Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Bulk Printing Order Summaries

    It would save us a lot of time (especially at holiday) if we could bulk print order summaries that would all print out on full 8.5X11 pages (not multiple orders crammed together on one page as it is now) so they can be included with shipments.

    7 votes
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  2. Customer Lifetime Order Count On Packing slip

    Having a the ability to add the customer's lifetime order count on a packing slip would be a great way for us. We could use that information to include sample products, gifts, coupon codes, or other special items. For example, if total order count is 10, we could add a special sample product or a thank you note.

    7 votes
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  3. api for printing packing slips

    Add Packing Slip functionality thru API
    Would love the ability to generate packing slips through your API. currently that is not supported. really hoping you will add that functionality soon.

    7 votes
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  4. Packing Slip Printed Check-Mark

    We need to be able to quickly look at a Check Mark, that indicates that a packing slip has already been printed.

    When it comes to printing off Packing Slips, it gets to be a hassle to try and remember which packing slip you've already printed. Especially when you have multiple orders OR orders coming in at various times of the day.

    7 votes
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  5. Make the RMA number auto fill to be the order number.

    Make it possible for the RMA number to be auto filled to be the order number instead of a randomly generated number when creating a return. This would make it easier for returns to be found in the order system when the are received.

    7 votes
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  6. Pick list order items by warehouse location - Secondary filter alphanumerically

    We are having issues between SkuVault and ShipStation integration in regards to picklist locations. After chatting with a support rep, we are realizing that shipstation doesn't have a resolution to this currently.

    The resolution would be to add an option to the Order Items by Warehouse Location Alphanumerically. (secondary sort?)

    Shipstation currently has a sort by Warehouse location but when there are multiple locations, the location with less inventory is that displays first, which in our case is inaccurate. SkuVaults Policy is to pick based on alphanumeric. Shipstation and SkuVault need to have the ability to work on the same…

    7 votes
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  7. Dynamic Return Address Modification at the Order Level

    Our customers require us to modify the return address on our shipping labels to reflect a company name and address specific to them. This occurs at both the customer and order level where 5 orders from the same customer need to reflect 5 different company names in the return address. It looks like we can accomplish this in an automated fashion via the api, with the create label call, but only as a standalone label call. This will work for some of our products but prevents us from processing shipments manually as they require association to an order and we…

    7 votes
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  8. Amazon End of Day Forms on Shipstation

    Amazon just recently came out with the ability to generate end of day forms for USPS packages that are shipped through their buy shipping method.
    For us, this includes all of our prime orders. As of now, our USPS pickup has to scan each prime order individually, which can take a lot of time.
    We are thinking it would be great for shipstation to find a way to implement this new feature into their system to simplify our process in getting these orders scanned correctly.

    Let me know what you think of this idea!

    7 votes
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  9. Label Same Direction as Invoice/Packing Slip

    I would like to orient my Invoice/Packing Slip on my Burris Forms Integrated Label to be the same direction as the shipping label (see Sample-Integrated-Label.pdf). To have the Invoice/Packing Slip printed in a different direction as the label makes it very awkward to confirm all the information when checking orders. This should be a simple fix and a very convenient one for order pickers & checkers.
    Thanks!

    6 votes
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  10. UPS Mail Innovations - Customs Line item

    Mail Innovations does not allow more than 1 line item on the customs declaration document. There is no current way on the product page to consolidate all of the items into one line item in bulk. I have to individually open each order and delete line items.

    For example:
    Create a preset group for these orders - Cotton Clothing - condense declaration line items to one line

    Right now it creates separate line items on the declarations for each line item on the order.

    I hope this makes sense!

    6 votes
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  11. Adding the total number of orders for each customer

    It would be great to add the number of orders that each customer has received to their packing slip or label via a custom field. As a subscription company, we add little "gifts" and "add ins" depending on the number of months someone has been ordering. This works with our customer loyalty program. Thanks!

    6 votes
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  12. Multiple boxes for scan to print

    I love the new scan to print feature, except many of our orders have multiple boxes withe different weights on one order. I need to be able to add boxes right in this feature by scanning the barcode and adding details on that screen. IT is dumb that it only works for single box shipments.

    6 votes
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  13. Change Friday shipments shipping cutoff time from Saturday to Monday

    My company ships M-F and our cut-off time is 3:30 pm so that we can get our packages over to the PO before closing time. However, we continue to package orders and print labels. We are using the feature in ShipStation to automatically change the date to the next day. This works out great everyday except for Friday. The after 3:30 pm Friday packages get a Saturday date assigned to them, but we don't work on Saturday. Is there anyway we could have our Friday after 3:30 pm packages be assigned a Monday date instead of Saturday?

    6 votes
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  14. Ability to print on 4x6.25" thermal labels so those of us using UPS can get our labels for free.

    Ability to print on 4x6.25" thermal labels so those of us using UPS can get our labels for free.

    6 votes
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  15. ETD Supplementary Documentation Submission Feature

    We need the ability to upload a PDF document for ETD submission with Fedex. This for example could be a department of transportation certification document or something similar. Fedex Ship manager supports this feature so shouldn't be to hard to build it out.

    Thanks

    6 votes
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  16. Print package description on label

    When there is a multi-package shipment, we write the package contents into the "Description" field for each package. It would be great if that field could be printed onto the label, just like [Sku #1] can.

    A different option would be to restructure the package creation altogether so that you can assign the products and quantities to boxes. This would allow ShipStation to know what you are putting into each package and therefore print the package contents onto the label.

    6 votes
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  17. Custom field #1 should be available from the "order details" report under "Shipments"

    Exporting from the Shipments tab, we use the order details report for our accounting. The Quickbooks Connex integration has not worked for us, so we manually upload our orders every day.

    We use the order details report, which has "tracking #" and the item breakdown. But this order details report does NOT have custom field #1 available as a data point for export.

    The order details report under the "orders" tab does have Custom field #1, but it does not have Tracking # as a field for export.

    A key data point is missing from each report. It would be…

    6 votes
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  18. default phone number

    When there is no customer phone number provided, default to the store's phone number. Right now, when there is no phone number for a customer, the default for FedEx labels is 999-999-9999. This is not helpful should the Carrier need to contact us regarding the delivery of the order and we do not have a customer phone number to provide.

    6 votes
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  19. looking to see if you can put the message label printed on the label for services of surepost and mail innovations. shipworks does it

    looking to see if you can put the message label printed on the label for services of surepost and mail innovations. shipworks does it

    6 votes
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  20. SKU number include on the label with bigger format

    Please put SKU number include on the label with bigger format instead of setting it as a small message. Really hard to see the sku number with small format like this. I was using teapplix before and their sku number once big and clear on the shipping label. Also sku number can NOT be added on international label. Please help and solve this issue

    6 votes
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