 votes
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  10. Landscape Packing Slips Needed

    We need the option to have landscape packing slips. We sell on Home Depot and need to be able to create landscape packing slips per their guidelines.

    8 votes
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  11. For Channel Advisor Users: Display Available Quantity on Pick List or Packing Slip

    Shipstation has a feature for Channel Advisor Integration that can pull Available Quantity from specific Channel Advisor Warehouses and display it in a column in Order Line Items. This information is useful when there may be a small number of units left in stock, but it is only displayed on the order page and cannot be printed on the pick list or packing slip.

    All that is needed is a new [Dynamic Field] that can be called in the packing slip template.

    8 votes
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  12. Packing Slips Item Row Pricing

    For packing slips, as it stands now, all that is available is the 'Unit Price' and 'Extended Price'. There needs to be more options available to display on an item row. Its somewhat confusing to have the Original Subtotal and Unit Price if that item is on sale.

    Example:
    Regular Price: $80
    Sale Price: $60

    All that would display on the packing slip item row
    TITLE ||| UNIT PRICE ||| QTY ||| EXT PRICE
    item description ||| $60 ||| 2 ||| $160

    This is not good enough.

    8 votes
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  13. ETD Supplementary Documentation Submission Feature

    We need the ability to upload a PDF document for ETD submission with Fedex. This for example could be a department of transportation certification document or something similar. Fedex Ship manager supports this feature so shouldn't be to hard to build it out.

    Thanks

    8 votes
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  14. FedEx Collect (Authorized Accounts Only) Option

    Both of my big clients use FEDEX Collect (Authorized Accounts Only) option. This lets them pay for the shipping without giving everyone their account number.

    See Snapshot of how FEDEX.com does it:

    8 votes
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  15. Scanning based Label Printing workflow

    Scan barcode to print shipping label

    This is a production line workflow.

    We create our shipments via your API ahead of time. So on a given Monday we might have 1,000 shipments already set up that are shipping throughout the week.

    This is what we want to do:
    - Create a barcode associated with each shipping label
    - We print barcodes and place on each box on our production line
    - Person scans barcode which automatically finds its matching shipping label and automatically prints the shipping label

    It's critical that no clicking or keyboard shortcuts would be required. We need…

    8 votes
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    Scan to Print for v3 will accomplish 95% of this request.
    The shipment ID can be added as a barcode to the Packing Slip, which will pull up the Shipment in Scan to Print mode.
    There is another barcode that automatically Prints the label and you’re done. Scan to Print is available in the current version, but an improved experience is coming soon to v3

  16. BRING DIGITAL STAMPS TO SHIPSTATION

    Create a way to print digital stamps through shipstation. I have to hope between three different platforms at times to mail first class mail

    8 votes
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  17. add shipping method to pick sheet

    It would really help our shipping department if you could add the shipping method to the pick sheet.

    This is nice for our department so that they can just see on the pick sheet if it is will call or has special shipping details.

    Every time we have a will call order it does not scan and it has them believe there is a greater issue, but if it was simply added to the pick sheet they would know before they scanned.

    They are not the most technical people so when we put a rule to flag it on shipstation…

    8 votes
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  18. COMMERCIAL INVOICE

    Shipstation allows you to import separate SOLD TO information (different than SHIP TO information). This information is NOT passed on to the COMMERCIAL INVOICE in the SOLD TO/IMPORTER section.

    I spoke with FedEx Web Services and all ShipStation needs to do is use the tag "CustomsClearanceDetail/ImporterOfRecord" and the Commercial Invoice will be correct (see attachement pg 531).

    Currently ShipStation only allows the CONSIGNEE to be the SOLD TO/IMPORTER which is not always the case.

    Please add this tag to your software. I've seen other requests for this as well.

    Thank you.

    7 votes
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  19. ShipStation does not have the functionality for ORMD(hazardous material) shipping

    There is no option for ORMD under shipping options (FedEx ) and Special Handling/Hazardous Material under USPS. We ship Essential oils and this is a required field.

    7 votes
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  20. Close label or batch window once printed to prevent same batch from being printed twice

    We have recently had some human errors with the same orders or batches getting printed twice. I think this can easily be avoided with a feature that closes the label or batch window when you press print.

    7 votes
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