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  1. A4 paper size support for UK users

    Running into problems with shipping label position with integrated label printing. No way of fixing this without A4 paper size support.
    Some great work being done integrating UK shippers but we need other UK specific support..

    6 votes
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  2. Specify item weight for custom deceleration doesn't exist or working

    For Customs declaration requirements, if we have orders with different items with different weight - the commercial invoice created by SS doesn't actually use the weight that was setup for the product but instead seems to use the package weight and dividing it evenly amount all the items. If there was one item that let's say weighed 20lbs and another item weighed only 1 pound for a total of 21 lbs. SS is inputting both items as weighing 10.50 lbs EACH. This is wrong and should be corrected. Any work around or others having this issue?

    4 votes
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  3. When batch printing, have 4"x6" thermal labels and 8.5"x11" packing slips print in the same order

    We batch print our packing slips and labels at the same time based on our batch picking. We have warehouse locations setup within the product database in anticipation of having labels and packing slips print out following "Warehouse Location a-z". This works fine if orders only contain a single item, and we don't have duplicate SKUs on more than one order.

    My main issue arises with the 60% of my order that contain more than one SKU. When I print packing slips and shipping labels for a batch of orders, the labels and slips do not print out in the…

    4 votes
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  4. eBay Item number on label

    I'd like have option that we can add eBay Item number on label, somehow customer wants eBay Item number on the label, thank you,

    1 vote
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  5. Shipping Label Format Printing

    We print either 4" x 6" or 4″ × 6″ (w/ Packing Slip) labels interchangeably depending on the type or size of order. We'd like the ability to switch between the two selections on the fly without having to navigate away from advanced or complicated custom searches.

    2 votes
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  6. Pick List - Option to Total at SKU Level Ignoring Ship Method

    On the pick list, it would be really help for each line item to be totaled at the sku level.

    Our pick list is printing with the same sku on seperate lines because the skus have different shipping methods.

    This means we have to total each line to figure out how many of that single sku to pick...

    1 vote
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  7. Make the RMA number auto fill to be the order number.

    Make it possible for the RMA number to be auto filled to be the order number instead of a randomly generated number when creating a return. This would make it easier for returns to be found in the order system when the are received.

    7 votes
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  8. barcode

    Scan barcode to print shipping label

    This is a production line workflow.

    We create our shipments via your API ahead of time. So on a given Monday we might have 1,000 shipments already set up that are shipping throughout the week.

    This is what we want to do:
    - Create a barcode associated with each shipping label
    - We print barcodes and place on each box on our production line
    - Person scans barcode which automatically finds its matching shipping label and automatically prints the shipping label

    It's critical that no clicking or keyboard shortcuts would be required. We need…

    8 votes
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    Hi @Mike! Thanks for your feedback. Based on your workflow here, one thing that we would recommend you try is enabling QuickShip, that way you could scan an order to be be able to pull that order up easily, and then you would have the ability to create labels without the click of a mouse.

    You can refer to these help articles below that go into more detail on this and how it can help to speed up your process regarding bar code scanning and creating labels:

    https://help.shipstation.com/hc/en-us/articles/221037547-How-can-I-create-a-label-for-an-order-without-ever-clicking-my-mouse-

    https://help.shipstation.com/hc/en-us/articles/221068147

  9. Automatic correct of French addresses - DO NOT add the state

    When using Automatic Correction of international addresses, ShipStation should NOT add the state for French addresses as they are NOT used in France.

    OR

    ShipStation should truncate those state names. Some Carriers (Globegistics) limit this field to 15 chars.

    OR

    ShipStation should allow users to create rules AFTER verification and correction has been done by ShipStation

    4 votes
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  10. Printing orders as they look on order page

    I would like to print out my orders the way they look when I open the order page with an image and all of the order details (order page) not they way they look as a pick list, packing slip or order summery. I make lots of different items that have many custom details and I need to be able to print out a comprehensive order summary for my custom items so we can better keep track and have better organization, is there some smart programer over there make this happen?

