Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. I would like to be able to change the return address on my Amazon Prime labels.

    When I currently create Amazon Prime shipping labels in ShipStation, the return address on the label shows as the Ship From location. This is bad for me because my products ship from individual employees who do not want their names and addresses on the labels. It would be nice if there was an automated way to have the return addresses show up as our company address instead of the ship from address. This is possible on other labels, but appears not to be on prime.

    1 vote
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  2. Add logged in users First and Last name to Packing Slip

    We keep track of the person who packed each order by manually signing each packing order. Would be nice to have the ability to add the First and Last name of the logged in user to the Packing Slip. At the moment this field in not available.

    1 vote
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  3. Prevent creating label if insure amount is $0 when the insurance is selected

    One of our employees overlooked the insured amount and printed the label thinking that it's already insured. The dollar amount is $0 -- the system should prevent them from creating the label when the amount is set to $0 only when the insurance option is selected.

    1 vote
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  4. commercial invoice

    Would there be a way to add the option to export the customs declaration information for a particular order to csv. Sometimes we need to use a freight forwarder and therefore arent able to utilize the formal commercial invoice from Shipstation (as this is created by the carrier)...it would be great to not have to recreate all the info that we've already entered into Shipstation once.

    1 vote
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  5. Print size options for Return Labels

    We would love to have the ability to print return labels in a different size/format than we print our labels in. We have two different people to print labels and process returns and only one of them has a zebra printer and they are not located near each other physically so having the ability to print a return label on an 8.5x11 sheet and the labels on the zebra printer would be greatly beneficial to our organization.

    1 vote
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  6. add orders to end of day form

    I would like to be able to see what orders are included in each end of day form. Sometimes I print an end of day form then pack more and end up with more than one end of day. I'd like to be able to print a manifest like you can do on batches but it would go along with the end of day form so i get the right orders with the right end of day form.

    1 vote
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  7. purolator

    It would be great if we could print Special Instructions on a Purolator label. Currently there are no options to do this.

    1 vote
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  8. Automate a shipment manifest to print every day at a X time for all carriers

    Automate a shipment manifest to print every day at a X time for all carriers for our records

    1 vote
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  9. Customize printer settings per shipping carrier

    We ship via multiple carriers, and would like to print different sized labels for each one. Eg a 4x6" label for USPS and a 8x11" label with packing slip for UPS. This was a feature we had with our old shipping software.

    1 vote
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  10. Add ability to see requested service (shipping option) in order summary

    Would love to be able to see the requested shipping service within the order summary PDF.

    1 vote
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  11. Allow customers to view and edit the CSS for the Packing Slip HTML

    You have some pre-set CSS rules that are used by the Packing Slip HTML template.

    Why not allow customers to view and edit these?

    That would allow them more ability to customise and structure HTML/CSS properly.

    Inserting inline CSS on each element is time-consuming.

    Inserting a <style> section at the top of the editor containing some custom classes seems to work, but is a bit of a hack.

    1 vote
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  12. UPS Canada to US

    I am looking to ship an order from Canada to US via UPS Ground and the error that I receive when I generate the multiple labels is "Package/ReferenceNumber is not allowed for this shipment" This is the first multi piece shipment I have done to the US through ShipStation. We use reference numbers for invoicing allocation purposes. Would you be able to allow/communicate reference numbers on multiple pieces from Canada to the US via UPS? Thank for any assistance.

    1 vote
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  13. Intelligent Sorting - Packing Slip

    We're currently sorting our packing slips by SKU number, but the sorting is machine rather than natural. Can you please use natural sorting (i.e. 1, 2, 10, 20, 100, 200) rather than the clumsy machine sorting (1, 10, 100, 2, 20, 200) that makes our staff walk more? Our warehouse is currently organized by SKU, but as we move to a warehouse numbering system, we expect to encounter the same issue unless we pad locations with J01, J11 instead of J1, J11.

    1 vote
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  14. Please add custom messages for first class mail letter

    Hi,
    Please allow us to print custom messages on First class mail letter, which helps us to instruct the mail clerk that "no machinable surcharges are paid".

    1 vote
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  15. Have Shipped Orders' Section Print Dropdown include "labels"

    This is the most intuitive place where printing a label would be. Could this be added as another place to access printing off the shipping label (in the case where it was lost of didn't process through printer) ...

    1 vote
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  16. Magento Custom attribute to Harmonised code

    Posting stuff overseas from the UK means we have to make a customs declaration using commodity codes. We have the info already in our shop as a Magento custom attribute, could it be mapped to what you call a harmonised code?

    1 vote
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  17. batch summary

    I recently started using the Batch Summary to consolidate and automate more of my fulfillment processes. I am, however, still having to hand write information on the Batch Summary that prints at the end of the batch because there is no way to customize it at this time. I propose that a feature be added that would allow this Batch Summary to be customized easily to include additional lines so that as the orders are labeled, checked, filled, etc. that my team can sign off on each step and record the lot numbers.

    1 vote
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  18. Add customer related data in packing slip

    We would like to add customer related data in the packing slip.
    The goal is to pull from our website customer related information (like the amount of points they have on the reward program we are running) and display that along with relevant data for that particular customer.
    Because shipstation lacks this ability we were trying to add a dynamically created image by putting a url in the img tag that would return an image with the needed content.
    Something like:
    <img src="https://domain.com/create-image.php?order=123456&quot; />

    1 vote
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  19. Enable an option to print the packing slip to print with the label on two pgs? I see the option for them to both be on one page but I want t

    Is there a way to get the packing slip to print with the label on two separate 8.5 x 11 paper? I see the option for them to both be on one page but I want two separate pages.

    Attached is an example. I need to email these to dropshippers and they complain about cutting paper in half and having to tape them to packages.. Plus I dont want two steps to save and email two separate pieces of paper.

    Thanks!

    1 vote
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  20. Itemized packing slips for multi-package orders

    We sell wholesale on Shopify and are trying out ShipStation. We often have multi-package orders and our customers like to have a packing slip for each box, listing the items in that particular box. Currently, it looks like there is no way to do this. If there is please share.

    1 vote
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