    Needed:
    Item
    Item details (custom options)
    Item image
    Shipping…

    4 votes
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  11. Better branding on shipping labels

    Like many businesses, our primary logo is essentially our company name, so it's wide and vertically short (approx 4 to 1 aspect ratio). It doesn't work well in square or round areas because it has to shrink so small to fit the width, plus that then creates a lot of blank space above and below.

    We enabled branding on our ShipStation labels and the logo was very small and off to the right side, and the logo basically being our name, also seemed to look too repetitious with our name in text in the return address. A panel of our…

    6 votes
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  12. ETD Supplementary Documentation Submission Feature

    We need the ability to upload a PDF document for ETD submission with Fedex. This for example could be a department of transportation certification document or something similar. Fedex Ship manager supports this feature so shouldn't be to hard to build it out.

    Thanks

    6 votes
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  13. Change Friday shipments shipping cutoff time from Saturday to Monday

    My company ships M-F and our cut-off time is 3:30 pm so that we can get our packages over to the PO before closing time. However, we continue to package orders and print labels. We are using the feature in ShipStation to automatically change the date to the next day. This works out great everyday except for Friday. The after 3:30 pm Friday packages get a Saturday date assigned to them, but we don't work on Saturday. Is there anyway we could have our Friday after 3:30 pm packages be assigned a Monday date instead of Saturday?

    6 votes
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  14. Contact information on Commercial Invoice

    It would be awesome if the contact information could be pulled from the Buyer/Recipient info for the commercial invoice. I've had customers complain that they were not contacted by DHL because there was no contact info on the CI.

    Thank you!

    4 votes
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  15. Proforma invoice

    We also ship internationally, but whenever I do, I have to ship it outside of Shipstation so that I can create proforma invoice, since I do not need a Commercial Invoice to send to our final buyers, this also avoids them paying higher duties. Since a Commercial Invoice is for B2B and not B2C.
    Therefore can we have a 'Document' option to print out an Invoice as same as 'Commercial' Invoice but titled 'Proforma Invoice' and have only the shipping section removed from it.
    Attached is the format from DHL.com

    10 votes
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  16. Product Barcodes on Picking Sheets and Ability to print Barcodes for Products

    We have barcodes assigned to our items that do come into shipstation with out integration. But they aren't being utilized in shipstation. It would be great to have the ability to print those barcode UPC/GTIN's onto picking sheets, packing slips.

    It would be even more beneficial to be able to set orders to print barcodes to a thermal printer so we can put it on packages. This goes hand in hand with Amazon's barcode needs for Fullfillment, internal manufacturing.

    As an example, we're a on demand product producer. We make the product the day after it's ordered. So being able…

    32 votes
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  17. Creating a label from the customer profile should support multiple shipping accounts

    1. Go to the customers tab in ShipStation.
    2. Select a customer.
    3. Click the "Create Label" button.

    This create label screen does not allow you to select your shipping account, so makes multiple shipping accounts useless when printing a label through this path.

    3 votes
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  18. Packing Slip Templates

    Realtime and/or GUI editing of Packing Slip templates would be helpful, vs html and downloading samples. Also downloading and being able to upload to another ShipStation account would be helpful as well.

    1 vote
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  19. Making International Shipping more efficient

    Some of these ideas have been partially covered by other suggestions, but I wanted to roll it all together as (For me at least) it's a very common scenario and subsequent workflow.

    Each time I receive a DHL order (which I'm trying to promote, since USPS is hopeless for international, and FedEx and UPS are pricey), I have to do the following:

    - Print the label (1 click)
    - Print the customs form (1 click)
    - copy the customs form to get the 3 required copies

    What I'd suggest happens is that since I've printed the label, I must have…

    5 votes
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  20. Option to automate post dating for labels created on Saturday. Next day just does not help on Saturday

    We need an option to automate the post dating process. Anyone that sells on Amazon knows you are dinged for marking something as shipped and then the carrier does not scan it until a day or two later. This issue comes from creating a label on Saturday and the carrier does not scan it into their system until Monday. We know there is the option to automate and post date labels to the next day after a certain time, but this functionality really needs to include a day function as well for the situation already described.

    8 votes
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